Job Positions

Director, Academic Policy & Technology (Job ID 190460)

Categories: Great Lakes Region 5


College of Literature, Science, and the Arts - Student Academic Affairs


University of Michigan - Ann Arbor

Date Posted:

Oct 20 2020 10:00PM

Close Date:


Position Description

The Director of Academic Policy & Technology in LSA Student Academic Affairs (SAA) is a non-instructional administrative position that plays a critical role in the undergraduate education mission of the College of Literature, Science, and the Arts (LSA) at the University of Michigan. As the largest college on the Ann Arbor campus, LSA serves over 17,000 undergraduate students in over 100 degree programs. This newly restructured position reports to the LSA Assistant Dean for Undergraduate Education and Student Academic Affairs (SAA) and is part of the SAA Senior Leadership Team along with other directors and staff within SAA and the Office of the Assistant Dean. LSA Student Academic Affairs (SAA) engages students, fosters their success, and upholds academic standards in support of the liberal arts and the University of Michigan community. As a community of over sixty full-time higher education professionals, and in collaboration with key partners across the college and beyond, SAA aspires to be a valued resource and leader in support of the academic and personal experience of undergraduate students at the university. Overall, SAA is responsible for helping LSA undergraduates achieve the expectations and rewards of the liberal arts and science education afforded by the college. To accomplish this responsibility, LSA SAA is organized into the following units: Office of the Assistant Dean, Newnan LSA Academic Advising Center, Academic Opportunities & Support, Academic Policy & Technology, and the Testing Accommodation Center.


The Director of Academic Policy & Technology in LSA Student Academic Affairs (SAA) is responsible for the oversight and direction of academic requirements and systems that support the success of over 17,000 undergraduate students in the college and across the university. While overseeing the daily administration and leadership of a team, the Director will also have additional responsibility for policy compliance and technological innovations for the college’s undergraduate education division, including work with departments and faculty. The successful candidate will lead the design and maintenance of academic technology that supports student success. They will also play a key role in collaborating with other departments and academic-facing staff to implement university and college policies that outline key academic requirements and processes. In addition to spearheading the creation of innovative technology efforts to enhance the ever evolving academic work necessary to support the undergraduate student experience, they will also be responsible for building academic relationships across the college and university around policies and practice. The Director is a member of the SAA Senior Leadership team and is expected to work collaboratively as a key partner on overarching SAA strategic initiatives and daily operations of the unit. They are also expected to supervise a team of administrative professional staff.

Application Process
NOTE: A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the online application. The cover letter should address your specific interest in the position, and the skills and experience that directly relate to this position.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act. Application Deadline Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.

Institution Information

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA. To learn more about LSA’s Strategic Vision visit To learn more about diversity, equity, and inclusion in LSA visit
The University of Michigan and LSA are committed to the ongoing development of a workplace culture supportive of personal and family life, which includes resources and tools promoting work-life flexibility. UM Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
- Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
- Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Additional Information

The salary range for this position is $95,000 - $110,000.

Contact Information


Required Qualifications


- PhD or EdD, or equivalent combination of education and experience required, with three to four years of experience within student academic affairs/support leadership
- Strong background in higher education academic policy, advising technology, and student success trends and issues
- Track record of successful implementation of innovative practices, processes, and policies related to the undergraduate student experience, including their evaluation and assessment
- Ability to effectively articulate the value of a liberal arts education to a broad range of constituents
- Demonstrated commitment to diversity, equity, inclusion, and culture, including direct experience working with staff and students from diverse backgrounds and identities
- Strong experiences creating and implementing a unit or program strategic plan
- Proven ability to supervise, train, and develop staff, including the demonstrated ability to recruit, retain, mentor, and support a diverse staff
- Demonstrated ability to promote a professional, cooperative, and inclusive team environment and to collaborate with colleagues across the college and university.
- Demonstrated ability to promote a professional, cooperative, and inclusive team environment
- Experience in managing various aspects of a complex area, with a proven ability to lead teams and manage change as part of an overarching unit-level strategic plan
- Outstanding interpersonal skills with the ability to establish positive and respectful working relationships with students, staff, and faculty
- Exemplary oral and written communication skills

Preferred Qualifications

- PhD or EdD, with at least five years of progressively responsible experience leading a complex and collaborative team environment
- Evidence of significant national or regional involvement in an organization or efforts related to higher education academic advising technology and/or academic policy
- Extensive hands-on experience leading organizational learning, change management, and strategic planning
- Experience with large-scale evaluation and assessment
Salary is commensurate with direct student academic policy and technology leadership experience.