Job Positions

2021090/Assistant Director of the Academic Advising & Planning Center

Categories: Mid South Region 3


Academic Advising and Planning Center


College of Charleston

Date Posted:

Jul 29 2021 9:32AM

Close Date:

Aug 23 2021

Position Description

The Assistant Director of the Academic Advising & Planning Center maintains an advising caseload of undergraduate students to assist them with all aspects of academic planning by promoting and encouraging self-authorship and resource utilization in support of academic success, as well as the timely and informed pursuit of an academic major, supervising professional academic advisors and overseeing a correlative area of departmental responsibility as outlined in the job duties.


Collaborates in strategic planning, development of departmental objectives, and implementation of academic advising programs and assessment initiatives. Recommends changes or improvements to the current procedures for the department. Provides accurate and timely academic advising in-person or virtually to approximately 200-250 first-year students, transfer students, and undecided students, including special populations (e.g., academically at-risk students, provisional students, students with physical and/or learning disabilities, students on academic warning or probation, regular or conditionally readmitted students, and Summer First Students). Works with students to explore their interests, discuss course options, consider majors, plan for the future, and address any academic concerns. Explains degree requirements (including the general education curriculum) and teaches related technology, institutional policies and procedures, student support services, and opportunities for co-curricular activities. Refers advisees to other campus resources as appropriate. Documents advising sessions and maintains academic records in compliance with College of Charleston policies and procedures and FERPA Regulations. Monitors and maintains the integrity of advising processes in AAPC and assesses the quality of the advising experience. Coordinates and oversees training for new advisors and interns to ensure quality control and consistency in academic advising and administers the New Advisor Mentor Program. Provides continued support to new advisors throughout their first year via additional training and professional development, as needed, outside the New Advisor Mentor program. Oversees the development and maintenance of an advisor training manual and materials, online OAKS materials and assessment efforts, including developing assessment tools and monitoring and assessing advisor competency. Serves as Chair of the Training Committee and is a member of the Assessment Committee and consults with the Orientation Committee where appropriate to help maintain OAKS Advising content and processes. Supervises and formally evaluates three or more professional academic advisors providing ongoing support and developmental feedback through individual or small group team meetings. Provides supervisory assistance to the Director for the Academic Advising & Planning Center staff at large, including participation in but not limited to personnel matters. Manages and resolves sensitive or complex issues as they arise in the Center as necessary. Oversees the development and implementation and integrity of advising related campus workshops/assessment. This includes assessing faculty advising needs across the campus; continue the development and implementation of the Faculty Advising Academy workshops in collaboration with the Office of the Academic Experience, offering at least two workshops per semester, with the goal of increasing offerings based on the campus’s need. Maintain and update the Faculty Advising Academy’s website content, including a mechanism for departments to request an advising workshop or personalized workshop by department for faculty advisor training (with support from AEX). Maintain and update the Faculty Development OAKS module. Envision and expand the Academy to meet the needs of the campus. Attends and participates in on and off campus, local, regional and national professional development opportunities as it relates to area of responsibility. Serves the center in various venues internal and external to the College of Charleston. Serves as search committee member inside and outside the department, serving as Chair as needed.

Application Process

Applicants must submit a completed College of Charleston online application and the following: Cover letter Resume At least three professional references Advising Philosophy and a Leadership Philosophy statement *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online

Institution Information

Located in the heart of historic Charleston, South Carolina, the College of Charleston is a nationally recognized, public liberal arts and sciences university. Founded in 1770, the College is among the nation’s top universities for quality education, student life and affordability. Its beautiful and historic campus, combined with contemporary facilities, cutting-edge programs and accessible faculty attracts students from across the U.S. and around the world. Over 10,000 undergraduates and approximately 1,000 graduate students at the College enjoy a small-college feel blended with the advantages and diversity of a mid-sized, urban university. They work closely with a committed faculty, made up of more than 800 distinguished teacher-scholars. And the city of Charleston – world-renowned for its history, architecture, culture and coastal environment – serves as a living and learning laboratory for experiences in business, science, technology, teaching, the humanities, languages, government and the arts.

Additional Information

May be required to work outside the College’s normal operating hours (8:30am-5:00pm, Monday through Friday), during New Student Orientation and other special events.

Contact Information

Karen Hauschild


Required Qualifications

Bachelor’s degree required in liberal arts discipline, counseling or related field.
Two years of professional workplace experience in higher education and experience developing and implementing training, educational or skill development programming and activities.
Knowledge of FERPA regulations. Ability to utilize Microsoft Suite products and Zoom software.

Preferred Qualifications and Experience:
Professional academic advising
Supervision and training
Conferred Master’s Degree
Progressive workplace responsibility
Familiarity with Banner and Degree Works
Working with faculty
A successful candidate will love:
Working with students in one-on-one and group settings to identify goals and plan for success
Collaborating with advisors and leadership team for continuous improvement
Developing and evaluating training content and processes for new advisors (staff & faculty) in virtual and in-person formats and providing continuous support
Managing all aspects of training platforms housed in a Learning Management System
Leading professional advisors to grow and develop both personally and professionally
*Embracing and employing established departmental values (Team Spirit, Accountability, Humility, Communication, Appreciation, Inclusion).
Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Preferred Qualifications

Skills required for success in the position:
Demonstrated understanding of student development at a liberal arts & sciences college. Well versed in the basic principles and theories of advising and college student development in higher education
Thorough understanding and engagement in national advising practices
Experience creating content using LMS systems
Demonstrated problem-solving skills
Able to lead simultaneous multiple complex projects with competing priorities
Effective communication, interpersonal, and organizational skills
Able to establish and maintain effective relationships with administrators, faculty, staff, students, and parents. Team spirited, enjoy leading people to achieve a common goal.
*Exhibit initiative and have tolerance for ambiguity