Job Positions

Associate Director, Admissions, School of Veterinary Medicine

Categories: Pacific Region 9

Department:

Admissions

Institution:

St. George's University

Date Posted:

Sep 15 2021 7:56AM

Close Date:

Oct 6 2021
 

Position Description

The Associate Director, Admissions School of Veterinary Medicine within the Office of Marketing, Recruitment and Enrollment Operations (MREO) is responsible for recruiting qualified students for admission to SGU’s School of Veterinary Medicine (SVM). The Associate Director will actively build and maintain relationships with prospective students, pre-health advisors and pre-health clubs in the assigned region. The Associate Director will manage the field recruitment strategy of the region. The Associate Director will travel to key events and target undergraduate institutions to deliver presentations, promote the University, and generate interest. The Associate Director must be conversant in all University programs, the possibilities after graduation, and be able to clearly articulate all the benefits of the various entry points and programs. The Associate Director will partner in a close and collaborative way with colleagues within student recruitment and will report to the Director, Admissions.

Duties

Essential Functions
Manage designated territory region, including all recruiting and admission activities to guide qualified students through the process
Provide leadership and day-to-day management of admissions recruitment tactics, staff development, and achievement of team deliverables within the assigned region. Provide the highest quality support to key constituent groups – prospective students, families, and pre-vet advisors. Promote the university at appropriate recruitment activities such as information sessions, conferences, fairs, pre-health meetings, etc. Assist with developing the strategy for the region. Meet 1:1 with prospective students (and families/influencers where appropriate) to build relationships, gain trust, answer questions, and help move to the next steps in the student journey. Maintain relationships with appropriate campus constituents, acting as primary liaison to key departments and referral sources for the assigned region. Support field recruitment region team through ongoing learning and development efforts to enhance key job functions including admissions knowledge, influential communication tactics and excellent customer service. Ensure that events and activities are maintained in the regional recruitment calendar and are aligned with the regional strategic plans Conduct and present information sessions in key target areas to prospective applicants. Track all interactions in the customer relationship management (CRM) system according to the admission policies and procedures. Maintain working knowledge of SGU admission policies and programs, including financial aid to be able to answer frequently asked questions and troubleshoot problems. Work with the team and the managers to ensure that inquiries and applicant concerns are serviced in a timely and appropriate way throughout the admission cycle to enrollment. Utilize the wide network of faculty, students, financial aid, Office of Career Guidance, and other support staff who might help prospective students make an informed decision. Maintain confidentiality of prospective student information. Be thoroughly conversant with the various scholarship programs and financial aid available to students Understands Admission requirements, and equivalency to US, from all targeted countries of recruitment (dependent on region of focus). Exhibit a passion for building trust and meaningful relationships with prospective students. Build a strong knowledge and understanding of the assigned recruitment region, providing recommendations to senior leadership regarding potential recruitment initiatives. Travel within the region to meet with alumni to recruit for admission support, to educate them on recent University developments, and to train them on targeted recruitment material. Perform other duties and projects as assigned.

Application Process

Apply on our career site: https://sgu.csod.com/ux/ats/careersite/7/home?c=sgu

Institution Information

USS provides a number of different areas for career opportunities and growth. We pride ourselves around having fulfilling career pathways in which you are part of a very special mission to help prepare students to shape the future of the medical field. Whether you are in a functional role behind the scenes or in a student facing service role, our meaningful careers have a positive impact on the world in which we live. Be a part of making a difference – join our team.

Additional Information

USS provides a number of different areas for career opportunities and growth. We pride ourselves around having fulfilling career pathways in which you are part of a very special mission to help prepare students to shape the future of the medical field. Whether you are in a functional role behind the scenes or in a student facing service role, our meaningful careers have a positive impact on the world in which we live. Be a part of making a difference – join our team.

Contact Information

eavolio@sgu.edu

Qualifications:

Required Qualifications

Qualifications 4+ years of university admissions or related experience preferred, with a proven affinity for customer service. Bachelor’s Degree

Preferred Qualifications

Essential Knowledge, Skills & Abilities
Dynamic individual who on a daily basis demonstrates passion, heart, positivity, and teamwork. Well-spoken and articulate; strong interpersonal skills with ability to communicate well both written and verbally. Outstanding presentation skills with experience delivering presentations in front of both large and small groups. Understanding of appropriate communication via email, text, and social media. Genuine interest in helping students achieve their dream of becoming a veterinarian. Strong commitment to teamwork and customer service. Able to effectively and proactively build relationships with peers, University staff, and administration. Able to work well under pressure and in a fast paced, dynamic environment. Significant organizational skills with ability to set priorities, identify and solve problems, and be responsive to customer care. Ability to represent the Office and the University in a highly professional manner. Computer skills including MS Office suite. Knowledge of call center protocol and customer relationship management (CRM) use is preferred.