Provide leadership for advising efforts across the service area in collaboration with academic departments, faculty advisors in Academic Affairs, and academic and student support units. The director will be primarily responsible for the management and operation of the centralized Academic Advising Center as part of a team of professionals. The director will provide direction and advocacy for academic advising strategies related to student success and will help foster cross-campus communication and collaboration for academic advising. The director will facilitate assessment to maximize the quality of advising according to the college’s shared advising model.
• Provide vision, leadership and oversight for the Academic Advising Center and its intervention programs, advisor training, student tracking and monitoring, and assessment of advising activities within the region
• Lead development of innovative strategies utilizing new technologies to provide the highest level of student contact and service to contribute to the college’s student success goals
• Manage the Academic Advising Center’s budget, allocate personnel and fiscal resources, and conduct annual performance reviews of personnel
• Oversee development and delivery of regional training programs for professional advisors, faculty advisors, and/or peer advisors
• Develop and oversee standardized data reporting and administration of regional assessment strategies that address evaluation of practices and programs
• Demonstrate strong commitment to student development and success through advocacy, positive attitude, adaptability, approachability, problem solving, and support
• Demonstrate developmental academic advising that assists students in clarifying personal and academic career goals through the use of appropriate student development, human development, and student learning theories
• Assist students in interpreting and understanding placement scores, program curricula, and pre-requisites, etc.
• Assist students in gaining a basic understanding of the College’s registration process and processes that need to be completed prior to the beginning of each semester
• Maintain current knowledge of the institution’s academic programs, curriculum, practices and academic and student policies
• Coordinate with other Student Affairs and Academic Affairs areas to ensure accuracy of advising materials distributed to students, faculty, and staff
• Possess a working knowledge of the various types of student financial assistance programs
• Manage academic advising caseloads throughout the service area in a manner that promotes retention, persistence, and student success through proactive interactions and interventions
• Assist students and support academic advising team in the development of Academic Completion Plans for all program-seeking students.
• Monitor student progress through regular meetings, communications, interventions, assessments, and data collection
• Maintain academic advising records in compliance with College and the Family Educational Rights and Privacy Act (FERPA)
• Develop and maintain appropriate relationships with students, faculty, and staff
• Utilize a communication plan to engage the college community in the academic advising process
• Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected
• Actively participate in professional development opportunities and professional organizations, as well as college-wide committees, etc.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
• This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
Ivy Tech is the largest singly accredited community college system in the nation serving the entire state of Indiana with 32 degree granting locations throughout the state, and classes held in more than 75 communities. Make Ivy Tech your calling! Ivy Tech offers a career that makes a difference in the community. We offer full-time and part-time opportunities based upon your interests and needs including: Competitive core benefits Generous time off Range of voluntary benefits Educational support Professional & leadership development opportunities Opportunities to give back through the Ivy Tech Foundation and United Way Opportunities to impact the Indiana workforce
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Master’s degree in college student personnel, higher education, counseling psychology, or related discipline is required. Minimum of four years of experience in academic advising, admissions, career counseling or related higher education area is required. Demonstrated record of leadership and administrative abilities with at least 3 years of progressively responsible management or supervisory experience. Preference will be given to candidates with expertise in fostering student success, in building cross-disciplinary relationships in academic advising, and in use of educational software to advance student success. Experience working with and being committed to diverse communication is required. Excellent communication and time management skills, as well as the ability to demonstrate initiative and working in a team environment is required. Working knowledge of word processing, spreadsheet, email, and database applications including student records management systems and online social media tools. Administrative and organizational skills along with strong customer service attributes are necessary.
Community College experience or credential preferred.