Job Positions

Academic Advisor #315380

Categories: Rocky Mountain Region 10


Academic Advising


Phoenix College

Date Posted:

Aug 19 2021 12:50PM

Close Date:

Oct 19 2021

Position Description

Coordinates, administers, and implements student academic advising programs by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution, and technical assistance for student populations.


45% - Provides professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion; provides 1:1 as well as group academic advising, on-boarding, retention, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program; provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress and satisfactory progress toward certificate/degree using PeopleSoft and other technology; identifies academic options including extracurricular activities, study abroad program(s), research, and internships. provides advice and consultation to student in selection of options best suited to student's goals, interests and skills; as the primary liaison, connects students with academic and personal resources including tutoring, counseling, and career services; provides ongoing, proactive follow up to ensure student learning and progress outcomes are met. monitors student academic progress through a variety of reporting tools

25% - Facilitates change management activities related to Guided Pathways and the case management approach to program advisement; provides programmatic support of this model by being an institutional resource to improve and advance the advisement role for student success; works collaboratively and collegially with academic units and student services throughout the colleges and across the district to facilitate comprehensive academic support; acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and success; coordinates with College and District partners to promote programs on campus and within the community; develops and delivers training and professional development to faculty and staff on topics related to advising; interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion; works with faculty and counselors to develop and deliver student success courses. supervises and provides work direction to undergraduate student workers as needed; evaluates performance and provides feedback on occasion; handles immediate or sensitive issues requiring confidentiality or quality assurance; escalates matters requiring senior leadership intervention at a Director or Dean level

15% - Researches program opportunities, industry standards, trends, best practices and emerging technologies; coordinates projects related to student learning, success, and retention; implements program outreach and/or recruitment and retention; prepares and presents at new student orientations and information sessions for current and prospective students; outreach work to student organizations; designs, develops, maintains and delivers program resource information, presentations, reports, correspondence, and promotional material

10% - Develops and assesses student learning outcomes; conducts assessments; analyzes and maintains program data to gauge student learning and success as well as program effectiveness; coordinates, implements and evaluates processes and procedures; makes recommendations for program improvements

5% - Performs other related duties as assigned

Application Process Job ID#: 315380
OPEN UNTIL FILLED; first review of applications is on August 30, 2021
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Institution Information

Phoenix College (PC), the first public junior college in Arizona, welcomed its first students on September 13, 1920. In 1962, PC transitioned to a community college that is part of the Maricopa Community College District. Currently, PC serves an ethnically-diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students; PC proudly champions for social justice, equity, and access. The majority of our students are part-time, first-generation students seeking career technical education or university transfer. With over 150 degree and certificate programs, Phoenix College embraces a learning-centered approach to ensure quality teaching and learning. We strive to prepare our students to meet their unique goals — university transfer, career training and advancement, and lifelong learning. Join our community of educators to make a difference with us. Phoenix College continues to offer accessibility to students while maintaining a high-quality education. Notably, PC was recently named one of the top 150 Community Colleges eligible for the Community College Excellence Program. Join our top-tier faculty and staff as we continue to innovate and lead in higher education.

Additional Information

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No. 42 in Arizona’s Best Employers

Contact Information

Lori Brooks


Required Qualifications

Bachelor’s Degree in education, sociology, liberal arts or related fields in business administration, psychology, communication, counseling, or behavioral science and two (2) years of progressively responsible student services experience coordinating, administering, planning, or evaluating programs. OR Associate Degree in education, sociology, liberal arts or related fields in business administration, psychology, communication, counseling, or behavioral science and four (4) years of progressively responsible student services experience coordinating, administering, planning, or evaluating programs. OR High School diploma and six (6) years of student services or related experience

Preferred Qualifications

1. Master's Degree in Education, Academic Advising, Sociology, a liberal arts or sciences discipline, or related fields in business administration, psychology, communication, counseling, or behavioral science
2. One (1) or more years of experience teaching or providing academic or career advising in a college or university setting
3. Experience using online student databases (i.e. SIS, PeopleSoft, Banner)
4. Experience using technology to support academic advising/career advising/student success/student learning 5. Experience working with students from underrepresented/underserved backgrounds and cultures
6. Experience applying social justice, academic advising or career advising approaches, theories, and competencies to work with students and student groups.
7. Experience in working independently, prioritizing work-flow, solving problems and making decisions
8. Effective written communications skills (as evidenced by application materials), experience developing and delivering presentations