The Undergraduate Programs Office at the University of Connecticut, School of Engineering seeks applications for a full-time Advising Center Program Assistant (Student Services Program Assistant 2) at the Storrs campus. Reporting to the Director of Advising, the successful candidate will be highly independent, team oriented, and possess strong problem-solving skills. This position will be responsible for a wide range of activities in support of the academic advising staff and the programming necessary to ensure the academic success of the engineering undergraduate student population. Additionally, this position will be highly collaborative with the undergraduate leadership and the faculty advisors in the seven Engineering Departments. The Engineering Advising Center reaches over 4,000 prospective and current students across all campuses every semester. The team of nine academic advisors provide mandatory advising to first- and second-year engineering students, assisting them in registering for their foundational coursework, determining a preliminary plan of study, understanding and interpreting academic policies, and navigating the nuances of their transition to the college experience. Academic advising and the timely monitoring of degree progress is critical for the School of Engineering’s ABET accreditation. The Advising Center Program Assistant will be student-facing and will communicate with current students, prospective students and families, faculty advisors, administrators, student advising & support centers, and other campus partners to ensure the Advising Program provides a high level of student support and success.
• Coordinates Engineering Advising Center logistics and provides administrative support for academic advisors, undergraduate students, and other faculty and staff collaborators.
• Assists with triaging advising student traffic and other advising-related inquiries by connecting students, families, and other campus partners to appropriate advising resources, policies, or procedures, making referrals as appropriate.
• Assists the Director of Advising with data collection, analysis, program evaluation, and program coordination as related to program accreditation, especially for ABET accreditation and CAS standards of Higher Education for an Academic Advising Program.
• Coordinates large Program activities like mandatory advising, Orientation, Engineering Tutoring, Engineering Peer Mentor Program, Supplementary Scholastic Standards, group advising, preliminary plans of study, pre-requisite checks, and more.
• Responsible for processing and maintaining necessary advising paperwork, student records, and files required to support events and programs.
• Works closely with faculty/departments specific to their advising programming. Liaises with departments to ensure quality advising and program development.
• Advises and assists assigned Engineering Advising Center committees in developing, planning, budgeting, scheduling, and marketing programs.
• Using data from various sources, coordinates targeted communications to certain populations of undergraduate students.
• Compiles and maintains collection of resource materials and program information, including student and School communications in a variety of formats.
• Performs office management duties in processing administrative and financial paperwork.
• Manages regular communications from Engineering Advising to undergraduate students and other stakeholders. • Designs, schedules, and produces informational and promotional materials across a variety of formats including presentations, workshops, social media posts, brochures, posters, flyers, and website content about Advising, Engineering, and other campus resources.
• Leads student employees, including engineering tutors and peer mentors, as assigned.
• Performs related work as required.
Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #495107 and upload a resume, cover letter (no longer than one page) outlining a) the most difficult problem you solved in the past year and b) your interest working in an advising office, and contact information for three (3) professional references. Please submit application materials as a pdf. Incomplete applications will not be considered. Please do not include supplemental application materials.
The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.
Whitney Losapio (email@example.com)
• Bachelor's degree from an accredited institution;
• 2-3 years of related experience;
• At least one year experience in a directly student-facing position;
• Highly proficient in Microsoft Excel;
• Excellent written and verbal communication skills and ability to relate well to students, families, faculty, and other campus partners;
• Ability and knowledge to support STEM undergraduate students, with an appreciation for the rigor of their academic experience.
• Masters degree in education, counseling, assessment, management, or related field; or Bachelor of Science in Engineering;
• Knowledge of the college student experience, including college student development theory;
• Experience with program assessment, including qualitative and quantitative methods;
• Experience in the interpretation of policies, regulations, and procedures;
• Excellent organizational skills, especially prioritizing tasks;
• Skilled problem-solver;
• Highly creative;
• Knowledge of online student records software, such as PeopleSoft;
• Proficiency in Microsoft Office Suite, social media platforms, messenger services, web conferencing, website design, and other software and tools for interfacing with students and colleagues in a digital world.