Job Positions

Assistant Director for Outreach and Programming

Categories: Mid South Region 3


Academic Advising and Planning Center


College of Charleston

Date Posted:

Apr 18 2021 9:36AM

Close Date:

May 19 2021

Position Description

The Assistant Director for Outreach and Programming in the Academic Advising & Planning Center maintains an advising caseload of undergraduate students to assist them with all aspects of academic planning by promoting and encouraging self-authorship and resource utilization in support of academic success, as well as the timely and informed pursuit of an academic major, supervising professional academic advisors and overseeing a correlative area of departmental responsibility as outlined in the job duties.


1) Collaborates in strategic planning, development of departmental objectives, policies and procedures; and implementation of academic advising programs and assessment initiatives. Recommends changes or improvements to the current policies and procedures for the Department.
2) Provides accurate and timely in person or virtual academic advising to approximately 200-250 first-year students, transfer students, and undecided students, including special populations (e.g., academically at-risk students, provisional students, students with physical and/or learning disabilities, students on academic warning or probation, regular or conditionally readmitted students, and Summer First Students). Works with students to explore their interests, discuss course options, consider majors, plan for the future, and address any academic concerns. Explains degree requirements (including the general education curriculum) and teaches related technology, institutional policies and procedures, student support services, and opportunities for co-curricular activities. Refers advisees to other campus resources as appropriate. Documents advising sessions and maintains academic records in compliance with College of Charleston policies and procedures and FERPA regulations. Participates in New Student Orientation and delivers individual and small group workshops using technology-driven planning tools and resources.
3) Supervises and evaluates three or more professional academic advisors, providing ongoing support and developmental feedback through individual or small group team meetings. Provides supervisory assistance to the Director for the Academic Advising & Planning Center staff at large, including participation in but not limited to personnel matters. Manages and resolves sensitive or complex issues as they arise in the Center, as necessary.
4) Manage all aspects of the departmental programmatic efforts including but not limited to the Majors and Minors Fair and the departments’ participation in New Student Orientation including facilitating staff discussion about changes or updates to orientation processes and recommend changes to the Director. Coordinates with New Student Programs, Admissions and the Registrar’s office to plan and execute virtual and in-person orientation session throughout the summer and troubleshoot problems that arise throughout the process. Consider orientation practices for new student populations (i.e. Bridge/online only/Military) and research best practices. Works with OAKS committee in development and implementation of Orientation pre-learning module. Implement approved changes with staff support. Oversee updates AAPC materials for programs as necessary (REP, PPT, Syllabus, info on Website). Plan and coordinate advising Orientation Boot Camp. Assess departmental effectiveness during Orientation and recommend changes. Coordinate department’s School Supply Closet.
5) Represents the AAPC in various venues including Admissions events (i.e. Maroon Mondays, Accepted Student Weekend) and coordinates the department’s participation, and serve as a liaison to schools, departments and programs to facilitate communication and marketing of key information and strengthen AAPC’s visibility on campus.
6) Attend and participate in on and off campus, regional and national professional development opportunities as it relates to area of responsibility. Serve as search committee member inside and outside the department, serving as Chair as needed.

Application Process

Applicants must submit an Advising Philosophy, as well as a Leadership Philosophy as attachments. *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online

Institution Information

Located in the heart of historic Charleston, South Carolina, the College of Charleston is a nationally recognized public liberal arts and sciences university. Founded in 1770, the College is among the nation’s top universities for quality education, student life and affordability. Its beautiful and historic campus, combined with contemporary facilities, cutting-edge programs and accessible faculty attracts students from across the U.S. and around the world. Over 10,000 undergraduates and approximately 1,000 graduate students at the College enjoy a small-college feel blended with the advantages and diversity of a mid-sized, urban university. They work closely with a committed faculty, made up of more than 500 distinguished teacher-scholars. And the city of Charleston – world-renowned for its history, architecture, culture and coastal environment – serves as a living and learning laboratory for experiences in business, science, technology, teaching, the humanities, languages and the arts.

Additional Information

May be required to work outside the College’s normal operating hours (8:30am-5:00pm, Monday through Friday), during New Student Orientation and other special events. Evening advising hours may be expected. Ability to deliver virtual advising services via Zoom expected.

Contact Information

Karen Hauschild 843-953-5981


Required Qualifications


Bachelor’s degree required in liberal arts discipline, counseling, or related field. Two years of professional workplace experience in higher education, preferably in academic advising, Master’s degree, programming experience and progressive levels of workplace responsibility preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Preferred Qualifications

Must be able to demonstrate an understanding of student development at a liberal arts & sciences college. Strong communication, interpersonal, and organizational skills are required. Familiarity of widely-used software is required; experience using Banner and DegreeWorks is preferred. Must be well versed in the basic principles and theories of college student development and higher education administration at undergraduate liberal arts and sciences institutions. Knowledge of FERPA regulations required. Excellent communication, attention to detail, and interpersonal skills are required. Must have an ability to establish and maintain effective relationships with administrators, faculty, staff, students, and parents. Must have strong background in program development and implementation. Must be able to exhibit initiative and have tolerance for ambiguity. Must have an ability to establish and maintain effective relationships with administrators, faculty, staff, students, and parents. Working knowledge and experience offering virtual services through online platform (i.e. Zoom) is required.