Job Positions

Director Graduate Student Services

Categories: Mid South Region 3




University of Memphis

Date Posted:

Dec 22 2021 12:34PM

Close Date:

Jan 17 2022

Position Description

Manages Graduate Assistant contract processing; reviews all contracts for accuracy and contacts department with outstanding issues; provides training on new processes and procedures; verifies course enrollment for all GA’s; maintains a database for ongoing analysis and provides analysis for Provost and other departments; assists Shared Services and HR with resolving errors and supporting unanticipated circumstances with respect to GA data loads. Work-Study information management.


Manages the daily operations of many graduate school functions including, but not limited to, curriculum process related resolutions, assists with annual curricula reviews, assisting students and faculty in resolution of problems related to graduate school, establishing procedures to accommodate policies mandated by the Graduate Council, the University, and Board of Trustees, and working with college directors to resolve any problems associated with established procedures. Provide administrative leadership in areas of curriculum development and management (which includes new program proposals) and institutional and unit assessment and improvement. Hiring and performance evaluations of direct reports. Provides technical support for long-term Graduate School planning processes; provides training for all Graduate School personnel, graduate coordinators and other departmental staff; implements new University technological directives related to the Graduate School; manages technology use, upgrades, and problem resolution; designs reports and other data analyses in support of program enhancement for the Graduate School and other departments; maintains statistical data.

Application Process

Apply through WorkForUM

Institution Information

It doesn't take long to see what people love about the University of Memphis. This is a university filled with joy. You can hear it in the roar of Tiger fans at every game. You notice it in the warm smiles you pass on campus. You can feel it when our students get recognized nationally for their successes. And you see it when another UofM discovery happens in our research labs. Located in a quiet residential neighborhood of Memphis, Tennessee, the UofM is a major research institution. What you learn here builds a sense of intellectual engagement that will empower you to make a difference in life and throughout your career. Founded in 1912, we welcome more than 21,000 students to campus every year. Diversity is one of our strengths. Students and faculty come from all over the world to be a part of the UofM experience. The campus boasts 25 Chairs of Excellence and five state-approved Centers of Excellence.

Additional Information

Required Documents:
Cover Letter
Optional Documents: Unofficial Transcript
References List

Contact Information

Robin Poston


Required Qualifications

Bachelor’s degree in a relevant area and seven (7) years of appropriate experience. An equivalent combination of education, training and experience may be substituted for the degree requirement.

Preferred Qualifications

Experience with Slate and Student Banner (preferred)