Job Positions

Academic Advisor

Categories: Mid South Region 3


The Center for Student Success


Queens University of Charlotte

Date Posted:

Nov 9 2021 8:14PM

Close Date:

Jan 9 2022

Position Description

The Academic Advisor for undecided majors will serve all undecided traditional undergraduate students and provide supplemental advising to other undergraduate student populations at Queens. This is a full-time position reporting to the Director of Academic Advising and works with all members in the Center for Student Success. In addition to advising responsibilities, the Academic Advisor for undecided majors will contribute to the planning, implementation, and evaluation of a comprehensive plan for undergraduate advising grounded in best practices.


• Assumes primary academic advising responsibility for traditional undergraduate students enrolled as undecided.
• Provides supplemental academic advising to undergraduate students, such as major exploration, academic requirements, campus resources and institutional policies and procedures when needed.
• Develop advising materials and presentations to support individual and group student sessions, such as information sessions on exploring academic interests.
• Support at-risk advisees who receive academic early warnings and midterm warnings and creates and monitors a student success plan with advisees on academic probation.
• Serve as a resource for faculty advisors and traditional undergraduate students.
• Participate in the presentation and ongoing development and evaluation of new student and transfer student orientations.
• Collaborate with Myrta Pulliam Center for International Education in advising incoming international exchange students and incoming degree seeking international students.
• Work closely with the professional academic advisors and other members of the Center for Student Success. • Stay apprised of changing institutional policies and procedures including admissions requirements, new programs, course changes, deadlines, costs, updates in college-wide initiatives, and transfer requirements.
• Appropriately handle, track and store sensitive & confidential materials according to established guidelines by understanding the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.
• Engage in professional development activities, such as activity in professional organizations, department and university activities and workshops.

Nonessential Duties include:
• Performs other duties and responsibilities to meet the needs of the University as assigned by Director of Academic Advising.

Application Process

Qualified candidates should submit the documentation listed below via email to in (.doc) or (.pdf) format. Incomplete applications will not be considered.
Include the following:
1. A cover letter addressing the position qualifications and experience
2. Current résumé or CV
3. Salary requirements
4. Contact information for three professional references.
Be sure to include “AAU-CSS” and YOUR NAME in your email Subject Line. (Example: AAU-CSS Shawn Mullin) Applications received by November 30, 2021, will receive first consideration. Queens will continue to accept applications until the position is filled.

Institution Information

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors. Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger. Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges. By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Additional Information

Physical Requirements (with or without reasonable accommodation)
 Visual Abilities: Read reports, create presentations, and use a computer system.
 Hearing: Hear well enough to communicate with co-workers, vendors, and students.
 Dexterity, Grasping, Feeling: Write, type, and use the telephone, copier, and computer systems.
Mobility: Open files and operate office machines; move between departments and attend meetings across campus.
Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions

Contact Information


Required Qualifications

• Master's degree or equivalent combination of education and experience.
• Minimum of one to two years of experience in academic advising in a university setting is preferred.
• Dedicated to supporting student development while effectively prioritizing multiple demands and follow-up with students.
• Strong interpersonal skills, including the ability to establish rapport with a diverse population of students, faculty and staff.
• Must be able to work in a fast-paced environment with excellent attention to detail and the ability to quickly learn and communicate new information.
• Excellent verbal and written communication skills.
• Ability to work independently and as a member of a team.
• Computer proficiency, particularly in MS Word, Outlook, PowerPoint, Excel.

Preferred Qualifications

Experience with Jenzabar software preferable.