Job Positions

Director Graduate Student Services

Categories: Mid South Region 3


The Graduate School


University of Memphis

Date Posted:

Sep 16 2021 2:32PM

Close Date:

Sep 23 2021

Position Description

Manages Graduate Assistant contract processing; reviews all contracts for accuracy and contacts department with outstanding issues; provides training on new processes and procedures; verifies course enrollment for all GA’s; maintains a database for ongoing analysis and provides analysis for Provost and other departments; assists Shared Services and HR with resolving errors and supporting unanticipated circumstances with respect to GA data loads. Work Study information management.


Manages the daily operations of many graduate school functions including, but not limited to, curriculum process related resolutions, assists with annual curricula reviews, assisting students and faculty in resolution of problems related to graduate school, establishing procedures to accommodate policies mandated by the Graduate Council, the University, and Board of Trustees, and working with college directors to resolve any problems associated with established procedures. Provide administrative leadership in areas of curriculum development and management (which includes new program proposals) and institutional and unit assessment and improvement. Hiring and performance evaluations of direct reports. Provides technical support for long-term Graduate School planning processes; provides training for all Graduate School personnel, graduate coordinators and other departmental staff; implements new University technological directives related to the Graduate School; manages technology use, upgrades, and problem resolution; designs reports and other data analyses in support of program enhancement for the Graduate School and other departments; maintains statistical data. Confirm participants in Church Health Memphis Plan and invoice reconciliation. Performs other related duties as assigned.

Application Process

Institution Information

Located in a quiet residential neighborhood of Memphis, Tennessee, the UofM is a major research institution. What you learn here builds a sense of intellectual engagement that will empower you to make a difference in life and throughout your career. Founded in 1912, we welcome more than 21,000 students to campus every year. Diversity is one of our strengths. Students and faculty come from all over the world to be a part of the UofM experience. The campus boasts 25 Chairs of Excellence and five state-approved Centers of Excellence.

Additional Information

Work Schedule Monday – Friday 8:00 a.m. – 4:30 p.m. May need to work/travel beyond normal work schedule

Contact Information

Robin Poston, Dean


Required Qualifications

Bachelor’s degree in a relevant area and seven (7) years of appropriate experience. An equivalent combination of education, training and experience may be substituted for the degree requirement.

Preferred Qualifications

Experience with Slate and Student Banner (preferred)