Job Positions

Academic Advisor / Success Coach

Categories: South Central Region 7


Academic Success and Retention


Northwest Missouri State University

Date Posted:

Oct 7 2021 4:08PM

Close Date:

Oct 21 2021

Position Description

This highly collaborative position is responsible for serving as an academic advisor for students as well as facilitating intensive and individualized data-based interventions and instructing university required courses which provide support and accountability for students. The Academic Advisor and Success Coach provides support to students, including assistance with preregistration, exploration of various majors, and provide connections to various resources/services on campus to aid student success and retention.


Serve as an academic advisor for students. Aid with course selection and student registration, connections to campus resources, introduction to profession-based experiences to support the select major. Provide personalized advisement including use of a student’s interests, strengths, and skills to foster connections. Demonstrate knowledge of various academic majors/disciplines and understanding of university policies. Utilize various technology platforms (Northwest Success 360, Mongoose, Northwest Online, CatPaws, DegreeWorks, and Banner) daily to view advisee information, record advisee interactions, and schedule appointments. Collaborate and coordinate with lead Academic Advisor and Success Coach and Associate Academic Success & Retention leadership to foster a supportive and informed cross-functional approach to advisement and student success. Effectively communicate with Department Chair/School Director, faculty members, and students in specified discipline. Initiate, develop, and maintain strong relationships with students and those participating in academic recovery or academic success coaching. Deliver curriculum for Northwest's Strategies for Academic Success course and Academic Success Coaching course. Collaborate with Chair/Director and faculty within assigned departments/schools to assist with prospective student visits, major visit days and freshmen onboarding during SOAR, Advantage and throughout the first and second year of enrollment. Coordinate with members of the Academic Advising and Success Coaching team and Academic Success & Retention leadership to provide intensive, individualized assistance to students on academic probation, including monitoring academic performance. Meet weekly on an individual basis with a caseload of students on academic probation or students electing to participate in the academic success coaching program, providing education regarding time management and organizational skills, study skills, and assistance with task analysis and to develop an individualized learning path. Serve as a trusted resource to students to ensure they understand the path to continued academic success or steps and process to return to academic good standing. Attend and participate in Academic Success & Retention unit meetings and collaborate with team members to meet unit goals. Perform administrative tasks and other duties as assigned, including introduction of institutional initiatives related to student academic success and retention.

Application Process

We will review applications for until 10/21/21.

Institution Information

With an enrollment of more than 7,200 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus as well as its Northwest-Kansas City location at the Northland Innovation Center and through Northwest Online. Founded in 1905, Northwest places a high emphasis on profession-based learning to help graduates get a jumpstart on their careers. Students have opportunities to build their résumés with experiences on campus in nearly every area of study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the R.T. Wright Farm, Mozingo Outdoor Education Recreation Area or Knacktive, a student-driven integrated digital marketing communications agency. The University is a national model for student success and career placement. In addition, 96 percent of Northwest bachelor’s degree earners and 99 percent of master’s degree earners secure employment or continue their education within six months of graduation, according to the most recent data. Zippia, a career website, names Northwest the best college in Missouri for getting a job. Furthermore, its vibrant and diverse learning community offers more than 150 student organizations, and textbooks and a laptop are included in tuition, which is among the lowest in the nation, saving students an estimated $7,200 over four years. Northwest also offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program. Designated the Missouri Arboretum, the Northwest campus was named one of the “50 Most Amazing University Botanical Gardens and Arboretums in the U.S.” For more information about Northwest and its performance, visit

Additional Information

Contact Information

Leslie Abarr-Cuenca
Interim Director of Academic Success and Retention


Required Qualifications

Education: Master’s degree OR Bachelor’s degree and completion of a Master’s degree within one year of hire.

Experience: 1-3 years related experience working with undergraduate students from diverse backgrounds or working in student services.

Skills: Excellent skills in communication (written, oral, and interpersonal with an emphasis in relating to student needs), collaboration, learning strategies, planning and time management, problem analysis and resolution.

Preferred Qualifications

Education: Master’s degree.

Experience: At least four years related experience, preferably in a university setting, working with undergraduate students from diverse backgrounds. Experience in academic advising, educational counseling or career counseling and classroom instruction.

Skills: Excellent skills in communication (written, oral, and interpersonal with an emphasis in relating to student needs), collaboration, learning strategies, planning and time management, problem analysis and resolution, and proficiency with technology.