The College of Health and Human Services (CHHS) is an interdisciplinary and integrated academic unit that includes three professional schools: the School of Nursing, the School of Social Work, and the School of Health and Applied Human Sciences. The CHHS has a permanent operating budget of approximately $22M, over 200 permanent employees, and over 4,600 students. The Student Success Center (SSC) in CHHS works to develop and provide programs and services for students, staff, and faculty that foster excellence in the student experience and position students for success as they continue in their chosen career paths. The Center houses caring individuals who are passionate about and dedicated to helping students identify and achieve their educational and career goals.
The Student Success Center works collaboratively with other units across campus (e.g., the Career Center, University College, etc.) to:
1. Provide academic advising
2. Support program recruitment and admissions
3. Provide major, career, and graduate school guidance
4. Perform student assessment, monitoring, and reporting
5. Develop other services and programs that will foster student and alumni success.
The Student Success Center acts as an “accelerator network” and supports campus wide and college services and programs, and thus Student Success Professionals must possess the skill-sets, ability and flexibility to be successful in a changing, fast-paced academic environment.
Reporting to the Assistant Dean for Student Success, the Assistant Director serves as the primary leader for academic advising efforts and academic advisor development throughout the Student Success Center. Through management of a team of professional advisors and by providing support to faculty advisors throughout the College, the Assistant Director will work in collaboration with the Student Success Coordinator and the Assistant Dean for Student Success to ensure that students receive high quality academic advising that leads to student success. Moreover, the Assistant Director collaborates with the Assistant Dean for Student Success and the Student Success Coordinator to ensure that the comprehensive programming, academic success initiatives and interprofessional activities throughout the Center are well executed and supported in alignment with the CHHS and SSC strategic plan.
https://jobs.uncw.edu/postings/19684 Required Documents Resume Cover Letter List of 3 Professional References
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering. The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969.
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
1. Hold a master’s degree in higher education or related area OR hold a master’s degree with at least 3 years of related work experience within a university or college setting.
2. Have a minimum of 5 years of related work experience in a university/college setting with 3 years of supervision experience of full-time employees within a university setting of student/academic affairs.
3. Have previous supervision experience in a college environment.
4. Possess strong communication, interpersonal, and organizational skills as well as demonstrated professionalism in effective judgment and professional integrity.
5. Manage time effectively in a busy environment.
6. Demonstrate a commitment to and execution of customer service.
7. Have experience with and a passion for working with and advising students from diverse backgrounds in both face-to-face and online environments.
8. Have the ability to utilize and learn various advising and software applications, learning platforms, Microsoft Office Suite, and technology-based advising delivery systems.
9. Demonstrate the ability to apply current best practices in student development theory when developing/modifying policies and practices.
10. Be knowledgeable of best practices and theoretical foundations in the field of adult learning, student development, supplemental instruction, advising, and student services, as well as, all relevant federal, state, and local laws, university regulations, and programs/policies required for compliance.
Preference will be given to applicants who have:
1. Demonstrated experience of effectively working in a matrix organization
2. Experience working with students in health and human services
3. Proven ability to lead and drive change
4. Possess a proven track record for effective advising, coaching and communication skills within a diverse student population
5. Demonstrated experiences of supervising a large team in a collegiate environment
6. Proven abilities to prioritize and handle multiple deadlines and projects in the midst of changing priorities
7. Demonstrated ability to build effective teams to meet necessary outcomes
8. The ability to demonstrate successful outcomes through measures such as academic progress, persistence, retention, and completion
9. Possess strong data management and analytical skills