Job Positions

Academic Success Advisor: Tempe

Categories: Rocky Mountain Region 10


College of Integrative Sciences and Arts


Arizona State University

Date Posted:

May 24 2022 10:54AM

Close Date:

Jun 2 2022

Position Description

The College of Integrative Sciences and Arts is actively seeking 3 full time Academic Success Advisors to provide academic advising for undergraduate Tempe and Online students. The Academic Success Advisor acts as a key contributor to promoting and supporting student retention and graduation university-wide, supports and advises students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies. $43,000 salary per year.


Serve as a professional academic advisor for the College of Integrative Sciences and Arts (CISA), advising undergraduate students pursuing degrees in Interdisciplinary Studies, Organizational Leadership (Project Management), and Organizational Studies. Advise students on university general studies, degree requirements, academic policies and procedures. Update student records in DARS and PeopleSoft to reflect student progress. Answer student inquiries via Salesforce. Assist students in setting academic and career goals and provide appropriate referrals to ASU resources for academic success. Frequently collaborate with university partners to ensure students have accurate information regarding degree requirements. Meet with students in person, via phone, e-mail, Zoom, classroom visits, and orientation programs. Present to students, families and the larger ASU community on transitional advising and the degree programs supported. Responsibilities may require some evening hours and occasional weekend assignments.

Application Process

Application deadline is 3:00PM Arizona time on the date indicated. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. ASU does not pay for travel expenses associated with interviews, unless otherwise indicated. Only electronic applications are accepted for this position.

Institution Information

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Additional Information

What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

Contact Information

Trudi VanderPloeg, Assistant Director – Academic Services for CISA:


Required Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Preferred Qualifications

Evidence of a Master’s Degree in a related field
Experience working with general curricular elements and structures (e.g., courses, units, prerequisites, majors and minors, academic policies).
Experience assessing college transcripts/previous coursework and helping students understand attainable academic pathways and career possibilities.
Experience evaluating student/client needs and referring to relevant internal and external support resources Experience in using analytical problem-solving skills to identify and research individual needs, including development of strategies to successfully meet those needs. Experience working with culturally diverse communities and recognizing issues faced by underrepresented populations
Working knowledge of special population advising (i.e., international students, first-year, transfer, etc.) in an educational setting at an institution of higher learning
Experience navigating difficult conversations using compassionate listening, de-escalation techniques, and collaborative resolution development
Experience conducting group and public presentations
Experience working with confidential information in compliance with policies and laws regarding privacy of information (e.g. FERPA)
Experience in using effective writing, editing, and proofreading skills to compose high-level correspondence; ability to prepare concise summaries and effectively communicate nuanced options and outcomes.