Zoe Lance, Communications Specialist for the Office of Student Success, Equity and Innovation, Cal Poly Pomona
Zoe Lance is the Communications Specialist for the Office of Student Success, Equity and Innovation at Cal Poly Pomona. She manages student communication related to academic advising and support, including the university’s artificial intelligence text messaging robot Billy Chat.
Cecilia Santiago-González, Assistant Vice President for Strategic Initiatives for Student Success, Cal Poly Pomona
Dr. Cecilia Santiago-González is the Assistant Vice President for Strategic Initiatives for Student Success at Cal Poly Pomona. She oversees initiatives related to retention, graduation and enrollment, which includes the campus’s efforts in the CSU Graduation Initiative 2025. She received NACADA Region 9’s Outstanding Advising Administrator Award in 2022.