Job Positions


Categories: Rocky Mountain Region 10




Mesa Community College

Date Posted:

Jan 22 2021 11:02AM

Close Date:

Feb 7 2021

Position Description

The position coordinates, administers and implements student academic advisement programs by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution, and technical assistance. The position aligns with the requirements for the SENDAS grant at Mesa Community College that supports a cohort of Hispanic students pursuing a Science, Technology, Engineering, or Mathematics (STEM) related program. Multiple positions available.


45% -
Provides professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion. Provides 1:1 as well as group academic advising, on-boarding, retention, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress and satisfactory progress toward certificate/degree using PeopleSoft and other technology. Identifies academic options including extracurricular activities, study abroad program(s), research, and internships. Provides advice and consultation to student in selection of options best suited to student's goals, interests and skills. As the primary liaison, connects students with academic and personal resources including tutoring, counseling, and career services. Provides ongoing, proactive follow up to ensure student learning and progress outcomes are met. Monitors student academic progress through a variety of reporting tools.

25% -
Facilitates change management activities related to Guided Pathways and the case management approach to program advisement. Provides programmatic support of this model by being an institutional resource to improve and advance the advisement role for student success. Works collaboratively and collegially with academic units and student services throughout the colleges and across the district to facilitate comprehensive academic support. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and success. Coordinates with College and District partners to promote programs on campus and within the community. Develops and delivers training and professional development to faculty and staff on topics related to advising; Interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion. Works with faculty and counselors to develop and deliver student success courses. Supervises and provides work direction to undergraduate student workers as needed. Evaluates performance and provides feedback on occasion. Handles immediate or sensitive issues requiring confidentiality or quality assurance. Escalates matters requiring senior leadership intervention at a Director or Dean level.

15% -
Researches program opportunities, industry standards, trends, best practices and emerging technologies. Coordinates projects related to student learning, success, and retention. Implements program outreach and/or recruitment and retention. Prepares and presents at new student orientations and information sessions for current and prospective students. Outreach work to student organizations. Designs, develops, maintains and delivers program resource information, presentations, reports, correspondence, and promotional material.

15% -
Develops and assesses student learning outcomes. Conducts assessments. Analyzes and maintains program data to gauge student learning and success as well as program effectiveness. Coordinates, implements and evaluates processes and procedures. Makes recommendations for program improvements.

Application Process

For External Applicants– After you have applied for the position by submitting your resume and cover letter: Go back to and click on view job listings
Login into account
Click on My Job Applications
Click on Plus Sign in the My Cover Letter and Attachments section
Upload unofficial transcripts
If you are an Internal applicant who applied through HCM by submitting your resume and cover letter: Go to HCM>Navigator>Self Service>Careers
Employees are automatically signed in
Click on My Job Applications
Click on Plus Sign in the My Cover Letter and Attachments section
Upload unofficial transcripts
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

External applicant link:

Internal Candidate LInk:

Institution Information

Mesa Community College is one of ten colleges in the Maricopa County Community College District in the Phoenix, Arizona area. For more information visit :

Additional Information


Contact Information


Required Qualifications

Bachelor’s Degree from a regionally accredited institution in education, sociology, business administration or related field and two years of progressively responsible student services experience coordinating, administering, planning, or evaluating programs. No Equivalent combination of training and experience accepted.

Preferred Qualifications

1. Master's Degree in Counseling, Education, Academic Advising, Sociology, a liberal arts or sciences discipline, or related field
2. One (1) or more years of experience teaching or providing academic or career advising in a college or university setting
3. Experience using online student databases (i.e. SIS, PeopleSoft, Banner)
4. Experience using technology to support academic advising/career advising/student success/student learning
5. Experience working individually and in groups with students from diverse backgrounds and cultures
6. Experience applying academic or career advising approaches, theories, and competencies
7. Experience in working independently, prioritizing work-flow, solving problems and making decisions
8. Effective written communications skills (as evidenced by application materials), experience developing and delivering presentations