Job Positions

Director, First and Second Year Experiences and Transitions

Categories: Northeast Region 1


Student Success Admin


Virginia Commonwealth Univeristy

Date Posted:

Apr 27 2021 11:56AM

Close Date:

June 27 2021

Position Description

Virginia Commonwealth University invites applications and nominations for an engaging and collaborative Director of First and Second Year Experiences and Transitions to propel the Division of Strategic Enrollment Management and Student Success’ ability to achieve and exceed its enrollment, retention, and student success goals. The Director will be responsible for establishing, promoting, and implementing the pillars of a consistent first and second year experience for VCU students that supports student success, retention, graduation, and positive career outcomes. VCU is seeking an individual who can elevate our national prominence in first and second year student success.


1. Learning Communities (40%)
 Through informed research, data analysis and benchmarking, propose and implement a new first year student learning communities (LC) model for VCU.
The LC model will incorporate the 5 key pillars from VCU’s Major Maps: maximize course and degree planning, get connected with your community, build cultural competence, get REAL experience, and prepare for life after college.
Compile, interpret, and manage student data utilizing various data collection systems, portals, and processes to identify trends, potential needs, and other markers.
Engage VCU faculty from all colleges/schools as student success collaborators.
Explore opportunities to incorporate LC model within new and existing living-learning communities, and the RLH Community Development Model.
Utilize expertise in budget development to propose a cost-efficient model, scoped over years, to roll out the new LC model (staffing structure, administrative support, operating expenses, etc.).
Engage with Records & Registration to determine time efficient mechanisms to build block schedules and/or facilitate LC registration.

2. First Year Student Success Course Management (30%)
Oversee all administrative needs for first year student success UNIV 191 and 101 courses including planning and assigning all academic schedules; establishing schedules with Records and Registration; ensuring grades and other data are submitted by applicable deadlines; establishing and enforcing course requirements such as attendance taking and core instruction topics; and selecting instructors following applicable VCU HR guidelines.
Provide leadership and guidance in curriculum development including developing and delivering instructor training and faculty orientation programs.
Regularly assess the program and evaluate instructors to identify the student learning outcomes are meeting expectations and achieving goals of student success. Use this data as a basis for adjusting the program or courses as necessary.
 As a first level resource, facilitate resolution to student and faculty issues.
 In coordination with the SRAVP, assign space and equipment for the UNIV student success faculty.
Convene and conduct monthly faculty meetings.
Manage faculty evaluations in conjunction with the Dean of University College and collaborate with the Executive Director of University Academic Advising, Director of VCU Career Services, the Director of the Campus Learning Center, and senior leadership in Student Financial Management Center on the semester distribution of evaluation reports.
Serve on University College’s Curriculum Committee and collaborate with campus partners to continually improve courses.
Negotiate and supervise the department budget in collaboration with the SRAVP and the SEMSS Fiscal Administrator.
Study national best practices in first-year programs and inform collaborative partners about current student success trends.
Teach one section of UNIV 191/101 annually or on an as needed basis.

3. Second Year Experience (20%)
Through informed research, data analysis and benchmarking, propose and implement a new Second Year Experience model for VCU.
Create signature experiences, through partnerships/programming that help facilitate a second year of academic integration, developing a student’s sense of self, and opportunities to deepen social engagement and developing social/cultural capital.
Engage college/university partners in a second year experience that reflects the transition from year 1 to year 2 in VCU’s major maps.

4. National Spotlight (10%)
Document the journey of VCU’s FYE/SYE Program model development and implementation.
Engage in national opportunities (conferences, webinars, keynote speaker) to highlight our work in student success (FYE/SYE programs).
Re-design and manage VCU website that pulls all first year/second year experience components together for a seamless presentation to parents/incoming students/continuing freshmen/sophomores.

Application Process

VCU offers competitive salary, great retirement and benefit plans, a superior work environment, diverse student and staff populations, and expanded career growth opportunities sure to facilitate your goals. Interested applicants can contact Dr. Maggie Tolan at 804-827-8151 or by emailing The full posting and application can be found at this link: Preference will be given to applications received by May 16, 2021.

Institution Information

Virginia Commonwealth University

Additional Information

Contact Information

Dr. Maggie Tolan at 804-827-8151 or email:


Required Qualifications

Master’s Degree from an accredited institution;
Minimum of three years’ teaching experience in higher education with a focus on student and/or academic success;
Demonstrated experience engaging with first year experience programs;
 Ability to effectively interface with a wide variety of constituents including students, faculty, staff, family members, and community members;
Demonstrated ability to collect, analyze and assess data related to student success and program assessment;
Proven track record of building new programs with successful outcomes and meeting established goals; and Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU

Preferred Qualifications

Doctoral degree earned or in progress;
Experience working with or planning a First Year or Second Year Experience program;
 Demonstrated knowledge and understanding of the diverse student populations at a large public research university and the ability to successfully address the needs and issues presented by the student population;
Knowledge of academic programs;
Experience with course and program assessment;
 Working knowledge of various technologies including Banner, Navigate, Canvas, Tableau, and Microsoft Office Suite; and 
Demonstrated success presenting at regional and national conferences on topics tied to student success or first year/second year programs.