Job Positions

Director, Student Access and Advising

Categories: Northwest Region 8


Student Services


Clatsop Community College

Date Posted:

Jul 1 2021 1:29PM

Close Date:

Aug 2 2021

Position Description

This is a full-time, exempt position.

Under general direction of the Vice President, Student Success, The Director of Student Access and Advising is responsible for facilitating access to College services and programs for individuals who may benefit from disability services while ensuring high quality advising and retention services for all students at the college. Utilizing an equity lens, this position will assist students as they transition to the college experience and serve as an advocate for student success. Responsibilities include coordination of direct services for students with a wide-range of accessibility barriers, determining reasonable accommodations, and assisting the College in complying with all applicable laws relating to disabilities and accessibility. This position actively promotes student success by providing training, support, and leadership in universal design, effective advising practices, and the development of accessible curriculum and systems.


1) Student Access Services
a) Assess needs and barriers to success and make recommendations for student success and retention.
b) Coordinate services, referrals, and other support to maintain an accessible campus environment.
c) Provide consultations, training, and support for staff, faculty, and family members as appropriate.
d) Work as needed with Admissions staff to assist transitions from high school or the community into college programs.
e) Advocate for students when necessary and appropriate to create and maintain a welcoming and accessible learning environment.
f) Assist with the development of special instructional materials and/or adaptation of existing material.
g) Coordinate the hiring and scheduling of readers, interpreters, note-takers, etc.
h) Support college compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.
i) Through an interactive process, review student disability documentation; determine eligibility for disability services. Approve and facilitate individually appropriate accommodations and services in accordance with ADA and Section 504.
j) Maintain files and records pertaining to students receiving accommodations.
k) Ensure policies and procedures for accessing accommodations are clearly delineated and disseminated to the campus community.
l) Coordinates compliance with requirements for Title II of the ADA and Section 504 of the Rehabilitation Act students in order to promote student success and ensure equitable access to the college and its facilities.
m) Research and make recommendations regarding the acquisition of assistive equipment. Support students as they use College assistive technology resources.

2) Advising and Retention
a) Serves as the lead for an interdepartmental team that provides advising services to potential and current college students.
b) Supervises Student Success Advisors, work study and part time temporary employees, including providing evaluations and regular feedback regarding performance.
c) Ensures departmental compliance with program requirements for Simultaneous Enrollment, Running Start, and Tongue Point Job Corps.
d) Assists students in developing academic and career goals and educational plans. Outlines appropriate classes; conducts unofficial transcript evaluations and informal degree audits, evaluates and provides information on credit programs.
e) Lead collaborative processes involving faculty and staff to develop and implement advising and onboarding strategies that are grounded in research and best practices that promote student success, retention, and completion, with particular emphasis on reducing achievement gaps experienced by underrepresented groups. f) Serves as the college’s subject matter expert on advising methods and strategies. Provides professional development and training for all faculty and staff who perform advising functions.
g) Coordinates specialized support/retention services and case management for students who are at risk of withdrawal, including students not meeting satisfactory academic progress by managing the college’s early alert process and providing assessment of the student level of risk and resilience.
h) Ensures high quality, specialized advising and support services to students using outside benefits programs, including Unemployment, TANF, SNAP, Veterans Benefits, and Vocational Rehabilitation.
i) Performs overall management of the advising program including advisor assignment, program assessment, reporting, budget management, and expense tracking. Recommends and implements adjustments to the program.
j) Serves as student advocate in matters related to grievances, tuition appeals and financial aid matters.
k) Maintain the college’s online advising resources including the online new student orientation.
l) Maintains working knowledge of the college’s curriculum and degree requirements.
m) Maintain current knowledge of admissions, transfer and degree requirements for in state and out of state universities.
n) Assist with college marketing, recruitment, and communications efforts as well as on-campus special events as appropriate.
o) Maintain appropriate records for students receiving advising services.

Application Process

This position is open until filled with first review of applications on July 21, 2021. To Apply: Apply on-line at Contact the Human Resources Office at (503)338-2406 or if application assistance is needed. Please visit our web site for more information regarding this position and our application process. Follow special instructions carefully. Only complete applications will be considered.

Institution Information

Clatsop Community College is a public, two-year institution, located in Astoria, Oregon, serving students and communities in northwest Oregon and southwest Washington.

Additional Information

Clatsop Community College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students, and values the rich diverse backgrounds that make up the campus community. To ensure the college provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all, we are seeking a candidate who has an understanding of, and experience with, successfully supporting individuals with varying backgrounds, including people with disabilities; people with various gender identities and sexual orientations; individuals from historically underrepresented communities and groups.

Contact Information

Jennifer Bakke
Contact the Human Resources Office at (503)338-2406 or if application assistance is needed. Web address to apply:


Required Qualifications

Education and Experience Master's Degree in Counseling, Psychology, Education, Special Education, Social Work, or closely related field as well as (1) a minimum of three years of experience providing assistance to adults with physical, learning, and/or psychiatric disabilities. Experience providing academic advising in an education setting. If an applicant does not have the above education and experience, the applicant must provide evidence of an equivalent combination of education and experience to match the minimum qualifications.

Preferred Qualifications

o Professional or personal experience overcoming barriers of accessibility, or experience with income limitations, or who are first in their family to graduate from college.
o Experience promoting accessibility for all students in an academic environment.
o Language proficiency in another language pertinent to our community.
o Experience providing academic advising in an educational setting.