Five members of academic staff from the School of Human Sciences at Newman University Birmingham, United Kingdom (UK), operate within and centralise the academic sphere of student engagement and success (Thomas and May, 2011) as SAST. They facilitate a pre-entry course that promotes a sense of belonging in participants; provide on-going academic development sessions; facilitate interaction between academic and professional colleagues in academic advising as well as between students and professional services to promote student engagement.
Presenting a case study of the Senior Academic Support Tutor (SAST) scheme, this session discusses the challenges facing such Third Space activity (Whitchurch, 2008) configured to enhance the student experience of higher education, as experienced by SAST and evident in other UK institutions.