Job Positions

Associate Director, Academic Success Center

Categories: Not Region Specific

Department:

Retention Services

Institution:

California State University, Stanislaus

Date Posted:

May 20 2022 3:38PM

Close Date:

2022-07-19
 

Position Description

Associate Director, Academic Success Center
Job no: 513264
Department: Retention Services
Work type: Management (MPP)
Location: Stanislaus - Turlock Categories: MPP, At-Will, Full Time, Student Services

Position Summary
Full-time position under the Management Personnel Plan (MPP) available on or after July 11, 2022 in the Academic Success Center under the Student Affairs division. The Associate Director provides advice and assistance to the Director of the Academic Success Center in the areas of strategic planning, budgeting, policy formulation and analysis, grant writing, and employee relations in the areas of EOP, Promise Scholars, College Possible, Warriors on the Way and initiatives involving first-generation student success. The incumbent is responsible for supervising the day-to-day operations of the programs that form part of the Associate Director's portfolio ensuring effective and robust services to support the programs' prospective and admitted first-generation, low-income and educationally disadvantaged students through graduation. Said operations should integrate and work collaboratively with the areas within the Academic Success Center and across the Turlock and Stockton Campus. The Associate Director provides direct supervision to the EOP and Promise Scholars staff of advisors, peer mentors, student assistants and volunteers, setting priorities and leading the program through fall and spring admissions cycles. Oversees staff, peer mentors and College Possible Success Coaches supporting Warriors on the Way and other assigned student groups. Work with staff to develop and coordinate programming to support the holistic success of students, assessing program outcomes and identifying areas of strength and improvement. 

Job Duties
Duties include but are not limited to:
• Provide advice and assistance to Director regarding short and long-term planning, budgeting, and policy formation and analysis within a coordinated team to meet program goals with fidelity. • Develop and implement an assessment plan to support decision-making. Prepare ad hoc and annual reports.
• Responsible for recognizing specific program needs, and maintain cooperative relationships with offices, including but not limited to Admissions and Outreach, Enrollment Services, Financial Aid, General Advising, NSO and Learning Commons.
• Respond to and resolve special requests by campus departments, faculty and administrators.
• Responsible for oversight of EOP admissions, making final decisions for EOP special admits in accordance with CSU policy and EOP association governing rules.
• Work with Financial Aid to ensure the appropriate allocation of EOP funds to eligible students, monitor grant allocation reports.
• Support external grant writing for Promise Scholars, ensuring compliance and timely reporting.
• Represent programs at campus and community outreach, yield, and welcome events.
• Represent the university and department at specified regional and state meetings, conferences and professional development workshops.
• Keep abreast of the growing body of literature on student development and retention theory, research, and practice.
• Serve on campus committees and workgroups to improve coordinated campus action and interventions; maintain current knowledge of advising and retention-related information and initiatives. • Participate in and collaborate in initiatives involving first-generation student success. • Provide oversight of the day-to-day operations of assigned programs to ensure robust and effective services; areas include recruitment, admissions, summer bridge, academic advising, near peer/peer mentoring, basic needs for promise scholars, and referral services.
• Manage processes to assure compatibility with program and departmental objectives, including retention of students.
• Assure that policies and directions are interpreted, communicated, and implemented into daily activities.
• Supervise EOP, Promise Scholar and WOW advisors, College Possible success coaches and student assistants, including hiring, training, and professional development to promote collegiality, teamwork, and skilled and ethical performance; empowers staff to make independent decisions at appropriate operational levels; complete performance evaluations in a timely manner and recommends appropriate personnel action. • Upon referral, meet with students to resolve unusual or problematic situations.
• Compile data of service trends and coordinate program assessment efforts.
• Monitor and maintain applicable program websites, publications, social media.
• Other duties as assigned.

Minimum Qualifications
Education: Equivalent to graduation from a four-year college or university in a related field.

Experience:
Four years of progressively responsible professional student services work experience, which includes academic advising, overseeing academic support and retention services for low-income, ethnic-minority, and/or first-generation college students in a higher education setting. Preferred Qualifications • Earned Master's degree in a job-related field. • Experience with the CSU's Educational Opportunity Program. Knowledge, Skills, Abilities • Evidence of a strong personal commitment to diversity and inclusion.
• Demonstrated skill in establishing and maintaining cooperative working relationships with students, staff, and faculty.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Ability to organize and set priorities.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to communicate effectively in a variety of formats to a broad range of audiences.
• Ability to work effectively under pressure, with frequent interruptions and changes while effectively providing excellent customer service.
• Ability to use tact, diplomacy, and discretion when handling sensitive and/or confidential matters or materials.
• Thorough knowledge of the policies, procedures and practices of the program area to which assigned.
• Ability to interpret and apply program rules and regulations.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other programs or service areas.
• Demonstrated success in leadership, supervision and planning skills.

Special Conditions
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement.
The systemwide policy can be found at: https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcalstate.policystat.com%2Fpolicy%2F9779821%2Flatest%2F&data=04%7C01%7Cjjohnson34%40csustan.edu%7C6e8f15d21a
084557b93608d961e6d1ef%7Cbee5690713df4af2a4bfd7ef0debc01c%7C0%7C0%7C637648466261266864%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wL
jAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C5000&sdata=rLBoSR5QzJRT%2BAb5GkKT84CUgCuwhnfpyKzJCpSB4%2BE%3D&reserved=0


Compensation & Benefits
Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: MPP)

Benefits Summary: https://www2.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

How to Apply
To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resume. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.

Application Deadline
OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JUNE 1, 2022. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/sec503/Self_ID_Forms/503Self-IDForm.pdf. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE To apply, visit https://apptrkr.com/3089524 Copyright ©2022 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/

Duties

Duties include but are not limited to:
• Provide advice and assistance to Director regarding short and long-term planning, budgeting, and policy formation and analysis within a coordinated team to meet program goals with fidelity.
• Develop and implement an assessment plan to support decision-making. Prepare ad hoc and annual reports.
• Responsible for recognizing specific program needs, and maintain cooperative relationships with offices, including but not limited to Admissions and Outreach, Enrollment Services, Financial Aid, General Advising, NSO and Learning Commons. • Respond to and resolve special requests by campus departments, faculty and administrators.
• Responsible for oversight of EOP admissions, making final decisions for EOP special admits in accordance with CSU policy and EOP association governing rules.
• Work with Financial Aid to ensure the appropriate allocation of EOP funds to eligible students, monitor grant allocation reports.
• Support external grant writing for Promise Scholars, ensuring compliance and timely reporting.
• Represent programs at campus and community outreach, yield, and welcome events.
• Represent the university and department at specified regional and state meetings, conferences and professional development workshops.
• Keep abreast of the growing body of literature on student development and retention theory, research, and practice.
• Serve on campus committees and workgroups to improve coordinated campus action and interventions; maintain current knowledge of advising and retention-related information and initiatives.
• Participate in and collaborate in initiatives involving first-generation student success.
• Provide oversight of the day-to-day operations of assigned programs to ensure robust and effective services; areas include recruitment, admissions, summer bridge, academic advising, near peer/peer mentoring, basic needs for promise scholars, and referral services.
• Manage processes to assure compatibility with program and departmental objectives, including retention of students.
• Assure that policies and directions are interpreted, communicated, and implemented into daily activities.
• Supervise EOP, Promise Scholar and WOW advisors, College Possible success coaches and student assistants, including hiring, training, and professional development to promote collegiality, teamwork, and skilled and ethical performance; empowers staff to make independent decisions at appropriate operational levels; complete performance evaluations in a timely manner and recommends appropriate personnel action.
• Upon referral, meet with students to resolve unusual or problematic situations.
• Compile data of service trends and coordinate program assessment efforts.
• Monitor and maintain applicable program websites, publications, social media.
• Other duties as assigned.

Application Process

https://apptrkr.com/3089524

Institution Information

California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

Additional Information

Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

Contact Information

https://apptrkr.com/3089524

Qualifications:

Required Qualifications

Minimum Qualifications
Education:
Equivalent to graduation from a four-year college or university in a related field.

Experience:
Four years of progressively responsible professional student services work experience, which includes academic advising, overseeing academic support and retention services for low-income, ethnic-minority, and/or first-generation college students in a higher education setting.

Preferred Qualifications

• Earned Master's degree in a job-related field.
• Experience with the CSU's Educational Opportunity Program.