Job Positions

Academic Advisor

Categories: Mid South Region 3


Office of Retention and Student Success


West Virginia State University

Date Posted:

Jun 14 2022 11:37AM

Close Date:

Aug 31 2022

Position Description

The newly created Center for Advising Excellence will have responsibility for a number of University-wide programs. The primary focus will be on undergraduates to include advising of incoming freshmen, supplemental advising to students in difficulty and returning students, academic monitoring, outreach to and academic support for populations such as students of color and first-generation students, as well as collaboration with the Faculty Center for Teaching Excellence to provide training to faculty advisors. The Academic Advisor provides support and education to elevate students' learning experience at West Virginia State University. The Academic Advisor fosters student success by building positive and professional student relationships and implementing proactive strategies that help students fulfill their educational goals. The Academic Advisor will develop content expertise in the College of Natural Sciences and Mathematics, College of Arts and Humanities, College of Business and Social Sciences, and College of Professional Studies academic programs and help students select courses and engage in opportunities consistent with their developing goals and interests. Advisors will follow an appreciative advising model of advising and a case-management approach to leverage knowledge of student needs and on-campus resources to support advisees. Advisors will also assist in the creation and implementation of cross-campus initiatives to support student retention and persistence. As part of a new office on campus dedicated to supporting students, advisors will have the exciting opportunity to contribute creatively to the office's vision and develop innovative student programming in collaboration with cross-campus partners. This position is employed by the West Virginia State University Research and Development Corporation.


Essential Functions: Provide general academic advising and referrals for new, transfer, and continuing students, employing developmentally and culturally appropriate frameworks and methods
1. Assist students in assessing academic skills and interpreting student placement testing and provide referrals to university resources
2. Advocate for, and provide advising tailored to specific student populations to assist with their transition to the institution
3. Advises students on academic and career issues: identifies the educational and career options appropriate for each student and assists with the analysis of each option. Sets up an action plan for student to explore alternative careers and related majors
4. Monitors academic progress of students; determines eligibility and satisfactory progress towards degree; identifies current and potential needs or problem areas; refers student to appropriate campus resources for assistance
5. Serves as primary liaison by connecting students with academic and personal resources including but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services.
6. Utilize theories of student development and the Appreciative Advising model in student interactions
7. Conduct timely outreach to at-risk students and help them create action plans for improvement to include assisting students with problem-solving and decision-making processes
8. Engage, each semester, with all assigned students via appointments, email, text, Zoom, and phone calls; especially for those who may be identified as being the most at risk
9. Work in a variety of locations across campus, including offices, classrooms, and residence halls
10. Maintain confidentiality of student information and records; knowledge of FERPA and other applicable laws and regulations
11. Exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities
12. Facilitate at least one section of the First-Year Experience course curriculum each semester.

Application Process

To Apply: Preferred Method: Information accepted as emailed in a Microsoft Word or PDF format to Qualified candidates may submit a cover letter, resumé, unofficial transcript and contact information for three professional references (name, title, address, phone number, and email address). Hard copy applications may be sent to: ATTN: Search Committee for Academic Advisor West Virginia State University Research and Development Corporation PO Box 1000 201 ACEOP Admin. Bldg. Institute, WV 25112

Institution Information

MISSION West Virginia State University is a diverse, 1890 land-grant institution that advances knowledge through access and opportunity, innovative teaching and learning, interdisciplinary research, and impactful service. Our learners are equipped to meet the economic and social needs of the state, region, and nation, and contribute solutions to complex global challenges. VISION West Virginia State University is a premier, land-grant institution where an entrepreneurial spirit inspires innovative teaching and learning, transformative research, and relevant community engagement that empowers learners to live a life of impact. AAP/EEO Statement West Virginia State University is an equal opportunity affirmative action institution. No person shall be denied admission to educational program, activities or employment on the basis of any legally protected

Additional Information

This position will remain open until filled. However, priority consideration will be give to applicants that apply before June 30th 2022.

Contact Information for application submissions Questions: Contact Lindsey Good, Director of Retention and Student Success at



Required Qualifications


Required Education and Experience:
1. Bachelor's degree required
2. Minimum of 2-3 years of previous experience working as an academic advisor or academic coach in a post-secondary institution
3. Experience with interpreting complex student data (transcripts, degree audits, assessment scores) and using in an academic advising context
4. Demonstrated ability to work with underrepresented students and help them to overcome barriers to success
5. Ability to articulate components of effective academic advising practices
6. Previous experience creating content for workshops designed to promote the educational and personal growth of undergraduate and graduate students.


Competencies: Knowledge of college student development theory, academic advising, coaching, and orientation
1. Ability to multi-task and provide exemplary customer service along with a professional demeanor and a positive attitude
2. Communicate effectively both formally and informally; relate to others at various levels of the organization; sensitive to others’ perspectives; and utilize diplomacy and tact to diffuse high-tension situations
3. Well-developed problem solving skills with basic ability to identify and mitigate complex problem(s) and use the full array of organizational resources appropriately
4. Demonstrated experience with retention management software products
5. Proven analytical and problem solving abilities
6. Team-oriented and skilled in working within a collaborative environment
7. Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines

Preferred Qualifications

Preferred Education and Experience:
1. Master’s degree preferred
2. Minimum of 4-5 years of previous experience working as an academic advisor or academic coach in a post-secondary institution
3. Demonstrated experience and knowledge using and/or interpreting ISRS systems, degree audits, student success management platforms (EAB’s Navigate, Starfish, etc.), Microsoft Office Suite and shared cloud spaces (OneDrive or Google Drive)