Primary responsibilities of this position include counseling of undergraduate students in the College of Health and Human Sciences (CHHS), admitted students, and students in transition, with emphasis on exploring career paths and major programs. This position requires the application of theory (i.e. student development, career development, and counseling) to the practice of academic counseling, student career success, and retention programming. This position serves as serves as subject matter specialist on academic course content, degree requirements, and academic policies. Additional responsibilities include academic counseling on and off-campus to prospective students, new student orientation advising, and monitoring student success in their majors and/or graduate school eligibility. This position requires collaboration with faculty, staff, and administration both on and off-campus to maintain and enhance student support services. Work schedule will vary based on critical advising cycles and may include evenings, weekends, and off-campus assignments.
~Academic and Career Counseling Responsibilities
*Provide developmental advising and high touch interventions.
*Manage student case-load including regular reporting and monitoring of retention, persistence and graduation outcomes, academic outcomes and progress toward completion and achievement of customized pathway to completion.
*Serve as liaison for all prospective students and community college students; responsible for advising community college students interested in transferring to CHHS; and updating transfer guidelines and materials.
*Counsel undergraduate students experiencing academic difficulties and/or exploring changing curricular directions in selection of CHHS majors and career options.
*Complete baseline of NIU advisor training and commitment to continued professional development and training. *Develop and maintain customized pathways to graduation for all assigned advisees.
*Collaborate on the execution of re-enrollment efforts.
~Electronic Platform Responsibilities
*Develop thorough and ongoing understanding of tools such as the Outlook, Navigate, MyNIU/Peoplesoft, OnBase, or other similar tools utilized by the NIU advising community.
*Use electronic platform for scheduling, referrals and data analysis and maintain detailed notes from academic advising sessions for internal communication and to support academic monitoring. Maintain confidentiality and privacy as dictated by FERPA.
*Use these tools to conduct graduation checks for liaison program degree candidates. This includes assessing progress toward meeting university graduation requirements and communicating as necessary with individual students, academic departments and Registration & Records.
*Make data-driven decisions and utilize for marketing campaigns. This includes progress report campaigns targeted at students at risk. ~Orientation and Outreach Responsibilities
*Provide all initial advising to incoming students including the fall, spring, and summer new student orientation programs including transfer articulation for 4 year institutions and mediate with Department Chairs/faculty in CHHS and across campus.
*Represent the college and participation at various university and community functions.
~Liaison Role and Communication Responsibilities
*Serve as a liaison to one of the schools or programs in the college and participate in events and other activities specific to that school.
*Collaborate with faculty and school curriculum committees to inform curricular planning, assessment, and CHHS policy and procedures.
*Contribute to discussions on student trends, challenges, and opportunities within academic programs, themed learning communities, and the CHHS Advising Team and liaison areas.
*Prepare annual updates of academic advising materials for liaison areas based on updated curriculum (e.g. advising worksheets, 4-year degree paths, and transfer guides).
*Serve as a resource for faculty and staff in the college regarding university, college, school, and program procedures and requirements.
*Monitor students’ success into upper-level CHHS programs through transcript review process, assist with their scheduling needs, and maintain internal communication with CHHS Advising Team and campus offices as appropriate.
*Determine appropriate action on student appeals regarding various university and college policies including university withdrawals, work permits, concurrent enrollment, and senior standing issues based on critical discussions with students and the Advising Director as appropriate.
*Service as ex-officio member of liaison school curriculum committee as appropriate.
*Represent CHHS and liaison academic programs at various university and community functions.
*Other duties as assigned by the Director of Advising.
Apply online: https://employment.niu.edu/postings/47967
Must be able to sit or stand for long periods of time. Must be able to read and respond to student emails. Must be able to talk with students on the phone and in person.
Human Resource Assistant Manager
Human Resource Services
Northern Illinois University
DeKalb, IL 60115
1. Bachelor’s degree in a College of Health and Human Sciences discipline.
2. Five (5) years of professional work experience in either undergraduate academic advising or undergraduate counseling.
1. Master’s degree in higher education, student personnel administration, academic or career counseling
2. Two (2) years of previous academic advising or counseling experience in a university setting especially with freshmen and sophomore students; experience as a team player with academic staff and faculty; and working knowledge of various database and software packages to enter, track, and maintain student information.
3. Spanish fluency and experience with diverse populations.
4. Excellent organizational, administrative, oral, written, and interpersonal communication skills, and applied computer skills. Some travel and evening/weekend work.