Job Positions

Director, Advising and Mentoring

Categories: Not Region Specific


University College


Texas A&M International University

Date Posted:

Jul 29 2020 10:00PM

Close Date:

August 31, 2020

Position Description

The Director of Advising and Mentoring (AMC), under general direction, coordinates academic advising for new and returning students. Improves programs and services and implements new ideas intended to increase the retention of students. Participates in enrollment management activities designed to improve services for students.


Essential Duties and Responsibilities
Develops an academic advising program for freshmen, undecided majors, and Texas Success Initiative (TSI) students. Monitors and enforces compliance of TASP policies and guidelines as outlined by the Texas Higher Education Coordinating Board and University guidelines. Recruits, trains, supervises, and retains faculty/staff advisors for key pre-registration and registration periods. Coordinates academic advising during Summer Freshman Orientation programs and assists in preparation of orientation activities. Develops, implements, and evaluates programs to enhance retention of TAMIU students. Communicates with faculty, staff, and students in writing, verbally, electronically, and/or by telephone regarding academic advising and retention issues. Maintains current data regarding advising, retention, developmental education, and TSI-related issues for administration and coordinating board reports. Participates in enrollment team efforts to improve the continuity of services provided to students. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties as may be assigned.

Additional Responsibilities
The Director of Advising and Mentoring Center (AMC) is a highly motivated, self-directed leader with vision, enthusiasm, collegiality who will develop and implement impactful advising and mentoring initiatives to promote retention and timely graduation. Leads a team of advisors and mentors in developing an academic advising program for undergraduate students, including freshmen, transfers, undecided majors, and students who underperform on the Texas Success Initiative (TSI). Targets integral assessment of the AMC to track and improve its effectiveness and provide regular updates to key administration. Works closely with key offices, deans, and chairs in centralizing, coordinating, implementing and evaluating policies, practices, and procedures related to advising and mentoring. Coordinates with strategic student support services (e.g., Student Counseling Services, Disability Services, University Learning Center, Critical Reading/Writing Center, TRIO, Division of Student Success, etc.) in an effort to improve the continuity of services provided to students through graduation. Serves on University advisory committees and participate in campus-wide efforts to facilitate recruitment, retention and graduation efforts. Stays current with evidence-based practices and technology related to advising and mentoring. The Director will report to the Dean of University College.

Application Process

During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: Resume/CV Cover Letter At least 3 references and their full contact information, and Unofficial transcripts if a degree is required. Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Institution Information

Texas A&M International University (TAMIU) is an international university, poised at the Gateway to Mexico and serving as the cultural and intellectual hub of a vibrant multilingual and multicultural community. TAMIU provides over 7000 students with a learning environment anchored by the highest quality programs, built on a solid academic foundation in the arts and sciences. To fulfill its mission, the University offers a range of baccalaureate and masters programs and the Doctor of Philosophy degree in International Business. Programs focus on developing undergraduate and graduate offerings with a progressive international agenda for global study and understanding across all disciplines. TAMIU prepares students for leadership roles in an increasingly complex, culturally diverse state, national, and global society. Through instruction, faculty and student research, and public service, TAMIU improves the quality of lives for citizens of the border region, the State of Texas, and national and international communities. Texas A&M International University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

Additional Information


Contact Information

Melissa Dominguez, Employment Coordinator


Required Qualifications

Education – Master’s degree in Education, Counseling or a related field from a regionally accredited institution of higher education

Experience – Six years of related experience in student advising. An equivalent combination of education and experience may be considered.

Knowledge and Abilities
Knowledge of: Word processing, spreadsheet, and database applications.

Ability to: Multitask and work cooperatively with others. Excellent verbal and written communication skills. Present information clearly and concisely. Ability to work evening, weekends, and virtually in the absence of advisors, or as requested to meet the needs of students.

Preferred Qualifications

A doctoral degree in Education, Counseling or related field from an accredited college or university. Four years of management or leadership experience with a range of advising/mentoring programs and retention/graduation background. Experience in leading advising team in working with at-risk students from minority background, first-generation college students, lower SES, and students with disabilities. Understands how to design, implement, and evaluate tracking and profiling programs of undergraduate students. Preferred Knowledge and Abilities Knowledge of: Managing, analyzing, and utilizing data to improve programs. Texas Success Initiative (TSI) policies and guidelines. Evidence-based practices in meta-cognition, self-determination, and growth mindset theories. Banner, Blackboard, and Civitas or similar higher education software/platforms. Virtual e-advising technology tools. Bilingual in English/Spanish is preferred Ability to: Work in a multicultural/multi-ethnic environment. Supervise and motivate staff to work effectively and collaboratively with students, faculty, staff and administrators across campuses. Demonstrate managerial and team building skills in resolving conflicting situations. Demonstrated experience with virtual advising