The Academic Advisor provides professional academic support services to undergraduate students in the School of Communication. Advises and counsels new, continuing and non-degree students regarding their academic, professional and career goals. This position initiates a care management approach to students and provides guidance on issues that affect academic performance and monitors the academic progress of each assigned student. The Academic Advisor actively participates in on-campus activities related to the recruitment, conversion, and retention of new and continuing undergraduate students. This position works under general supervision.
The Academic Advisor reports directly to the Director of Undergraduate Student & Academic Affairs. This position requires a high level of interaction with the Assistant Dean, Senior Academic Advisor, other Academic Advisor, Academic Program Coordinator, Academic Program Assistants, as well as students, faculty and other campus and external constituencies including the Dean of Students, Registrar's Office, AU Central, International Student Services, Financial Aid, Student Accounts, New Student Programs, AU Abroad, Academic Support and Access Center, Counseling Center, Athletic Academic Support Service, the Dean for Undergraduate Education, Honors, and the Office of Enrollment. The advisor is expected to exercise professional judgment in all aspects of the position and has broad decision-making authority subject to review by the Director of Undergraduate Student & Academic Affairs.
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- Bachelor's degree
- 2-4 years of relevant experience
- Strong interpersonal, communication, problem solving and decision making skills.
- Works well with people from all different backgrounds.
- Excellent attention to detail with strong ability to prioritize and multi-task in a fast-paced, high pressure environment
- Demonstrated ability to serve as part of a team and develop productive working relationships with multiple constituencies (students, faculty, staff, alumni, parents)
- Familiarity with a university environment including an understanding of the organizational and governance structure of major colleges and universities
- Master's degree
- 3-5 years of relevant experience