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Legal
Issues in Advising
Note: NACADA does not
provide legal advice. Individuals
with questions regarding FERPA interpretation at a specific institution
should contact that institution's Registrar or Student Legal Services
office. Questions regarding K-12 FERPA issues should be directed
to the building principal or the school district's legal counsel. Individual
contemplating any action regarding a FERPA claim should seek legal
counsel before going forward.
Legal
Issues for Advisors: A Primer
Stephen
E. Robinson
University
of Maryland Baltimore County
University Registrar
Steve
is a long-time NACADA member. Although not a lawyer, Steve
has researched various legal issues as they affect advising. He
offers this article as a primer regarding these issues.
Within
the context of the modern campus, few positions are as potentially
problematic as that of the academic advisor. The close and frequent
contact with students can prove to be both rewarding and simultaneously
challenging. Prudent advisors keep their dual role as both student
resource and representative of their institution in mind at all
times when working with students. Failure to do so can lead to difficult
circumstances. As we live in a litigious society, it is always possible
that wwll-intentioned advisors can find themselves facing situations
that could have been avoided. An understanding of basic legal concepts
is an integral, yet often unknown, part of the practice of academic
advising that can assist advisors in avoiding potential pitfalls.
One of the most basic concepts that advisors should understand is
due process rights. Due process means in simple
terms "what is fair" (Miles, 2002). Due process rights are guaranteed
by the U.S. Constitution in the 5th and 14th amendments specifically.
But what exactly are due process rights? Who is entitled to them?
And under what circumstances are they required?
Due
process is best understood as a mechanism governing the manner in
which disputes between citizens and their government should be handled.
They bind the representative of the government to a particular set
of actions that must be followed in a step by step fashion.The gateway
to due process always is keyed into the actions of a state officer
(Miles, 2001). All advisors at public institutions, because they
are employees of a state or other governmental agency, are considered
state officers. Therefore, employees at public institutions are
required to provide due process to students while no such requirement
exists for their colleagues at private institutions (Miles, 2001).
This is an important distinction to keep in mind.
Due
process is divided into two elements (Miles, 2001). The first is
called substantive due process. Under substantive
due process, all policies, procedures and rules must be fair by
any independent standard. They cannot in any way be arbitrary or
capricious. The second element is called procedural due process.
Procedural due process
means that the policies of an institution are carried out in an
equitable manner. Policies cannot be interpreted in different ways
for different students who find themselves in identical circumstances.
Both elements must be present for due process to be properly provided.
A student can claim a violation of their due process rights if either
element is not present in an institution's policies and practices.
How
do we decide when students are entitled to due process? Not all
activities by a state officer necessarily require due process. Those
that do are predicated in a student's interest in the outcome of
a dispute. In order for a student to be entitled to due process,
they must have either a property or liberty interest at stake (Miles,
2001). A property interest
is a quantifiable benefit derived from an action. An example
of a property interest might be earning a degree upon successful
completion of all requirements. A
student who follows and meets all requirements set out in a university's
catalogue would have a property interest in the institution awarding
the degree. An institution would be required to provide due process
in these instances. A liberty interest is based
on a student's ability to leave a campus freely without interference
from the institution. An example of this would be actions of a university
or college that make it impossible for a student to transfer to
complete a degree elsewhere or perhaps find employment after leaving.
Due process comes into play when the activities of an institution
affect students in such a way that they fall into one of these two
categories.
To provide due process to a student, Miles (2001)
delineates three steps that must be followed.
First, representatives of the institution must give notice of an
alleged violation of policy. Secondly, the institution must offer
a hearing where a student can refute any charges made. Finally,
an explanation of the decision made must be given. To skip one of
these steps is to abrogate a student's due process rights.
Academic
advisors should be cognizant of the ramifications of due process
for our practice. In our day-to-day work, situations arise that
require due process be applied. Consider decisions regarding reasonable
academic progress standards as they relate to financial aid eligibility.
Certainly an academic advisor involved in decisions or appeals of
aid should offer due process to a student about to lose eligibility
for future funding. They have a property interest in continuing
to receive aid. Admission to selective professional degree programs
could also require due process. These are but two potential areas
in which advisors could be involved with student due process. By
understanding the concept involved in due process, advisors can
avoid inadvertently denying a student rights that they are guaranteed.
This can help protect an advisor from becoming embroiled in difficult
legal circumstances.
Another important area for advisors is the law of agency. The law
of agency essentially means that actions of an agent of
a principal can bind that principal (Miles, 2001). A principal for
our purposes is the educational institution. An agent of the principal
can be academic advisors. At the heart of this relationship is the
fact that we as advisors can bind our institutions to certain actions
such as awarding of degrees on the basis of our actions. The standard
that seems to emerge in recent court cases has centered on whether
the agents (advisors) were acting within the scope of their professional
duties (Zirkel, 2001). Did the advisor overstep the scope of his
or her duties? This is how the institution can be held responsible
for promises and advice made by their agents. Advisors should be
aware of the implications of this for their practice. We should
make a conscious effort to avoid speaking for areas outside our
scopes. For example, questions about regulations governing international
students or student athletes might be more appropriately handled
by another campus office since students may take our vague assurance
on a matter as official. The implications for the advisor are clear
here: stick to what you know (Stone, 2002)! It is very easy to fall
into the trap of predictions that we all know, as advisors, are
dangerous.
For
advisors, one of the most troubling recent incidents is a court
case decided in Iowa. In 1995, Bruce Sain, was a senior at Jefferson
High School in Cedar Rapids, Iowa (Zirkel, 2001). Mr. Sain was
offered and accepted a full scholarship to play basketball at Northern
Illinois University (NIU). Unfortunately for Mr. Sain prior to enrolling
at NIU, he received a letter from the NCAA Clearinghouse alerting
him that he was short in the number English credits required to
participate in intercollegiate athletics. Therefore he lost eligibility
and consequently his scholarship to play basketball (Stone, 2002).
To
fully understand Mr. Sain's predicament, we must return to the course
decisions he made in high school. Sain actually completed another
English course that did not satisfy this requirement. Mr.
Sain had consulted with his high school guidance counselor concerning
his English course decisions (Zirkel, 2001). The counselor suggested
that he drop his current English course and enroll in another English
course. The counselor explained that this was the first time the
course was being offered at Jefferson High School and thus the course
had yet to be approved by the NCAA. However, the counselor
felt confident that the course would be approved as it had been
accepted for other area schools (Stone,2002). Ultimately,
the course was not submitted by Jefferson High School to the NCAA
for approval. This left Sain with too few English credits to meet
NCAA regulations, and thus he was unable to play at NIU and retain
his scholarship (Zirkel, 2001).
Mr.
Sain turned to the courts for help. Mr. Sain sued the Cedar Rapids
School District. He claimed negligence in that the school district
had not included the course on the list submitted for NCAA approval.
Secondly, he claimed that his counselor acted in negligent misrepresentation
by telling him that the course would be approved (Zirkel, 2001).
Negligence is a tort that results when one breaches
a duty to another person. A tort is more or less a foreseeable personal
injury. This injury can be emotional, physical or mental (Miles,
2001). For negligence to have occurred there also has to be a standard
of care or foresee ability. This centers on what a reasonable person
could have known or expected to happen (Miles, 2001). So could the
guidance counselor have known that this could happen?
The
trial court rejected the suit. This follows the traditional stance
that most courts are reluctant to intervene in academic matters.
This court's opinion was that this claim amounted to educational
malpractice (Zirkel, 2001). Sain appealed to the Iowa Supreme Court,
which remanded the case or sent it back to the trial court to hear.
It agreed with the lower court in that the school district's failure
to include the course on the list submitted to the NCAA was not
negligence. Negligence in this case only applies to the failure
to disclose information not the failure to provide as would
be the case in submitting a course for NCAA Clearinghouse review
(Zirkel, 2001). However,
the majority opinion compared academic advising to the professions
of accounting and law; the similarity being that these two professions
provide advice that is relied upon to prevent injury. The majority
of the court thought academic advising very similar to these other
professions in this regard (Zirkel, 2001). The Iowa Supreme Court
minority opinion noted that this case, "rather than 'encouraging
sound academic guidance, it will discourage advising altogether.'
(Zirkel, 2001)". Rather than go back to trial, the Cedar Rapids
School District settled out of court with Mr. Sain (Stone, 2002).
The
decision in this case has implications for advisors since it was
a break with precedent in that the Iowa court viewed an advising
error as significant enough to be a possible tort (Miles, 2002).
The court's decision is critical in that it clearly links academic
advising, in terms of its importance, to accounting and law. While
always of crucial importance, advising is not commonly viewed in
this manner by authorities outside of academe. This new standard
has serious implications for advisors. The traditional role our
advice plays potentially takes on a new, and potentially unwelcome
gravity. It is also important to note that the student in this
case could have sued his guidance counselor personally, but chose
not to do so.
The
role of the academic advisor is at the heart of any college campus.
To be truly effective while at the same time protecting ourselves,
we must be aware of the legal implications of our work and the changing
environment in which we operate. By seeking the advice of campus
experts, including the counsel's office, advisors can safeguard
themselves against potential errors.
Steve
Robinson
University
of Alabama
Assistant University Registrar
References
Cited
Miles,
A. S. (2001). College Law (3 rd Edition). Tuscaloosa: Sevgo
Press.
Miles,
A. S. (2002). Course notes from AHE 530 College and University
Law
Stone,
C. (2002). Negligence in academic advising and abortion counseling:
court
rulings
and implications. Professional School Counseling, 6 (1),
28-35.
Zirkel,
P. (2001). Courtside: Ill advised. Phi Delta Kappan,
83 (1), 98-99.
Resource
Bibliography
FERPA
http://www.ed.gov/policy/gen/guid/fpco/index.html
Due
Process for Students http://www.law.umkc.edu/faculty/projects/ftrials/conlaw/dueprocesstudents.htm
Due
Process in Higher Education via the ERIC Clearinghouse http://www.eric.ed.gov/.
Copy and paste "Due Process in Higher Education"
American
Civil Liberties Union (ACLU) Students' Rights http://www.aclu.org/StudentsRights/StudentsRightsMain.cfm
FindLaw
Educational Site http://public.findlaw.com/education/
Please
note that legal advice must be tailored to the specific circumstances
of each case; therefore this information will not substitute for
advice from competent counsel. NACADA does NOT provide legal counsel
nor answer legal questions.
Cite
the above resource using APA style as:
Robinson,
S. (2004). Legal issues for advisors: A primer.
Retrieved -insert today's date- from the NACADA Clearinghouse
of Academic Advising Resources Web site: http://www.nacada.ksu.edu/Clearinghouse/AdvisingIssues/legal.htm
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resources are member suggested; as such, listings are not
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