Job Positions

Coordinator of Student Success Services - College of Undergraduate Studies

Categories: Rocky Mountain Region 10



Life Direction Center


Colorado Christian University

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Position Description
About the Job
Colorado Christian University wants every student to be successful. We want to make sure that our students have all the tools necessary to succeed and leave CCU prepared to serve the Kingdom and make a difference in this world. That’s why we provide important support services available to all of our students.
The Coordinator of Student Success Services - College of Undergraduate Studies (CUS) is a full time, exempt position that involves the oversight of (1) ADA and Accommodation Services including the compliance of the American with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and state and local regulations regarding students and applicants with disabilities; (2) Tutoring Services, which provides assistance to current students seeking to supplement classroom instruction to reach their educational goals; and (3) Probationary Services, which tracks students who are not meeting academic standards. The Coordinator of Student Success Services - CUS reports to the Director of the Life Directions Center.Ultimately, this position is responsible for providing services and developing programs to support students and contribute to their success at Colorado Christian University.About UsColorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.Colorado Christian University was founded in 1914 on two principles — grace and truth. CCU’s scriptural foundation comes from John 1:17: For the law was given through Moses; grace and truth came through Jesus Christ. (ESV)CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.A leader in higher education, the University has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had nine consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.CCU offers more than 100 degree program options for traditional and adult students through its College of Undergraduate Studies and College of Adult and Graduate Studies. More than 8,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.Scripture states all Christians are called to serve Christ and to minister to others. Because Christians are individuals with different gifts and callings, we serve Christ in a variety of ministry vocations. CCU invites you to explore how you may use your calling and gifts at the University.What is most appealing about working at CCU?Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.Impact students for Christ: Our mission is to provide Christ-centered higher education, transforming students to impact the world with grace and truth.Equip students for kingdom work: You can be a part of preparing students for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.Contribute to our vibrant culture: CCU’s culture is unique to higher education. Where else can you read the Holy Bible, pray with teammates and students at work, and impact our culture in support of Christian values?

Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Coordinator of Student Success Services - CUS contributes to the mission by providing and developing academic success services that allow our students to succeed, flourish, and live out who they were created to be.
ADA and Accommodation Services
Ensure that we provide the accommodations necessary for a student to live and study at CCU.
Maintain accurate records of requests and accommodations.
Coordinate the implementation of reasonable accommodations for students in accordance with disability laws and ensure that they receive these services.
Review approved accommodations with students, assess appropriate and reasonable technology to fulfill accommodation, and implement accommodations.
Assist faculty with implementation of, and understanding of reasonable accommodations for each student and each course, in compliance with individual plans and ADA regulations.
Maintain frequent contact with students, faculty/staff, as well as interaction with parents, as appropriate.Assist in raising awareness of disability services throughout the University by developing, implementing, coordinating, and facilitating faculty/staff/student workshops and seminars on assisting students with disabilities.
Develop and maintain written materials and other informational pieces to broadly disseminate information regarding the ADA and the college’s policies relating to persons with disabilities.
Facilitate accommodation requests for housing and chapel.
Work with the department heads of Campus Ministries and Residence Life to ensure accommodations within housing and chapel are appropriate for the student’s disability.
Provide oversight of testing services for students under the protection of Section 504 of the Rehabilitation Act and the Americans with Disabilities Act.
Correspond with students regarding deadlines and policies for requesting specific Assistive Technology (AT) for books, note taking, and other classroom accommodations.
Correspond with faculty and students regarding testing accommodations that need to be altered, rescheduled, and evaluated against University policies.
Facilitate disability needs for students and guests for Commencement.
Stay informed about the American with Disabilities Act and related laws as it pertains to post-secondary education and students with disabilities.
Tutoring ServicesOversee all processes, hiring and supervision of student staff, and daily tasks of the tutoring services offered through CCU.
Maintain program consistency and excellence in continuation of program standards in all schools including liaison schools.Implement the training program for all tutors in all schools including liaison schools.
Supervise between 20-35 tutors and one to five assistants.
Provide professional development and resources for student workers (tutors) and assistants.
Collect data and evaluate all tutoring services in all schools including liaison schools.
Probationary Services
Coordinate academic alert processes with Faculty/Staff at week four and week nine of each semester.
Send student academic alerts at week five and week ten of each semester.
Collaborate with advisors to ensure students with alerts receive appropriate support.
Pull reports on students’ academic standing following each term.
Notify students of their updated academic standing following each term.
Communicate to advisors which students are on probation for any given term.
Continue to work with advisors to ensure success for students who are on probation.
Notify students who are suspended of their status and of the appeal process.
Convene student appeal hearings with the academic deans.

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Required Qualifications
We’re looking for candidates who have:
A master's degree from an accredited institution in education, counseling, psychology, social sciences, or a related field strongly preferred.
A strong background and expertise in academic learning support, supplemental academic instruction, tutoring across disciplines, learning styles, strategies, and program development.
Experience working with students, faculty, and administration in a higher education setting.
Experience working independently in close collaboration with others to support team goals and objectives.
Familiarity with the American with Disabilities Act, Section 504 of the Rehabilitation Act, and state and local regulations regarding students and applicants with disabilities.
Outstanding organizational, written, and oral communication skills.


Preferred Qualifications