Job Positions

Academic Guide, Academic Resource Center, #163611

Categories: Mid South Region 3


Office of Undergraduate Education


Duke University

Date Posted:

Nov 15 2021 12:07PM

Close Date:

Nov 18 2021

Position Description

This position is responsible for enhancing undergraduate education at Duke by developing innovative programming for the soon to be formed residential neighborhoods. This position provides leadership in the creation of evidence-based, holistic approaches that support students’ academic and emotional well-being and build resilience. In collaboration with the neighborhood team and faculty affiliate, the Academic Guide designs and implements enriching services that cultivate academic excellence, stimulate intellectual curiosity, encourage emotional health, and foster life-long learning. The Academic Guide Program sits within the Office of Undergraduate Education at Duke University and is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic and organizational excellence. Candidates who can contribute to that goal, and who meet the qualifications for this position, are encouraged to apply and to identify their strengths in this area.


The Academic Guide meets individually with students to provide customized support in self- regulation, academic skills, resilience, and personal well-being.

• Assess students’ needs through triage support and make recommendations/referrals to ARC learning consultants or other campus offices or services as appropriate.
• Coach students to develop an academic success plan, and identify specific strategies towards developing competencies to enhance their learning and develop themselves holistically.
• Through academic coaching and time-management consulting, work with students to develop strong self-management skills.
• Support students in making behavioral changes that nurture long-term positive emotional well-being.
• Assist students with general advising including academic pathway options, course selection, connection to others in the advising network, and integration of curricular, co-curricular, and experiential opportunities. The Academic Guide uses data to inform the development, implementation, and evaluation of student excellence programs in the assigned neighborhood.

• Work closely with neighborhood team, faculty affiliate, and learning consultants to create and implement novel academic programs and to enhance existing programs such as peer tutoring and study groups.
• Develop, monitor, and analyze all facets of assigned budget and marketing/outreach materials for guide activities.
• Identify and/or develop electronic, media, and instructional technology resources to supplement students’ classroom learning (for example, videos, videoconferencing, podcasts and content delivered through the Duke Mobile smartphone app). Train students and staff on effective use of these new resources.
• In collaboration with the Research Scientist, faculty affiliate, neighborhood team, Senior Academic Guide, and AVP for Student Success, establish program outcomes and conduct program assessment and evaluation to measure these outcomes and implementing iterative program enhancements.

The Academic Guide will 30%
• Support other programmatic living-learning activities as necessary, including curriculum development, providing training or workshops, or teaching course sessions.
• Be highly trained in academic support, academic advising, and motivational interviewing in order to integrate the academic, resilience, and personal well-being tools students need to make behavioral changes for success.
• Recruit, hire, and train students in assigned neighborhood peer-educator programs.
• Supervise the activities of assigned peer educators in delivery of neighborhood programs.
• Represent the Program throughout the University.
• Attend and present at regional and national conferences, serve in relevant professional organizations and national boards, and participate in external and internal grants.

Other 10%
• Serve on committees to advance the work of the program and OUE.
• Participate in broader outreach and marketing efforts.
• Assist with program assessment and evaluation.
• Participate in staff meetings and other related meetings as needed.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Application Process

Apply here:

Institution Information

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Additional Information

At least 2 years of experience providing academic support, advising, teaching or related engagement with students in a higher education setting. Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Contact Information

Sonya Jones,


Required Qualifications

Master’s degree is required. Must maintain a flexible schedule to be accessible to students in the residence halls outside regular business hours. Diversity, Equity and Inclusion are core values of the Office of Undergraduate Education. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants with a demonstrated commitment to issues of diversity in higher education are particularly encouraged to apply.

Preferred Qualifications

• A Ph.D. is strongly preferred.
• At least 2 years of experience providing academic support, advising, teaching or related engagement with students in a higher education setting.
• Fluency with desktop applications such as the Microsoft Office Suite and familiarity with data management systems.
• An understanding of student cognitive, social, and emotional development and learning strategies at the post-secondary level.
• Facility with digital outreach including social media and website maintenance.
• Strong oral, written, and intercultural communication skills.
• Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes.
• Experience working directly with and elevating the ideas of people from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to serve as an advocate for individuals of all backgrounds.
Please note that OUE is following an anti-racist and equitable hiring process, and therefore will not be advantaging candidates by fielding questions related to the nature of the position from applicants. All information relevant to the position is included in the job description.