Job Positions

Associate Director of Academic Recovery

Categories: Mid South Region 3


Students First Office


UNC Greensboro

Date Posted:

Oct 4 2019 10:00PM

Close Date:

Open Until Filled

Position Description

Reporting to the Director of SFO, the Associate Director will provide oversight, direction, and supervision to the SFO Academic Recovery Team, who coordinate curricular programs and support services for all undergraduate students at varying levels of academic recovery. Services include, but are not limited to, academic appeals, course withdrawal requests, Academic Recovery Seminar (ARS) courses for students on probation and returning from academic suspension/dismissal, and Starfish (UNCG’s early alert platform) As part of a university-wide effort to improve overall student success, and retention and graduation rates, the Associate Director will work collaboratively with other offices across campus, as well as program coordinators within Student Success and the academic units, to address academic recovery concerns at the departmental, institutional, and individual student level. A complete description can be found at


Oversight of UNCG's Academic Recovery Programs; Oversight of Starfish EARLY ALERT/CONNECT platform; Supervision of the Academic Recovery Team; Facilitation of ARS course curricula and recovery coaching; Program assessment and strategic planning A complete description of duties can be found at

Application Process

Applicants are required to upload the following documents with their electronic application: Resume Cover Letter List of References Materials should be submitted by visiting:

Institution Information

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Additional Information


Contact Information


Required Qualifications


• Master’s degree required from an accredited four-year college or university.
• Minimum of 3 years of full-time experience, post Master’s Degree, contributing to student success initiatives within a higher education setting especially related to academic recovery and outreach.
• Experience in developing and implementing effective academic support services and initiatives to support student transition, success, and retention – particularly services aimed at at-risk students and/or those in academic recovery.
• Direct experience supervising graduate student and/or professional staff.
• Knowledge of strengths-based learning and developmental/appreciative advising practices.
• Working knowledge of higher education legal practices, particularly related to FERPA.
• Proven track record in developing intra-institutional collaborative partnerships with academic and student affairs units to support the transition, success, and retention of college students.

Preferred Qualifications