Job Positions

2200595/Director of Advisement

Categories: Great Lakes Region 5


Advisement & Counseling


Illinois Central College

Date Posted:

May 24 2022 10:25AM

Close Date:

Jun 13 2022

Position Description

The Director of Advisement, under the supervision of the Dean of Students, serves as the primary leader of the advisement department, managing student advising processes and policies that are centered in a holistic philosophy and administered through a case management approach. The Director of Advisement is responsible for setting data-informed department goals that support student success and are closely aligned with the College’s mission and strategic priorities. The Director of Advisement is also responsible for regularly analyzing data, reviewing research, and conducting environmental scans to identify and implement best practices to improve the advisement department’s effectiveness. The Director of Advisement sets expectations for Student Success Advisors and supports the Lead Student Success Advisors in the implementation of quality development strategies to ensure consistent practices across advisement. The Director of Advisement collaborates closely with College leaders to ensure advisement policies and processes are updated regularly and communicated effectively.


This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Manage all operational aspects of the advisement department.
  • Supervise the Lead Student Success Advisors and administrative assistant.
  • Direct the Lead Student Success Advisors in the consultation of faculty mentors, academic deans, and other personnel in order to ensure consistency of practices and expectations across the department.
  • Oversee the training, and professional development of all department staff, delegating responsibilities when appropriate.
  • Use effective change management practices in preparing direct reports for and supporting them through institutional and departmental changes that impact them.
  • Maintain all department documents, including but not limited to standard operating procedures, training manuals, job aids, and job descriptions.
  • Conduct regular reviews and ensure documents are updated to ensure consistent practices across the advisement department.
  • Compile and analyze data from multiple sources (e.g. advising system, student information system, scheduling system, human resources), including student success data, departmental data, and institutional data to identify gaps, deficiencies, and areas of potential improvement.
  • Use data and research to set departmental goals and priorities.
  • Serve as a backup to Student Success Advisors and Lead Student Success Advisors by stepping in to advise students when needed (e.g. to cover time off, assist during busy times, or work with challenging student situations).
  • Work collaboratively with other College leaders to ensure advisement processes are aligned with institutional needs, updated as needed, and communicated effectively to campus stakeholders.
  • Under the direction of the Dean of Students, work with students on academic probation or with other risk factors to support student persistence and completion.
  • Maintain affiliation and engagement with NACADA and other advising professional organizations.
  • Use the resources these organizations make available and build relationships with colleagues at other institutions to keep up to date about advising best practices and staff development opportunities.
  • Participate in trainings and professional development.
  • Protect the confidentiality of student personal information and comply with Family Educational Rights and Privacy Act (FERPA).
  • All other duties as assigned.

Application Process

Apply directly at:

Institution Information

Illinois Central College, established in 1966, is a fully accredited comprehensive community college with a headcount annual enrollment of more than 11,000 students. In addition to academic courses and curricula designed to meet the lower division requirements of four-year colleges and universities, the College provides career-oriented programs as well as general education and community service courses.

Additional Information


Contact Information

Kennedy Banks


Required Qualifications

  • Master’s degree in higher education, student affairs, student personnel administration, higher education administration, counseling, or similar.
  • Five years of experience in academic advising/coaching, higher education administration, student retention, or related student affairs experience, or comparable combination of education and experience.
  • Three years of supervisory experience.
  • Knowledge of college student development theories and familiarity with intrusive, holistic student advising.
  • ​Ability to relate to students of diverse backgrounds and experiences and a commitment to student equity.
  • ​Knowledge of Microsoft applications and ability to use technology effectively in the execution of job duties.

Preferred Qualifications

  • Doctorate in education or other related field.
  • Seven years of experience in academic advising/coaching or other experience working directly with students.
  • Five years of supervisory experience.
  • Three years of community college experience.
  • Familiarity with change management.
  • Experience with PeopleSoft.