Job Positions

Clinical Care Coordinator

Categories: Northwest Region 8


Student Support Network


Southern Oregon University

Date Posted:

Apr 29 2022 12:04PM

Close Date:

June 28 2022

Position Description

Clinical Care Coordinator Southern Oregon University Position Number: A00481 Rate: $45,000 - $50,000 @ 1.0 FTE

Position Summary: Under the direction of the Associate Dean of Students, the Clinical Care Coordinator provides intervention and case management services designed to promote individual student success and retention. This is accomplished through effective case management and coordination of care between campus and community resources. The Clinical Care Coordinator conducts intervention and case management for students experiencing academic, behavioral, medical, mental health, and other personal concerns.


The Clinical Care Coordinator serves as a member of the Student Support Network (behavioral intervention team) and supports an ongoing caseload of students who benefit from a systems approach to student success and retention. Duties include triage, assessment, intervention, crisis management, and support/care plan development. The Clinical Care Coordinator conducts outreach, education, follow-up, and communication with campus stakeholders, including faculty, staff, students, and family members. The Clinical Care Coordinator engages in ongoing needs assessment, intervention, documentation, and tracking. The Clinical Care Coordinator serves as an advocate for students' many and various support needs. While the Clinical Care Coordinator does not provide clinical treatment or mental health counseling within the context of a psychotherapist-patient privileged or other clinical relationship, they do provide a vital support program and resource designed to meet the personal, developmental, and education needs of SOU students. Clinical Care Coordinators should be capable of recognizing mental health warning signs and similar issues so they can refer students to clinical practitioners or assist them in gaining access to the numerous university and community resources beneficial to students' mental health, medical, social, and academic needs, among others.

Application Process

Special Instructions to Applicants: Each applicant is required to provide (preferably as attachments to the online application) the following supplemental documents:
(1) Letter providing some detail of the applicant’s qualifications and interest in the position;
(2) Current resume;
(3) The names, addresses, and telephone numbers of at least three professional references should be included in the application or as an attachment. If you are unable to attach the supplemental materials to the online application please contact Human Resources for assistance: For inquiries and additional information, please contact: Human Resource Services via email at or by phone at (541)552-8553. To view SOU’s offers very generous benefits and pension programs available to eligible positions, please visit: Our benefits package is an important complement to the offered salary and our Total Compensation Calculator,, demonstrates our value and commitment to our employees. All applicants must apply online at

Institution Information

Diversity Statement Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.

Additional Information

Special Conditions
•Must be willing to travel and attend training programs off-site for occasional professional development.
•Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
•Must be able to successfully pass a pre-employment background check.
•Under the provisions of the Fair Labor Standards Act (FLSA):
-Position classification defined as “exempt” are not subject overtime
•The person holding this position is considered a “mandated reporter” under the Oregon Revised Statues and is required to comply with the requirements set forth by the Oregon department of Human Services. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), requires that prospective employees be notified of the availability of SOU’s Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on use, possession and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR)can be accessed at the following link: A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Campus Public Safety Office at 382 Wightman Street, Ashland OR 97520. For more information call 541-552-6258, or email Copyright ©2022 Inc. All rights reserved.

Contact Information

Human Resources


Required Qualifications

Minimum Qualifications:
• Master’s degree in psychological field (psychology, social work, mental health counseling), Public Health, or related field (degree in hand by June 30, 2022)
• Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members

Preferred Qualifications

Preferred Qualification:
• Direct experience working on college campuses with college students in a health or mental health setting.
• Clinical License or Licensure Process: State of Oregon clinical licensure or licensure process.

Knowledge, Skills, and Abilities:
Demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Exceptional clinical skills; demonstrated ability to conduct bio-psycho-social evaluations and risk assessments, formulate diagnostic impressions, and develop collaborative support plans with internal and external resources and supports.
Expressed skill in triaging an evolving case load of at-risk students in order to minimize individual and community risk.
Excellent collaborative skills; demonstrated ability to thrive on a multidisciplinary team requiring diplomacy and professionalism to effectively support a broad range of sensitive student situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information.
Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters.
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, online systems, social media platforms, internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or able to quickly learn, university infrastructure, policies and procedures.
Demonstrated ability to provide training and direction to student assistants.
Attends occasional off-site professional conferences or training sessions.
Performs other related duties as assigned.