Job Positions

Director, Academic Advising

Categories: Mid South Region 3



Academic Affairs


Chattanooga State Community College

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Position Description
The Director will provide vision, direction, and advocacy for academic advising strategies related to student success and will help foster campus-wide communication and collaboration for academic advising. The Director will provide leadership for the Advising Center and its intervention programs, advisor training, student tracking and monitoring, and assessment of advising activities within the campus.

•Plan, implement, and evaluate departmental goals and objectives.
•Develop and recommend policies and procedures for programs and delivery of services to ensure student success in attaining educational goals.
•Maintain knowledge of current admissions processes.
•Assist with enrollment management and registration activities for prospective and matriculating students.
•Provide supervision, professional development, and technical support for professional advisors and support staff.
•Be responsible for data collection and analysis leading to improved efficiencies in workflow distribution, streamlined operational processes, and more effective student support.
•Develop and implement a comprehensive assessment plan for advising to include the analysis and interpretation of student retention and graduation data.
•Work in consultation with technical (IT) staff regarding implementation of advising related electronic data and communication systems.
•Develop and implement strategic enrollment outreach campaigns to ensure that Chattanooga State meets or exceeds student retention goals, while analyzing and utilizing data to strategically plan for desired outcomes.
•Maintain current knowledge of curricula changes, new program initiatives, and career and employment trends.
•Plan and coordinate administrative functions of the department: develop annual budget, ensure compliance with appropriate policies and procedures, provide professional development, implement performance evaluations.
•Participate in college-service activities (committees, task forces, etc.).
•Work with Academic Affairs and Student Affairs to promote advising, training faculty and staff, and disseminate current advising information.
•Promote, support, and participate in student recruitment and retention efforts.
•Ensure students are provided consistent, accurate, and prompt advising services, coordinated with academic departments.
•Develop and implement training for professional advisors and faculty in collaboration with the Center for Academic Research and Excellence.
•Maintain membership and participation in professional organizations, and confer with outside agencies and institutions.
•Perform other job-related duties as assigned

Application Process
You may log on to :, stroll down to the very bottom of the page and select “Work at Chatt State.”

Institution Information
Chattanooga State is an educationally purposeful community where faculty, staff, and students share academic goals and strive for high standards that lead to the attainment of degrees and certificates, meaningful careers, and a committed citizenry of lifelong learners.

Additional Information

Contact Information
Robbin Robinson
(423) 697-2443



Required Qualifications
•Master’s degree with five years of supervisory experience in higher education academic/student affairs and/or progressively more responsible work experience in academic advising, student retention or student success programs, including staff development and evaluation in a college setting.
•Experience in academic advising

Preferred Qualifications
•Master’s degree in higher education, student personnel, or counseling with five years of experience in educational planning, academic advising, and/or freshman-year programming.
•Proficiency in Data Collection and Analysis.
•Experience in developing and implementing professional training.
•Experience using technology in the advising profession