Job Positions

Academic + Transfer Counselor

Categories: Northeast Region 1


Academic + Transfer Advising


Massachusetts Bay Community College

Date Posted:

Mar 26 2021 8:33AM

Close Date:

Apr 2 2021

Position Description

The ideal candidate will join a vibrant and inclusive educational community, and have a desire and ability to work with a diverse population. MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities and to contribute to region’s economic development. Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community. Located in Greater Boston, MassBay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts. The ideal candidate will join a vibrant and inclusive educational community, and have a desire and ability to work with a diverse population. Advise and counsel students to develop academic plans of study, to select curriculum, and course sequencing according to College and department policies. Design and offer advising and transfer services. Perform administrative tasks and participate in programs associated with department activities. Be a resource to the college community in regard to advising services.


Academic Advising:
Provide students assistance with planning to meet educational goals through advising, technology, career services, retention and transfer services;
Provide students with the foundation to become increasingly capable of making informed academic, transfer, and career decisions;
Develop educational plans and monitor progress for various student groups and individual caseload of advisees;
Advise a cohort of underserved students who are part of student success initiatives;
Maintain knowledge of the curricula for MassBay degrees, certificate, courses and relevant transfer;
Maintain knowledge and currency with MassBay policies and procedures for admissions, enrollment, and completion of a program of study;
Evaluate and interpret placement test scores and transfer credit;
Assist students in planning appropriate courses for the student’s academic program;
Assist students with adding and / or withdrawing from courses;
Assist students in obtaining developmental / tutorial assistance;
Provide walk-in students assistance with academic planning during peak enrollment periods and throughout the academic year and summer terms;

Commitment to Equity:
Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
Engage in departmental systems and policy review with a critical lens toward equity, accessibility, inclusion, and universal design;
Serve as a liaison to the Office of Diversity for the advising team, including participation in meetings led by the Chief Diversity Officer on issues related to underserved student success;
Refine and deliver an advising practice that is culturally responsive and reflective of inclusive perspectives; Engage in conversations with colleagues and students and offer best practices within the Academic Advising profession as it relates to equity and inclusion;
Inter-Office Collaboration: Work closely with staff from the Academic Achievement Center, IT, Financial Aid, Enrollment Center, Admissions, Student Engagement, and Student Development, as well as faculty and Academic Deans, and assist students in navigating and utilizing appropriate resources at the college;
Represent the department or the division for campus, college and community activities;

Orientation + New Student Assistance:
Participate in new student orientation (SOAR) activities and provide comprehensive advising to first-year students Assess skills, interests, and aptitude;
identify realistic career goals and identify appropriate major of study;
Provide students with information about educational options, admission to selective programs, major and course selection, graduation requirements, transfer to baccalaureate degree programs, and college policies and procedures;

Departmental Support:
Assist in reviewing and developing College and departmental policy and effects on student success;
Perform degree audits, course substitutions, and waivers;
Utilize PeopleSoft programs to review student records;
Utilize StudentTrac database by recording accurate notes and documents to student files;
Assist in the development of advising workshops for faculty and staff;
Participate in staff meetings;
Advise the Director regarding student / program issues;
Perform other related responsibilities as assigned, ie, front desk coverage, answering phones, and scheduling appointments;
Advise the Director regarding student / program issues;
Perform other related responsibilities as assigned, in accordance with the collective bargaining agreement; Requires some evening and weekend hours during peak enrollment periods
Other duties as assigned;

Application Process

Application, 1st + 2nd round interviews

Institution Information

5000+ student community college outside of Boston, MA

Additional Information

With so many colleges + universities in a small geographic area, the transfer work here is exciting! Our 4-year transfer partners are so dedicated to community college success. We have some incredible leadership at the college who stand firmly behind transfer priorities. The institutional leadership is also profoundly committed to equity and anti-racism. We would really love to welcome someone to this role who shares those same values! So, if you're searching for work that matters, dedicated colleagues, and an institution that cares - look no further. Massbay is quite a special place.

Contact Information

Sean Fortney -


Required Qualifications

Master’s Degree in Education, Counseling, or closely related field;
3 years of experience and/or training involving college academic advisement, admissions, career development, or an equivalent combination of education, training and experience;
Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
Experience working in a diverse environment;
Demonstrated ability to work with underserved students;

Preferred Qualifications

Demonstrated ability to work effectively with English language learners, adult learners, and students who need support to enroll in college-level coursework. Bi-lingual in Spanish, Portuguese, and/or Haitian-Creole;