Academic advisors work to provide exemplary service to students, offering support and direction, as they navigate their experience at Carey. Through academic planning and resource connection, academic advisors aim to facilitate student success, retention, and completion, with the ultimate goal of creating self-directed business leaders. This position requires the ability to occasionally work a flexible schedule and travel to other campuses as necessary. Will directly interact with the Academic Program Manager, Academic Program Directors and other faculty leads as well as other advisors in the Office of Education; Directors and managers of other Carey Business School units; current students to provide counsel regarding academic planning, curriculum requirements, personal goals, concentration or elective course selection, and connection to student resources.
Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to student resources. Conduct individual advising sessions via phone, virtually online, or in-person meetings. Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other Carey offices . Document student meetings and notes in student information database. Conduct introductory group advising sessions for newly admitted part-time students through Zoom. Help guide students to put together their own academic plan, taking into account their goals and tuition/financial aid needs. Advise students on registration, course selection, academic programs, and elective selection. Provide early interventions identifying and communicating with “at-risk” students identified by faculty or other student-facing departments. With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation. Provide a response within two business days to student e-mails and phone calls. Make available a small number of evening advising hours if necessary. Assist students with matching career goals and course offerings. Coach students through the grade appeal process, student grievance procedure, and similar processes and requests. Meet with academic probation students and reinstated suspension students to conduct a self-assessment and academic success plan. Communicate with students to promote Carey events, services, clubs, and organizations. Utilize degree audit as primary academic planning tool and encourage students to access tool for self-service. Utilize degree audit technology to conduct and approve graduation audits
Interested applicants should apply through the online job posting: https://jobs.jhu.edu/job/Baltimore-Academic-Advisor-MD-21202/700676200/
At Johns Hopkins Carey Business School, we shape business leaders who seize opportunity, inspire change, and create lasting value. Our full-time, part-time, and online MBA and MS degrees in Baltimore and Washington, D.C. are data driven, built to compete in the global marketplace. Our faculty are thought-leaders, trailblazing what’s next in the business world and in the classroom.
Special Knowledge, Skills, and Abilities:
Cultural competence; ability to work effectively and collaboratively in multi-cultural environment.
Work experience in an international setting, and with international students is preferred.
Strong verbal and written communication skills, including ability to draft and prepare original correspondence. Strong analytical skills
Ability to articulate and market business academic programs.
Ability to interact in a professional manner with faculty, students, staff and the public
Strong student service skills. Ability to manage competing priorities
Ability to work with a diverse student population.
Proficiency in microcomputer software applications and other student software tools.
Demonstrated ability to follow-up on issues and be team-oriented.
Proficiency with databases and spreadsheets
Proactive in terms of seeking information to keep current on changes in procedures, requirements, etc. and developing proposed solutions for challenges encountered.
Background or educational experience in counseling, social work, student affairs, or higher education strongly preferred.
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