POSTED: 2/7/12
Director of the Student Center for Professional Development/16
Belk College of Business
UNC Charlotte
Close Date: Open Until Filled
Position Description
The Belk College of Business at UNC Charlotte is seeking a Director of the Student Center for Professional Development (SCPD). The Director is responsible for developing the curriculum and programming for the SCPD including courses, experiences, and activities for freshmen, sophomores, juniors, and seniors in the College.
Duties
The Director will develop, implement and administer University and Belk College of Business policies, processes and procedures for career counseling and professional development. This person will work with the Associate Dean for Undergraduate Programs, the Director of Undergraduate Advising, Academic Advisors, Assistant Director/Business Career Advisor in the University Career Center, department chairs and other office directors to assist with the development and success of undergraduate students. The Director is also responsible for all programs, publications, events, and decisions made on behalf of the Center. The Director of the SCPD reports to the Associate Dean for Undergraduate Programs.
Teaching responsibilities include the BUSN 1101 - Introduction to Business & Professional Development course. The Director will also manage the initial $250,000 Belk Foundation Grant and the $50,000 endowment for program and services including career assessment inventories, guest speakers, business etiquette events, and other professional development activities. This person will monitor and assess the effectiveness of the SCPD.
Required Qualifications
A master's degree is required, preferably an MBA or a business-related discipline, and 5-7 years of higher education experience in administration, career counseling, student development, or academic advising.
Preferred Qualifications
University administration, teaching experience, and program assessment is preferred. Experience with career assessment tools, knowledge of the job search process, and coordination of large and small special events is strongly recommended.
Application Process
Apply electronically at https://jobs.uncc.edu. Only electronic submissions will be accepted. Please attach a cover letter, a current resume, and the names and contact information of three references. No references will be contacted without the applicant's approval.
Institutional Information
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 25,000 students consider UNC Charlotte's 1,000-acre campus their home away from home.
POSTED: 1/31/12
Director of Academic Advising and Assessment
Academic Affairs
Henderson Community College
Close Date: Open Until Filled
Position Description
Henderson Community College is seeking applicants for a Director of Academic Advising and Assessment position to oversee the development and implementation of all academic activities and advising services provided in the Start Center, a one-stop entry point for all students. In addition, the Director will coordinate testing services and HCC's First-Year Experience Program. The Director of Academic Advising and Assessment will be full-time, working on a twelve-month basis and reporting to the Dean of Academic Affairs.
Duties
1.Manages and leads the Start Center including personnel, budget and strategic planning.
2.Coordinates mandatory COMPASS testing administration.
3.Provides direction and leadership for academic advising services.
4.Guides and assists the Professional Development Coordinator in the training of academic advisors.
5.Serves as the chair of the HCC Advising Team.
6.Develops and leads a First-Year Experience Program.
7.Other duties as assigned.
Required Qualifications
1.Master's degree and three years related experience or equivalent.
2.Commitment to the mission of the comprehensive community college.
3.Demonstrated ability to work collaboratively with others.
4.Strong interpersonal, organizational and communication skills.
5.Commitment to diversity.
Preferred Qualifications
Preference may be given to applicants who have previous experience managing or working in college advising centers or with first-year experience programs, budget administration and strategic planning.
Application Process
Review of applications will begin on February 27, 2012 and continue until the position is filled. Start date is May 1, 2012. To apply complete the online employment application at www.henderson.kctcs.edu , click on job seekers and current career opportunities, submit resume, letter of application and copies of all college transcripts to Doris Lake, Director of Human Resources, Henderson Community College, 2660 South Green Street, Henderson, KY 42420. These documents may also be submitted through the online employment process. Official transcripts will be required if selected for employment.
Institutional Information
For information regarding Henderson Community College go to http://www.henderson.kctcs.edu
Contact Information
Doris Lake
Director of Human Resources
Henderson Community College
Henderson, KY 42420
Online application: http://www.henderson.kctcs.edu
POSTED: 1/30/12
Academic Advisor
Academic Advising & Planning Center
College of Charleston
Close Date: February 13, 2012
Position Description
The Academic Advising & Planning Center is charged with assisting undergraduate students with all aspects of academic planning through mandatory and voluntary advising sessions. We serve first-year students, transfer students, and undecided students. The Academic Advisor is responsible for advising approximately 300-400 students, taking a holistic approach to working with students to explore their interests, discuss course options, consider majors, plan for the future, and address any academic concerns.
Duties
Provides accurate and timely academic advising to approximately 300-400 first-year students, transfer students, and undecided students, including special populations (e.g., academically at-risk students, provisional students, students with physical and/or learning disabilities, students on academic warning or probation, regular or conditionally readmitted students, and Summer First Students). Works with students to explore their interests, discuss course options, consider majors, plan for the future, and address any academic concerns. Explains degree requirements (including the general education curriculum), institutional policies and procedures, student support services, and opportunities for co-curricular activities. Refers advisees to other campus resources as appropriate. Monitors student progress toward accomplishing goals. Documents advising sessions and maintains academic records in compliance with College of Charleston policies and procedures and FERPA regulations.
Required Qualifications
Bachelor's degree and at least three years of professional work experience with students in academic support services or related field in higher education. Master's degree preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Must be able to demonstrate an understanding of student development at a liberal arts & sciences college. Strong communication, interpersonal, and organizational skills are required. Familiarity of widely-used software is required; experience using Banner and DegreeWorks is preferred.
Application Process
Please apply online at https://jobs.cofc.edu. Applicants must submit a cover letter and resume to be considered for this position.
Institutional Information
The College of Charleston is a nationally recognized, public liberal arts and sciences university located in the heart of historic Charleston, South Carolina. Founded in 1770, the College is among the nation's top universities for quality education, student life and affordability. The College offers a distinctive combination of a beautiful and historic campus, modern facilities and cutting-edge programs.
Students from all 50 states and some 71 countries choose the College of Charleston for its small-college feel blended with the advantages and diversity of an urban, mid-sized university. The College provides a creative and intellectually stimulating environment where students are challenged by a committed and caring faculty of 500 distinguished teacher-scholars, all in an incomparable setting.
Additional Information
The College of Charleston is an equal opportunity employer. In the event of a contact for an interview, a person with a disability should inform the individual scheduling the interview of any accommodations needed for the appointment.
This position may require to work outside the College's normal office hours (8:30am-5:00pm, Monday through Friday) during New Student Orientation and for special events.
Contact Information
Office of Human Resources
College of Charleston
Phone: 843-953-5512
Web site: www.cofc.edu/hr/
POSTED: 1/10/12
Director, One Stop Shop
Enrollment Services
University of Tennessee
Close Date: open until filled
Position Description
The One Stop Student Services Unit is one of several central student services units reporting to the Assistant Provost of Enrollment Services. The One Stop provides end to end service in records, financial aid, student accounts, and other auxiliary services. The Director is expected to be a visionary leader, effective manager, and committed to improving student services. The Director manages the physical One Stop customer service unit and provides oversight for the One Stop website. In addition to managing personnel schedules and operations of these units, the primary responsibilities of this position include continuous, successful execution of the following: training support to the coordinator positions, provide leadership by coaching and mentoring staff, updating functions and processes to continuously improve the customer service experience, research and increase knowledge about best practices in higher education customer service models and adapt new ideas from industry models such as Apple or Verizon Wireless.
Duties
* Manage and supervise the unit in such a way that the unit runs smoothly
and works well with Financial Aid, Registrar, Bursar and other campus
constituents.
* Provide general direction for staff activities.
* Delegate and coordinate staff activities.
* Plan priorities and work schedules.
* Maintain an innovative and effective customer service-training program for
new staff in the One Stop Service Centers. Implement any new concepts that
would enhance customer service in the One Stops.
* Continue to develop the One Stop management staff and assist them in
becoming better managers.
* Facilitate communication meetings with representatives from the Bursar's
Office, Financial Aid and the Registrar's Office.
* Meet regularly with the units to discuss current issues.
* Meet regularly with Assistant Provost Of Enrollment Services to discuss
priorities, new developments, problems, or other issues that need to be
resolved.
* Show case the University's One Stop customer service model for visitors and
at regional and national conferences External Communications:
* This unit handles web site content research, writing and editing. The unit is
also responsible for all internal and external communication devices such as
brochures and newspaper articles in collaboration with Media Relations.
* Advocate for the web registration process to be more efficient and user-
friendly.
* Manage the One Stop website design, content, and brand. Partner with the
Media Relations development team to ensure that the One Stop website
follows the One Stop design guidelines, has accurate information, and is user
friendly.
* Cross-train staff in One Stop Student Service Center to have a truly
combined, seamless setting.
* Review and make decisions on student/client appeals in a timely manner.
* Consult with colleges, departments, faculty and other University personnel as
required to plan programs and operations and run the unit.
* Model appropriate student/client behavior and insist that staff follow example.
* Continue planning for more self-registration and technology that meets
changing student needs.
* Successfully plan services so that deadlines and commitments can be
achieved.
* Plan and supervise orientation, training, and assessment of employees.
* Work with units to develop quality improvement methods - what tasks,
services, etc. can be improved
* Benchmark/survey students and internal customers in order to assess levels
of customer service and to gather feedback about ideas for improvement.
Surveys should be administered to students who had recent contact with One
Stop staff, student veterans, internal customers (collegiate representatives)
and auxiliary units, and students who are non-degree seeking but register for
graduate credit.
* Work closely with Student Life for participation in Orientation and Welcome
Week.
* Function as an expert or resource person in area(s) of expertise.
* Serve on committees and task forces as a representative of the office.
* Enhance the professional development of staff/self through participation in
conferences and workshops.
* Cooperatively work with central administrators in promptly resolving student,
staff, and faculty complaints.
* Meet periodically with colleges and other administrative units to discuss
services.
* Participate in and actively present at national and regional committees -
AACRAO, NACUBO, and their regional organization.
* Monitor FERPA policies and ascertain compliance.
* Maintain Financial Operational Processes for documentation. Manage Cash
Operations:
* Conduct petty cash counts and surprise audits. Make recommendations on
security issues and cash policies.
* Supervise all posting, updating and reconciliation of records and preparation
of summary financial and statistical reports. Process cash drawer
reimbursement requests for all cash activity employees by replenishing cash
drawers on an individual basis. If shortages/overages occur, document
amounts, balance the cash drawer with a supervisor override and replenish
cash drawers. Perform accounting examinations of source documentation to
ensure that calculations and modifications are verifiable. Notification to
Internal audit when appropriate.
* Research accounts for employees, students, and parents whom are directed
from the President's Office, Chancellor's Office, Dean of Students Office, etc.
Confer with external sources regarding student fee accounts. Collect, organize
and distribute incoming mail daily. Correspond (either verbally or in writing) to
incoming mail as necessary.
* Place requisitions for and maintain detailed inventories of supplies,
equipment and property in accordance with University policies, procedures
and regulations. Ensure equipment and software are in working condition.
* Respond to audits, federal, state and internal in a timely manner. Assume
Other Responsibilities as Assigned by Assistant Provost of Enrollment
Services:
* Complete special projects.
* Draft planning documents.
* Handle requests as referred by the Assistant Provost of Enrollment Services.
Required Qualifications
* Master's degree.
* Three to five years of progressively more responsible work experience in a
customer-service focused unit providing student services at an academic
institution.
* Five years supervisory experience.
* Knowledge of financial aid and Bursar's office.
* Demonstrated ability to work well under pressure and build positive
relationships with colleagues across campus.
* Demonstrated leadership abilities.
* Ability to create and sustain a collaborative work environment where people
are treated fairly, ethically, and professionally.
* Effective problem-solving and time management skills.
* Excellent communications skills to include presentation skills.
* Project management experience
Application Process
To apply visit
https://ut.taleo.net/careersection/ut_knoxville/jobdetail.ftl?lang=en&job=120000009U
Institutional Information
UT Knoxville buzzes with energy, ideas, and optimism. Great professors and students from throughout the world live and work in a friendly, safe campus community located in scenic East Tennessee. The campus and its signature "Hill" lure students with green space, nearby lakes, and vistas of the Great Smoky Mountains National Park.
Contact Information
La Tisa Bright lbright@utk.edu
All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.
In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University.
Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865) 974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.
POSTED: 11/28/11
Academic Advisor/0389
Advising Center
Western Carolina University
Close Date: open until filled
Position Description
The Advising Center is a unit within the Office for Undergraduate Studies, which also includes Career Services and Cooperative Education, Center for Service Learning, First Year Experience, Mathematics Tutoring Center, and the Writing and Learning Commons. Under general direction, academic advisors are responsible for assisting with the university-wide development of a relationship-based model of academic advising in support of the educational success of the undergraduate student. Along with university colleagues in other units, advisors work to increase the yield and quality of the entering student, decrease time to graduation, and advance rates of completion. Academic advisors contribute to these efforts through their comprehensive knowledge of the academic and support programs of the University and a thorough understanding of student development theories in practice. Academic advisors are key players in support of the Quality Enhancement Plan (QEP) whose overarching goal is to empower students to integrate knowledge and skills from their academic and co-curricular experiences to become intentional participants in their own learning.
Duties
Academic Advisors support the development of the whole student through the delivery of the following duties and responsibilities:
*Serve as first enrollment advisor for all incoming students; new freshmen, transfers, and re-entering
*Continue as support advisor through graduation for all students
*Provide developmental academic advising to undeclared students
*Collaborate with Career Services staff to provide general career counseling
*Represent the Advising Center at recruitment functions
*Teach academic success and first-year experience courses as assigned
*Serve as liaison to assigned college and/or departments and meet regularly with department heads
*Meet regularly with associate dean of assigned college
*Provide advising information and support for the University community
*Present advisor educational workshops for faculty and staff
*Assist with the development, revision, and updating of Advising Center processes, forms, and publications
*Maintain appropriate advising records and documentation
*Participate in the assessment and evaluation of academic advising and advising programs
*Participate in ongoing professional development and encourage the growth of colleagues
*Other duties and responsibilities as assigned in support of the needs of students and the Advising Center
Required Qualifications
Masters' degree from an accredited institution is required. Experience in Academic Advising and/or related student services programs is required. Knowledge of current theories and practices in Academic Advising is required. Strong communication skills, written and oral, are essential.
Must have the ability to work well with office staff and student workers and interact well with faculty and administrators.
Must have the ability to work ethically with highly confidential information. Must have the ability to disseminate educational information to groups and individuals. Must have sensitivity to students whose cultural and educational experiences differ from his/her own. Must have the ability to meet deadlines, manage multiple tasks, and prioritize.
Preferred Qualifications
Experience with Microsoft Office preferred, knowledge of Banner preferred. Additional computer skills helpful.
Application Process
jobs.wcu.edu/applicants/Central?quickFind=52427
Hard-copy application materials will not be considered.
Review of all applications will begin immediately and continue until the position has been filled. Please submit a current resume; a cover letter and a list of of three references (include names and telephone numbers).
Institutional Information
WCU was founded in 1889 to bring higher education and career opportunities to the western region of North Carolina. A member of the University of North Carolina system, WCU now provides an education to more than 9,000 students from 38 states and 32 countries.
The university's mission is focused on quality education and preparation for responsible citizenship in a changing world. Since its founding, WCU has grown in size to become a major cultural, scientific, and educational force in the region and the state.
Additional Information
Western Carolina University is an Affirmative Action/Equal Opportunity Employer. Proper documentation of identity and employability are required at the time of employment. Final candidates for employment are subject to a criminal background check.
The Western Carolina University Annual Safety Report is available online at http://www.wcu.edu/5061.asp or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 114 Scott, Cullowhee, NC 28723 (828-227-7234) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Contact Information
For questions or additional information, please contact: David Goss, Advising Center and Student Success Centers at 828-227-3814
