Job Positions

Director, New Student Orientation/#612575

Categories: Great Lakes Region 5


Associate Provost for Undergraduate Education


Michigan State University

Date Posted:

Oct 8 2019 10:00PM

Close Date:

November 1, 2019

Position Description

The Office of the Associate Provost for Undergraduate Education at Michigan State University seeks a Director for New Student Orientation (NSO). The NSO Director is responsible for the leadership, administration, strategic visioning, and evaluation of orientation programs for new first-year, international, and transfer students as well as their parents and families. The director leads an office of five team members responsible for the day to day operations of a large comprehensive orientation program. Candidates should have a strong background in student orientation, student transitions, leadership, cultural adjustment, diversity and inclusion, campus partnerships, and program assessment and evaluation. The position is a 12-month, full-time (100% FTE) academic staff position (Academic Specialist – Advisor - Continuing Status) and reports to the Associate Provost for Undergraduate Education and Dean of Undergraduate Studies.


Strategic Planning
• Responsible for creating a strategic vision for MSU’s orientation programs
• Leads the Associate Director in aligning the organizational structure with the strategic vision
• Collaborates with colleges and service partners to make data-driven decisions on orientation caps, student schedules, program content, and program logistics
• Chairs university-wide committee of campus partners who participate in and contribute to orientation and transition efforts
• Presents biannually to high level Advisory Board on improvement plan, challenges, and successes of orientation program
• Understands and advocates for the needs of diverse student populations within offered programming
• Determines best practices of integrating technology into orientation programs and lead effort to develop on-line orientation options for students
• Collaborates with APUE and the Hub for Innovation and Learning and Technology to facilitate campus discussion with academic, student affairs, and service units to create a comprehensive plan of how MSU creates an intentional learning environment to support undergraduate student development in academic, cognitive, and social areas
• Participates in professional development opportunities, including presenting workshops and seminars for units on campus related to orientation and transition issues
• Seeks leadership role(s) in regional or national organizations related to orientation and/or first-year transitions
• Aligns NSO strategic vision with the diversity, inclusion, and equity goals of MSU Research and Assessment
● Develops learning outcomes for each orientation program (i.e., first-year, transfer, international students, family) that connect to best practices in orientation and support APUE’s vision for student success
● Creates assessment plan to evaluate effectiveness of orientation programs and determine if desired learning outcomes are being met, as well as measure student and family satisfaction of orientation programs
● Engages and conducts research about best practices in student orientation
● Disseminates results of research and assessment to APUE and campus community, and presents relevant findings at national or international conferences
● Publishes relevant findings in appropriate outlets (e.g., practitioner publications, orientation blogs and websites, academic journals)
● Oversees development of an orientation training for NSO student leaders
● Regularly presents at regional and national related organizations, including NODA
● Understands and stays current on research and best practices related to orientation, first-year students, and general student development research to support the transition of first-year, transfer, and international students into postsecondary education
● Researches and assesses the needs of students from diverse backgrounds to ensure programmatic efficacy for all identities Leadership and Administration
● Supervises a team of professional staff, a graduate assistant and practicum students
● Serves as primary representative for NSO at APUE unit and division meetings, general university committees, and to other campus stakeholders.
● Serves as the principle liaison and partner for multiple campus units, such as admissions, registrar, financial aid, inclusion and equity, residence education and housing services, office for international students and scholars, and academic advising units within each college
● Projects budgetary commitments and communicates needs to Associate Provost
● Leads Associate Director in strategic communication to students, parents, family members, and guardians
● Serves as part of on-call contact team for all spring, summer, and fall orientation programs
● Partners closely with campus service providers to regularly share information in a timely fashion, communicate needs, and discuss upcoming changes or challenges
● Other duties as assigned

Application Process

A complete application consists of a cover letter, CV, and the name, address, email and phone numbers of three references. To apply, visit our website

Institution Information

Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.

Additional Information

The Office of the Associate Provost for Undergraduate Education and Dean of Undergraduate Studies cultivates a vibrant, multi-disciplinary community that is diverse along many dimensions, including race and ethnicity; gender, sexual orientation, and gender identity and expression; ability status; and creed or ideology.

Contact Information

Questions regarding this position should be directed to the search committee chair, Erin Carter, Ph.D.,; 517.353.7256


Required Qualifications

• Master’s degree in higher education, student affairs, college student personnel, or other related areas
• 7-10 years of progressively more responsible experience in orientation and/or first-year student programs
• Previous experience with supervising professional and student staff
• Previous experience managing and implementing large-scale events
• Experience in making data-driven decisions regarding programmatic efforts
• Experience with program evaluation
• Strong commitment to diversity and inclusion
• Demonstrated ability to provide vision and direction to program content and delivery while managing and fostering a team
• Experience in budget management including long-term strategic budget planning
• Demonstrated ability to communicate and work effectively with various constituents in a large organization

Preferred Qualifications

• International experience that may include studying, living or working abroad, or interacting with international students
• Sensitivity to the unique needs and cultural differences of a diverse student body
• The ability to work in a cross-cultural environment
• Background in supporting and developing students from diverse backgrounds, including race, ethnicity, socioeconomic status, gender identity, and ability