The School of Hospitality Management in the College of Health and Human Development is seeking a highly motivated, professional Academic Adviser. The successful candidate will have a proven track record of working effectively with students in a team environment. This individual will be responsible for providing academic advising to students enrolled in and exploring the major; interpreting curriculum to students and other stakeholders; guiding students in course selection, scheduling, and long-range planning; assisting in resolving academic problems; monitoring academic progress; making professional referrals; and maintaining confidentiality of student records. This is a full-time position with significant involvement during the summer months.
Competencies critical to success include:
Outstanding interpersonal verbal and written communications
Effective analytical, problem-solving and organizational skills
Accuracy and attention to detail
The ability to handle multiple tasks and meet deadlines
A thorough understanding of student confidentiality, and the use of sound judgment and professionalism
The Academic Adviser serves as a liaison among students, faculty, staff, campus, and University constituents. The ideal candidate for Academic Advisor will have familiarity with the following knowledge domains, an understanding of basic procedures and practices, and ability to quickly learn processes used by the university and school for advising services: Understand the structure of the undergraduate major, its electives, and the prerequisites for efficient progression to degree Be able to quickly understand the scope of hospitality management courses taught at Campuses within the Penn State system, and the appropriate course prerequisites and substitutions. Learn and be able to interpret university policies and procedures to students and faculty Be proficient with computerized data analytics for establishing advising appointments, monitoring student progress, and sending updates to students via Starfish (advising system) Schedule regular office hours for face to face advising; maintain timely records of student contacts and meeting outcomes Participate in College/Departmental recruitment activities including New Student Orientation (NSO), Accepted Student Programs (ASPs), Spend a Summer Day (SASD), and Majors Night Work with the HHD Advising Center to “onboard” student applicants, meet with accepted students, participate in prospective student visits, and promote CQI for HHD advising. Be willing to pilot new events for reaching prospective students and engaging alumni The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in?all of?its forms.?We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.
This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. The review of applications will begin immediately and continue until the position is filled. Please include a cover letter and resume.
Donna Quadri-Felitti firstname.lastname@example.org