From
Myopia to Systemic Thinking

Patrick
T. Terenzini,
Pennsylvania State University
Editor's
Note: Patrick T. Terenzini, co-author of
the two-volume series How College Affects Students,
will deliver the opening keynote address, October
18, 2007, at the NACADA Annual Conference
in Baltimore. Click here
to learn more.
Ernie
Pascarella and I have now reviewed nearly 35 years of research
on how college affects students (Pascarella & Terenzini,
1991, 2005), and it seems entirely reasonable to ask: "Well,
what did you learn, and so what?" Two sets of conclusions
come to mind, one about how students learn and the
other (more speculative) about how colleges shape
that learning.
First,
what can we conclude about how students learn? The
research from cognitive science, psychology, sociology, anthropology,
and higher education tells us a good deal about student learning.
Among an impressive array of findings, we know that learning:
1) requires an encounter with a challenge to the learner's
current knowledge and belief structures; 2) requires active
learner engagement with those challenges; 3) occurs best in
a supportive environment that promotes reflection, consolidation,
and internalization; 4) is relational and social, occurring
best in the company of others and providing both enjoyable
interaction and personal support; 5) is maximized in settings
where both the learning activity and the learning outcome(s)
have meaning for the learner, and 6) is neither time nor location
bound.
The
striking feature about these characteristics of student learning
is that they are common across a wide array of educational
outcomes and an equally broad array of different
student experiences, both inside and outside the classroom.
Experiences having one or more of these characteristics tend
to be more educationally effective – regardless of the outcomes
under study – than experiences with few or none of these traits.
These educationally powerful experiences are found in the
nature and integrity of curriculum, in the pedagogies instructors
adopt in their classrooms, and in a host of out-of-class experiences.
Equally
interesting, these traits are found to varying degrees in
studies that focus largely on only one or a small set of possible
influences on learning or change. For example, one cluster
of studies examines the influence of some aspect of the curriculum
and/or a particular instructional approach (e.g., collaborative
learning, service learning) on, say, students' critical thinking
or problem-solving skills. Those studies, however, frequently
overlook a number of students' out-of-class experiences that
may also promote the outcome under study. Another cluster
of studies examines the influences of students' co-curricular
experiences (e.g., in the residence hall, leadership programs,
student organizations, or intercollegiate athletics) on some
aspect of students' psychosocial development (e.g., identity
formation, autonomy, interpersonal skills, or attitude change).
Like those focusing on cognitive outcomes, studies of psychosocial
development often overlook the possibilities that students'
classroom or other academic-related experiences (including
the kind of advising they receive) also shape the outcome
under study. These patterns suggest quite clearly that most
studies of college effects on students have adopted an overly
narrow – one might even say myopic – conceptual focus, concentrating
on only a comparative handful of factors at a time. Pascarella
and I concluded that much of the current body of evidence
“present[s] only a partial picture of the forces at work”
(2005, p. 630).
This
scholarly myopia has its administrative manifestations in
our sometimes single-minded search for "best practices."
When the evidence suggests that some program or intervention
effectively promotes an educationally desirable outcome, practitioners
adopt that practice for use on their own campuses. The practice
seems reasonable enough: If something works on another, similar
campus, why would it not also work on one's own? That question
has a number of answers, such as different student bodies;
different institutional histories, contexts, and cultures;
and differences in the commitment and even the capacity of
important stakeholders to make the change. What seems reasonable
may not always be so.
In
its scholarly form, this myopia represents a serious threat
to understanding fully what constitutes educational effectiveness.
In its administrative forms, this myopia also threatens the
full and effective promotion of student learning. In both
manifestations, the tendency is to overlook the full richness
and range of the things that influence student learning. Perhaps
the most important and inescapable conclusion Pascarella and
I reached – in all its simplicity and all its complexity –
is that student learning is shaped by multiple influences,
operating in multiple settings, and affecting multiple
outcomes. Student learning is clearly a function of
the levels of students' engagement in their college experience,
and one measure of educational effectiveness is an institution’s
ability to promote high levels of student engagement. But
the sixth characteristic of student learning listed above
– that it is neither time nor location bound – suggests the
need for a broader, more complex vision of how students learn
and how we can best enhance it.
Frequently
overlooked in the research we do, and in the ways we educate
students, is the fact that students' educational experiences
do not occur in a vacuum. Their peers (i.e., their friendship
groups) and the larger peer environment constitute other important
sets of influences that shape student learning. Indeed, Astin
(1993) concluded that “the student’s peer group is the single
most potent source of influence on growth and development
during the undergraduate years” (p. 398).
But
the range of influences on learning does not stop there. Students’
individual experiences, their interactions with their friends,
and the broader peer environment exist within a still larger
setting – the organizational context. Organizational influences
are frequently overlooked in the research on college's effects
on student development and change. When considered at all,
the institutional features studied are usually size, control,
mission, or selectivity. Thirty-five years of research indicates
that those characteristics are too distal from the student
experience to have much, if any, impact on student learning
(Astin, 1993; Dey et al., 1997; Pascarella & Terenzini,
1991, 2005).
Re-examining
what institutions do , rather than what they are,
may offer potentially more productive scholarly and administrative
paths. This alternative suggests a need to think more systemically,
from top-to-bottom and from wall-to-wall. Educational effectiveness
may lie not so much in the kinds or range of programs we offer
students, but rather in the extent to which each institutional
program, practice, and policy manifests one or more of the
characteristics of learning listed earlier. Organizationally,
the six characteristics of learning provide a kind of checklist
for reviewing current organizational structures, programs,
and policies and the extent to which they promote (or militate
against) the characteristics of effective learning. What an
institution or its units do, specifically, may be less important
than that whatever is done be consistent with what
we know about how students learn. Kuh and his colleagues (2005)
provide clear insight into what some of those internal organizational
features are and how a variety of different kinds of institutions
have capitalized on them to enhance student learning. Space
precludes discussion of those characteristics, but a central
theme in those case studies is the ability of the institutions
and their faculty and staff members to look and think beyond
the boundaries of their own units and activities and to understand
the place and role of what they do in relation to the role
and activities of others. The product is a coherent, integrated,
intentional learning environment that serves the institution's
students and its educational mission.
Patrick
T. Terenzini
Center
for the Study of Higher Education
Pennsylvania
State University, University Park
References
Astin,
A. (1993). What matters in college? Four Critical Years
revisited. San Francisco: Jossey-Bass.
Dey,
E., Hurtado, S., Rhee, B., Inkelas, K. K., Wimsatt, L. A.,
& Guan, F. (1997). Improving research on postsecondary
outcomes: A review of the strengths and limitations of national
data sources . Palo Alto, CA: Stanford University, National
Center for Postsecondary Improvement.
Kuh,
G., Kinzie, J., Schuh, J., Whitt, E., & Associates. (2005).
Student success in college: Creating conditions that matter.
San Francisco: Jossey-Bass.
Pascarella,
E., & Terenzini, P. (1991). How college affects students:
Findings and insights from twenty years of research.
San Francisco: Jossey-Bass.
Pascarella,
E., & Terenzini, P. (2005). How college affects students
(Vol. 2): A third decade of research. San Francisco:
Jossey-Bass.
|
Take
Advantage of the Moment!
Susan
Campbell,
President, NACADA
As
I begin writing this article, I am watching the wind whip
through the pine trees during the third Nor’easter of April
2007. I am reminded of how unpredictable life’s events really
are and of how, at any given moment, we can find ourselves
in places and in situations that we never thought possible
or probable. As a result, we should take advantage of the
opportunities before us at the moment they present themselves.
One such opportunity is adoption of the NACADA Concept
Statement on Academic Advising and the growing recognition
that academic advising is a significant contributor to student
success. In pondering this, I realize that there is a somewhat
symbiotic relationship between the Concept Statement and student
success. Let me explain.
We
have all read the literature on academic advising and the
importance of looking at academic advising as a holistic and
developmental process. Toward that end, many of
us have experienced the challenges of transforming academic
advising on our own campuses from a point-of-service transaction
coincidental with course registration to an educational process
grounded in teaching and learning. For many of us, this has
been a slow march—as all cultural change is. What has emerged
while we have been marching is a fairly substantial body of
writing that suggests that others are in agreement with us;
that, indeed, academic advising, when approached holistically
and developmentally, really does support student success!
At this moment, we are in a good place. We must now take advantage
of this moment by embracing and acting upon what
is reflected in the NACADA Concept Statement on Academic Advising.
As that document summarizes,
Academic
advising, based in the teaching and learning mission of
higher education, is a series of intentional interactions
with a curriculum, a pedagogy, and a set of student learning
outcomes. Academic advising synthesizes and contextualizes
students’ educational experiences within the frameworks
of their aspirations, abilities and lives to extend learning
beyond campus boundaries and timeframes (www.nacada.ksu.edu/Clearinghouse/AdvisingIssues/Concept-Advising.htm).
While
reinforcing our expressed beliefs that the potential for academic
advising rests in helping students make sense and meaning
of their educational experiences, the Concept Statement also
articulates that academic advising is ‘integral’ to an institution’s
fulfilling its teaching and learning mission. As such, our
challenge (and it is one that many have already taken up)
is to enact what it means to be ‘integral.’ To do this, we
must be clear about how academic advising contributes to student
learning by identifying desired student learning outcomes
and intentionally designing opportunities for students to
learn that which we desire them to learn. While we may not
all spend time in a classroom, we are all teachers. We teach
through academic advising.
The
opportunity to strengthen the position of academic advising
on our own campuses is upon us. There is clear recognition
that academic advising positively contributes to student persistence
and success. The Concept Statement on Academic Advising provides
a framework to guide us in our task.
Now,
more than ever, we must draw upon each other and the resources
of our Association to support our work. The myriad NACADA
publications and events available to us makes the expertise
of our colleagues (e.g., monographs, Webinars, Institutes,
Consultants’ Bureau) and resources of our Association (a strong,
credible community with remarkable executive office support)
readily available to our quest. Collectively and collaboratively
we can continue our march toward full realization of the potential
of academic advising in higher education. I encourage us all
to take advantage of this moment!
Susan
Campbell, President
National
Academic Advising Association
(207)
780-4485
scamp@usm.maine.edu
|
| NACADA
Member Expertise Database
NACADA
members are encouraged to share their expertise by registering
with the NACADA Expertise
Database.
This
database is used to identify members' areas of expertise for
media requests, authorships, presenters at NACADA events,
etc. So, make your expertise known by registering or updating
your information today! |
Academic
Advising in the Spotlight: Enhancing the Visibility of Academic
Advising, Communicating the Importance of Academic Advising
Roberta
“Bobbie” Flaherty, NACADA
Executive Director
The
purpose of this Association is to impact student development
through the enhancement of academic advising. One avenue for
addressing this purpose is by heightening the recognition
of the importance of effective academic advising within the
higher education community in general and on campuses specifically.
Our challenge becomes how to get our message to those who
are not members of the Association, but are key campus decision
makers.
Identifying
the person most likely responsible for advising at each institution
is difficult since there is no one consistent title describing
that person across institutions. It might be the chief academic
officer, the chief student affairs officer, a director of
a centralized unit, a vice president, a dean, an associate
dean, etc. Thus, it is important for us to consider other
methods for reaching these decision-makers.
I
believe our best “promoters” are our members! You know the
value of effective academic advising, you know the value of
the resources available to you through NACADA, and you know
the critical administrators at your institution and at nearby
or “sister” institutions. So, we need you carry the message
to others within your institution and beyond – yes, spread
the word!
Some
ways in which you might do this are:
- Organize
a campus-wide group to discuss advising issues and provide
input to the administration. Many such institutional groups
already exist and would provide models for your consideration.
In the September 2005 issue of Academic Advising Today,
Debbie Barber (Kent State University)
discussed how KASADA was formed and has benefited the institution
(www.nacada.ksu.edu/AAT/NW28_3.htm#7).
- Network
with other campus advisors using Robert Bryant,
Agnes Chagani, Jennifer Endres, and Jim
Galvin’s (University of Minnesota) “Strategies
for Building Professional Advising Networks” in the Clearinghouse
of Academic Advising Resources (www.nacada.ksu.edu/Clearinghouse/AdvisingIssues/Professional-development.htm).
- Form
a networking group with advisors at surrounding or similar
institutions and have the group become an Allied Member
of NACADA – see Allied Members under “Membership” on the
website (www.nacada.ksu.edu/Membership/allied_members.htm).
- Make
key administrators aware of NACADA resources and events
that can help them (and you) address issues your institution
is facing or might consider for improvement.
- Contact
the NACADA Consultants Bureau (www.nacada.ksu.edu/ConsultantsBureau/index.htm)
to engage a consultant or team to conduct a review of your
advising program that will highlight your strengths and
provide guidance on what you might consider to further enhance
your program.
- Become
familiar with all the NACADA resources (especially the Clearinghouse
of Academic Advising Resources) so that you can utilize
that information in your daily work with students and in
growing your academic advising program (www.nacada.ksu.edu/Resources/index.htm).
- Share
your knowledge of resources with others so that they might
share your passion for student success through effective
academic advising. Establish a seminar or brown bag lunch
series to address advising issues at your institution. Regularly
distribute electronically across your campus an article
from the NACADA Clearinghouse on a key issue on
your campus.
- Refer
others to NACADA resources when they ask questions on listserves,
in meetings or with accreditation study groups.
- Share
your knowledge of advising and NACADA with colleagues through
presentations or discussions at other meetings and conferences.
Yes,
YOU are important in assuring that the visibility of advising
is heightened and that central administrators hear what we
all know – that effective academic advising impacts student
success. Your involvement and support of NACADA impacts how
far and wide we can spread this important message.
Have
a wonderful summer!
Roberta
“Bobbie” Flaherty,
Executive Director
National
Academic Advising Association
(785)
532-5717
nacada@ksu.edu
|
2007
NACADA Leadership Position Election Results
The
election of NACADA leadership positions for terms beginning
in October 2007 began on February 2, 2007 when the online
voting system was made accessible to all eligible voting NACADA
members. Login information and passwords were e-mailed individually
to members using special mail-merge software. The positions
for which candidates were seeking election included NACADA
President, Vice President, Board of Directors members, Region
Chairs, Commission Chairs, and Committee Chairs. The election
process for these positions concluded on February 23 after
which all valid votes were tallied. These newly elected leaders
will begin their terms in October 2007 following the Annual
Conference in Baltimore.
The
election of the Division Representative for the Commission
& Interest Group Division for the two-year term of October
2007-October 2009 was held immediately after the conclusion
of the general election. Only current and newly elected Commission
Chairs within the Commission & Interest Group Division
participated in the voting process for this elected Division
Representative position. The incoming appointed
Division Representatives for the Administrative and Regional
Divisions were recently announced by Susan Campbell, NACADA
President, and those individuals will also begin a two-year
term in October 2007 following the annual conference.
The
2007 leadership election results are as follows:
Board
of Directors :
President
(1-year term, 2007-2008): Jennifer Bloom (University
of Illinois at Urbana-Champaign)
Vice
President (1-year term, 2007-2008): Casey Self (Arizona
State University)
Board
of Directors (3-year term each, 2007-2010):
Sharon
Aiken-Wisniewski (University of Utah)
Jayne
Drake (Temple University)
Rob
Mossack (Lipscomb University)
Division
Representatives (2-year term, 2007-2009):
Elected:
Commission
& Interest Group Division Representative: Victor
Macaruso (University of Wisconsin-Madison)
Appointed
:
Administrative
Division Representative: Skip Crownhart (Metropolitan
State College of Denver)
Regional
Division Representative: Gail Stepina (University
of New Hampshire)
Region
Chairs (2007-2009):
Northeast
Region 1: Susan Kolls (Northeastern
University)
Mid-South Region 3: David Goss (College
of Charleston)
Great Lakes Region 5: Lynn Freeman
(University of Wisconsin-Oshkosh)
South Central Region 7: John Paul Regalado
(University of Texas-Austin)
Pacific Region 9: Deborah Nakashima
(Hawaii Pacific University)
Commission
Chairs (2007-2009):
Advising
Adult Learners: Lisa Peck (Western
Connecticut State University)
Advising Business Majors: Deborah Noll
(Iowa State University)
Advising Education Majors: David Benz (University
of Houston-Clear Lake)
Advising Graduate & Professional Students: Sarah
Naylor (University of North Carolina-Chapel Hill)
Advising Student Athletes: Janice Robinson
(Auburn University)
Advisor Training & Development: Pat Folsom (University
of Iowa)
ESL & International Student Advising: Leslie
Yeager (Indiana University-Southeast)
Liberal Arts Advisors: Sarah Ann Hones (Southern
Oregon University)
Technology In Advising: Renee Babcock
(University of Texas-Austin)
Theory & Philosophy Of Advising: Jeff McClellan
(Utah Valley State College)
Two-Year Colleges: Steve Schneider (Fox
Valley Technical College)
Committee
Chairs (2007-2009):
Awards
Committee: Susan Fread (Lehigh Carbon
Community College)
Diversity Committee: Jane Jacobson (Iowa
State University)
Professional Development Committee: Albert Matheny
(University of Florida)
Election
Statistics :
Of
the 9103 current members eligible to vote in the general elections,
1651 (18.1 %) participated in the online voting. This year’s
voter response was slightly lower than in last year’s election,
which yielded a turnout of 19.3 %, and that in 2005 (20.8
%). The eligible NACADA membership at the time the 2007 online
voting system was activated was .13 % higher than that in
2006.
In
the Board of Directors race, a voter response of 14.9 % (4076
votes cast out of a possible 27,309 votes) was received for
the three positions being elected. Each NACADA member could
vote for up to three members of the Board of Directors. For
the positions of President and Vice President, response rates
of 17.6 % (1602 votes) and 16.5 % (1504 votes) were received,
respectively.
Of
the 30 current and incoming Commission Chairs eligible to
vote for the Commission & Interest Group Division Representative,
24 chairs voted (80.0%).
Of
the 5367 total ballots offered for the five Region Chair races,
956 total votes were cast (17.8 %), varying as follows: Region
1 — 141 votes (12.4 % of its eligible voting members at the
time ballots were made available); Region 3 — 123 votes (18.9
%); Region 5 — 325 votes (17.8 %); Region 7 — 271 votes (22.8
%); and, Region 9 — 96 votes (17.1 %).
Of
the 10,180 total ballots offered for the 11 Commission Chair
races, 1705 total votes were cast (16.8%), varying as follows:
C01-Advising Adult Learners — 163 votes (12.4 % of the commission
members); C06-Advising Graduate & Professional Students
— 61 votes (15.0 %); C07-Two-Year Colleges — 193 votes (15.7
%); C11-Advising Business Majors — 124 votes (16.8 %); C12-Advising
Student Athletes — 82 votes (15.9 %); C14-Technology in Advising
— 252 votes (20.2 %); C17-Advisor Training & Development
— 349 votes (17.2 %); C22-Advising Education Majors — 88 votes
(21.4 %); C26-ESL & International Students Advising —
50 votes (15.9 %); C27-Theory & Philosophy of Advising
— 189 votes (17.7 %); and, C30-Liberal Arts Advisors — 154
votes (17.0 %).
Of
the 32 total ballots offered for three Committee Chair races,
21 total votes were cast (65.6 %), varying as follows: Awards
Committee — 9 votes (90 % of eligible voting committee members);
Diversity Committee — 4 votes (57.1 %); and, Professional
Development Committee — 8 votes (53.3 %).
Three
Region Chair races, four Commission Chair races, three Committee
Chair races, and one Division Representative race were uncontested,
which may explain some of the lower response rates received.
The
NACADA Board of Directors and the Executive Office appreciate
the time that NACADA members took to study the qualifications
and platform statements of the candidates and cast their votes
online. We also thank all individuals who participated in
the election—the candidates who ran for office as well as
those who nominated them. Congratulations to those who have
been elected to leadership positions. Their willingness to
make this commitment to NACADA is greatly appreciated.
If
you or a colleague are interested in serving in a NACADA Leadership
position and would like to become a candidate in next year’s
elections, nominations must be submitted via the 2008 Leadership
Recommendation Form to the Executive Office by Friday, November
2, 2007. An online nomination form will be available this
summer on our Web site at www.nacada.ksu.edu/Election/index.htm,
which can be completed and submitted electronically. NACADA
members will be notified of its availability via e-mail in
the monthly Member Highlights. There will also be
a Word version of this form available at this same site that
can be printed, completed, and sent by mail or fax to the
Executive Office. Leadership Recommendation forms can also
be submitted at the NACADA Annual Conference in Baltimore
where forms will be available in the conference program, at
the NACADA display booth, at the Commission & Interest
Group Fair, and at the conference registration area.
The
following totals and percentages are presented for comparison
purposes:
GENERAL
ELECTION |
2007
|
2006
|
2005
|
2004
|
2003
|
2002
|
#
of eligible voting members |
9103
|
9091
|
7819
|
6562
|
6170
|
5775
|
#
of members voting |
1651
18.1%
|
1756
19.3%
|
1624
20.8%
|
1278
19.5%
|
1111
18%
|
1124
20%
|
#
of regional ballots cast |
956
17.8%
|
703
17.7%
|
918
19.9%
|
484
18.5%
|
621
17.7%
|
432
18%
|
#
of commission ballots cast |
1705
16.8%
|
2170
19.1%
|
1254
18.8%
|
1320
19.5%
|
605
17.7%
|
968
18%
|
#
of committee ballots cast |
21
65.6%
|
19
68.0%
|
28
84.8%
|
18
62.1%
|
No
Data |
No
Data |
|
|
| Expanding
Your Comfort Zone:
Strategies
for Developing and Demonstrating Cultural
Competence in Academic Advising
Don't
miss this live Webinar Event, which
will be broadcast over the Internet on Tuesday,
June 12, 2007.
As
noted by Grewe (below), today's college students are
the most racially and ethnically diverse in this nation’s
history, and academic advisors must be prepared to meet
the needs of our students. The development of
the new skills and strategies required to provide effective
advising services must be a top priority nationwide.
In
this NACADA-sponsored Webinar presentation, Blane
Harding (Director of Advising, Recruitment,
and Retention for the College of Liberal Arts at Colorado
State University) will address:
- the dynamics of a changing
population and the impact this has on education and
advising,
- the development of cultural
identity and worldview as important concepts for interaction,
- challenges and opportunities
for interaction and effectiveness while working with
diverse student populations, and
- concepts and strategies
for culturally competent advising.
Participants
will learn:
- the results of student self-authorship
and ownership of their own education.
- cultural considerations
for intervention with diverse students.
- the four components of culturally
competent advising.
- theories of ethnic identity
development and degrees of acculturation for students.
- intercultural awareness
and perceptions of self.
- consideration of the individual
within a cultural context.
- how to treat students equally
by treating them differently.
Friday,
June 1 is the last day to register.
Participation is limited by our Service Provider and
the event is likely to fill before that date, so visit
the Webinar Webpage to
learn more and REGISTER today! |
|
Adapting
Academic Advising Strategies to Meet the Needs of a Diversified
Student Body
Alison
Grewe,
University of Miami

Recent
statistical trends have led experts to project that ethnic
minorities will become the numerical majority in the United
States by the year 2010 (Cornett-Devito & Reeves, 1999).
The impact of this growth is pervasive and, according to Howe
& Strauss (2000), is evident in the current generation
of students who are the most racially and ethnically diverse
in this nation’s history. Those involved with collegiate student
development must adapt current policies and practices to better
meet the unique needs of our students. As academic advisors
charged with facilitating the development of student potential,
we must acquire new skills and strategies in order to provide
more effective advising services.
At
the forefront of the debate surrounding the administration
of academic advising services has been the paradigm shift
from a prescriptive to a developmental methodology. Proponents
of the latter have contended that developmental advising supersedes
the scope of prescriptive advising in that it promotes a rational
process that embraces the holistic development of the student
toward the achievement of a self-fulfilling life (Frost, 2000,
p. 12-13). To presume however, that one mode of practice can
serve the needs of all students despite social, cultural,
and historical differences, is misleading. Brown and Rivas
(1994) note that the perception rather should be one in which
“…prescriptive advising, rather than being incompatible with
a developmental approach to advising, is in fact a significant
and necessary part of a thorough developmental advising methodology,
one which gives due consideration to individual and group
differences and needs” (p. 108). Viewing advising practices
through a lens in which developmental advising falls along
a continuum, therefore, may be more appropriate when engaging
the current generation of students.
In
fact, recent trends in the field indicate that some students
prefer the directive approach of prescriptive advising. For
instance, Brown & Rivas (1995) note that “many people
of color have a need for concrete, tangible, structured approaches
to addressing and resolving issues and problems” (p. 128).
Here, the perception is that the non-directive approach seen
in developmental advising techniques may be counter to cultural
experiences and therefore be seen as untrustworthy and withholding
of information, and thus ultimately confusing and disorienting
(Cornett-DeVito & Reeves, 1999, p. 37). Therefore, in
the interest of rapport building and the development of trust
with a student from a minority cultural background, a “…perceived
expertness [may be] crucial to developing a productive ongoing
advisor-advisee interaction” (Cornett-DeVito & Reeves,
1999, p. 37). Counter to standard developmental advising practices,
to reduce advisee hesitancy, the advisor may be required to
take the primary responsibility for the establishment of the
advising relationship and provide as much information as possible.
Advisors
must be cognizant of the students’ individual and cultural
characteristics and adjust their advising methodology to address
students’ specific needs. To effectively meet developmental
advising goals, advisors must recognize the need to change
their approach with the changing environment (Priest &
McPhee, 2000, p. 110). To this extent, advisors are charged
with “…examining their knowledge, attitudes, perceptions and
feelings” relative to a culturally diversified student body
(Priest & McPhee, 2000, p. 110). Advisors who reflect
upon their own beliefs, attitudes and biases are afforded
an opportunity to develop an awareness of their relational
style and the level to which services are provided in a competent,
sensitive, and appropriate way. However, the development of
advisors’ competencies should not be limited solely to an
understanding of their own views but should incorporate an
“understanding of the students’ life experiences and the resultant
philosophical assumptions that they carry with them” (Brown
& Rivas, 1995, p. 124) if the process is to be meaningful
and effective.
The
culmination of this perceptual awareness and the subsequent
development of a competent skill set can only ensure the implementation
of strategies that serve the best interest of students while
ensuring a positive experience. The guidance and support provided
to students during the first year is often the essential component
to their integration, persistence and achievement; thus, for
advisors the “challenge is to identify and implement interventions
that will support increased levels of achievement and success”
(Brown & Rivas, 1995, p. 126). Such interventions should
include the implementation of effective referral systems,
facilitating relationships with faculty mentors and professionals,
and encouraging students to utilize the dynamics of a group
setting to promote peer interaction and academic success.
To successfully implement these strategies advisors must “acquire
verbal and nonverbal communication skills necessary to be
appropriately and effectively adaptable to students” (Cornett-DeVito
& Reeves, 1999, p. 39).
Recent
“retention studies have shown that effective academic advising
is positively correlated to students’ satisfaction with their
college experience” (Priest & McPhee, 2000, p. 106). Advisors
who understand that minority students often underutilize advising
services realize that they must continually develop their
skills and strategies if they are to meet students’ diversified
needs (Gordon et al., 2000; Brown & Rivas, 1995). Advisors
must use varied interventions if they are to demonstrate flexibility
and empathy that takes into account the world views and cultural
trends presented by this new generation of students. Advisors
who interact with a diversified student body must possess
a skill set that incorporates knowledge about cultural groups
and norms, appropriate and effective verbal and nonverbal
aptitudes, and an awareness of the factors that support social
and academic integration. Ultimately, as the campus student
population becomes increasingly diverse, advisors must adapt
their skills and strategies if they are to effectively support
students in the development of their total potential.
Alison
Grewe
Academic
& Career Advisor in Residence
University
of Miami
agrewe@miami.edu
References
Brown,
T. & Rivas, M. (1994). The prescriptive relationship in
academic advising as an appropriate developmental intervention
with multicultural populations. NACADA Journal, 14
(2), 108-111.
Brown,
T. & Rivas, M. (1995). Pluralistic advising: Facilitating
the development and achievement of first-year students of
color. In M.L. Upcraft & G.L. Kramer (ed.), First-year
academic advising: Patterns in the present, pathways to the
future. (pp. 121-133). Columbia: University
of South Carolina.
Cornett-Devito,
M., & Reeves, K. (1999). Preparing students for success
in a multicultural world: Faculty advisement and intercultural
communication. NACADA Journal, 19 (1), 35-44.
Frost,
S.H. (2000) Historical and Philosophical Foundations for Academic
Advising. In V.N. Gordon, W.R. Habley & Associates (Eds.),
Academic advising: A Comprehensive Handbook (pp.
3-17). San Francisco: Jossey-Bass.
Gordon,
V.N., Habley, W.R. & Associates. (2000). Academic
advising: A comprehensive handbook. San Francisco: Jossey-Bass.
Howe,
N. & Strauss, W. (2000) Millennials rising: The next great
generation. New York: Vintage Books.
Priest,
R. and McPhee , S.A. (2000). Advising Multicultural Students:
The reality of diversity. In V.N. Gordon, W.R. Habley &
Associates (Eds.), Academic advising: A Comprehensive
Handbook (pp. 105-115). San Francisco: Jossey-Bass.
|
| Foundations
of Academic Advising CD 3:
Understanding
Cultural Identity and Worldview Development

“As
America’s ethnic and racial demographics continue to shift,
not only on college campuses but throughout the nation, it
is essential that administrators and practitioners prepare
to effectively deliver cross-cultural services. Professionals
of all ethnic and racial backgrounds need to gain multicultural
awareness and multicultural competence” (Gilbert, 2005). This
CD, along with its accompanying Pocket Guide, have been developed
to assist in this process by addressing informational material,
conceptual theories, and relational skills that relate to,
first, development of intracultural competency, and then,
by extension, to intercultural competency. The CD includes
a series of Reflection Questions designed
to assist advisors in cultural competency development.
PREVIEW
Learn
more about it at www.nacada.ksu.edu/Videos/index.htm#cultural.
|
Sexual
Minority Students: An Academic Advisor’s Thoughts
Kathy
J. McCleaf,
Mary Baldwin College
As
new students arrive on our doorsteps, many are unaware of
the personal growth to come. Recent researchers (Bruch et
al. 2004; Banks et al. 2001; Hurtado et al.1999) have noted
the changing ethnicity of students. What has not been as readily
recognized in circles of multicultural understanding is the
uniqueness of students who fall into the category of “other”
as a sexual minority.
Savin-Williams
(2001) used the term sexual minority
to “refer to individuals who report that they are gay, lesbian,
bisexual, transgender, transsexual, unlabeled, or sexually
questioning, or have same-sex attractions” (p. 15). It is
important that we realize that not all students will identify
with these labels. Frequently, ethnic minority students will
not ascribe to the use of socially constructed labels reflected
in the dominate culture. Instead, they may use alternative
language, e.g., Native Americans who use the term
“Two Spirit” to celebrate those “believed to possess both
male and female spirit” (Garrett and Barret, 2003, p. 134).
Hall (as cited by Garrett and Barret) reflects that “because
you are elements of both male and female– but you’re neither.
You don’t fit in, you’re a go-between. And consequently, it’s
easier for you to transcend from the physical to the spiritual
realm” (p. 134). Use of the term sexual minority allows for
inclusion of the complexity of each individual’s background
and multiple intersections of their identities.
The
young adult years in American culture include room for student
inspection of who they are and how they can make a difference
in the world. Astin and Astin (2004) noted that this generation
of American students is far more ready than their predecessors
to ask global questions of life purpose and engage in dialogue
about issues of peace and civility. Thus, it is logical that
sexual minority students may add to this conversation.
Recent
research allows us a glimpse into our students’ presence.
Savin-Williams (Winter, 2004) posits that today’s youth do
not want the stereotypes associated with sexual identity labels.
An expression of fluidity without expectation for certain
behaviors is more the norm for today’s young people (Savin-
Williams, 2005).
Konik
and Stewart (2004) found that college students who identify
as a sexual minority are linked with “more advanced global,
political, religious, and occupational identity development”
(p. 815) than their heterosexual peers. Advisors should note
that the very gift of difference, both generational and in
sexual identity, can be nurtured into a contributing gem of
insight for a young gay person who participates in these global
discussions. Maybe what we must learn from our advisees includes
watching how our young people deny the social constraints
of heterosexism, homophobia and other cultural barriers. So,
how can we apply what seems intrinsic to some students as
we advise them during their college careers?
Active
Support Suggestions
As
advisors we can contribute to the thoughts and challenges
of every student by validating the contributions of minority
peoples, including sexual minorities. We must continue personal
efforts to educate ourselves about sexual minority individuals
who are making a difference by serving in our government,
our schools, and the corporate, sport, and global arenas.
These contributions should be shared. Recently, a sexual minority
student expressed the need for role models, both those out
as heterosexuals and those out as sexual minorities:
I need to see other gay people who have made it in this
world; I also need to know about individuals in my career
and major who have expertise in what I will need to be successful
(Anonymous, personal communication, November 6, 2006,
paraphrased).
Consider
that all students should openly learn about sexual identity
development, not just sexual minorities. Although the literature
reveals only two recent studies on heterosexual identity development
(Konik & Stuart, 2004; Hoffman, 2004), much like the limited
literature on white identity development, majority cultures
often assume that only those not fitting the majority paradigm
should be researched as if a problem or an anomaly is evident
(Hoffman, 2004).
Advisors
who are available and affirming to students who share important
milestones of romantic interest, cultural festivities, and
group identification, demonstrate support that may lead to
increased institutional retention and students better integrating
their intellectual and social identities. Advisors who make
their offices welcoming to all students show active support
through the display of sexual minority affirming symbols such
as rainbow flags, stickers and buttons or pink triangles on
bulletin boards or book shelves.
These
displays of affirmation let students know that their advisor
is a safe and non-judgmental adult who welcomes discussions
in regards to issues surrounding sexual minority identity
or choices for major or career options. It also means understanding
and actively talking about the heterocentric constraints decisions
students may make. This includes having conversations about
any negative dimensions of our heterocentric culture – for
example, offering students considering military careers resources
on how to navigate the culture of don’t ask, don’t tell.
Discussion of how personal levels of authenticity may be dissonant
in various settings will help students assess what comfort
levels are appropriate for themselves.
Conclusion
We
should do our part to make our campus climates friendlier
by actively combating the homophobic statistics uncovered
in recent studies (Rankin, 2005; Brown et al., 2004). Access
to a resource network for sexual minorities can be a tremendous
help to academic advisors and the students they serve. Connecting
with a Safe Space or Safe Zone
program (National Youth Advocacy Coalition, 2006) that combats
homophobia and encourages dialogue around sexual identity
development issues can make difficult conversations easier
and bring resources closer.
Becoming
a part of Safe Zone contacts provides a network of campus
colleagues who can direct students toward multiple resources,
including academic, health, safe social venues, spiritual,
and listening and affirming adults. The program this author
facilitates encourages networking for faculty and staff in
supporting this population of students. Academic advisors
can help all students become tomorrow’s leaders regardless
of gender or sexual orientation. Advisors should become active
participants in the networks that support sexual minority
students.
Kathy
J. McCleaf
Mary
Baldwin College
kmccleaf@mbc.edu
References
Astin,
A. W., & Astin, H. S. (2003). Spirituality in college
students: Preliminary findings from national study, John
Templeton Foundation (pp. 1-7). Radnor: Higher Education
Research Institute.
Banks,
J. A., Cookson, P., Gay, G., & Hawley, W. D. (2001). Diversity
within unity: Essential principles for teaching and learning
in a multicultural society. Phi Delta Kappan, 83 (3),
196-203.
Brown,
R. D., Clarke, B., Gortmaker, V., & Robinson-Keilig, R.
(2004). Assessing the campus climate for gay, lesbian, bisexual,
and transgender students using a multiple perspectives approach.
Journal of College Student Development, 45 (1), 8-26.
Bruch,
P., Jehangir, R., Jacobs, W., & Ghere, D. (2004). Enabling
access: Toward multicultural developmental curricula. Journal
of Developmental Education 27 (3), 12-19.
Garret,
M. T., & Barret, B. (2003). Two Spirit: Counseling Native
American gay, lesbian, and bisexual people. Journal of
Multicultural Counseling and Development, 31 | |