Job Positions

Director of Coordinated Advising

Categories: Mid Atlantic Region 2


Provost's Office, Academic Affairs


Lehigh University

Date Posted:

Sep 22 2021 6:58PM

Close Date:

Oct 8 2021

Position Description

The Director of Coordinated Advising is responsible for the ongoing coordination and development of undergraduate academic advising across the University. Reporting to the Deputy Provost for Academic Affairs, the Director will work collaboratively with College Deans and Associate Deans, professional academic advisors, and professional staff who provide academic and related advising across campus, in initiatives and areas related to advising and its role in student success, retention and persistence. Lehigh University maintains a dual advising structure with professional advising and academic support staff in each of the undergraduate colleges, as well as active faculty advising and mentoring of undergraduates, particularly undergraduates with declared majors. This inaugural position will work closely with the stakeholders across campus to strengthen the university’s provision of outstanding advising to all undergraduate students.


Position Accountabilities:
• Provide leadership, advocacy, and institutional support for the continued development and implementation of undergraduate academic advising across the university
• Chair an Advising Task Force and leadership team
• Coordinate advising strategy, policies, and delivery across colleges and other university offices (e.g., Academic Transitions, Access and Success, ISSS)
• Working collaboratively with stakeholders across the university, develop and implement a comprehensive strategic plan for academic advising
• Develop and implement assessment plans for all advising programs
• Work with the Office of Institutional Research and Strategic Analytics (OIRSA), Office of First Year Experience, and college deans and associate deans to develop and implement an annual student advising survey
• Collaborate with OIRSA, the colleges, and other campus stakeholders to develop and implement academic advising assessments, including collection and interpretation of data, and creation of final reports
• Stay abreast of best practices in academic advising, maintain up-to-date knowledge of relevant theories; and actively participate in NACADA programs and other professional development

• Working with key stakeholders in the colleges and across campus, develop an academic advising training curriculum
• Create an academic advising manual for use by academic advisors and faculty in the colleges and in related offices
• Plan and implement an annual academic advising forum and other professional development opportunities for advisors; facilitate lunch sessions and workshops throughout the year
• Develop and maintain an academic advisor website for resources and professional development
• Maintain up-to-date training materials and resources
• Develop and cultivate academic advisor recognition for both staff and faculty advisors

• Create and maintain a communication network for advisors across the university
• Work with EM offices, colleges and departments, and other core offices across the institution (e.g., Student Affairs, International Affairs, Access and Success, Athletics, Career and Professional Development) to support academic advising efforts and student needs
• Provide current and accurate advising information to the campus community. Serve as a resource for policy clarification and application to academic advisors and others across the institution through in-person training and consultations, telephone and email support, and continued development of online resources
• Provide expertise for campus advising practices and continuing improvement based on research, best practices, and data
• Collaborate with Library and Technology Services and Enrollment Management to improve advising technology and reporting; serve as functional lead on the implementation of a university-wide advising and retention platform.

• Collaborate with other offices to support advising-related programming for students
• Assist individual students, and parents and families of current students, where needed/requested
• Oversee academic progress of certain special populations (e.g., Posse students)
• Work collaboratively with the Director of Retention to manage communications with high-support students and students considering departure from the university, and conduct exit interviews as appropriate
• Track students who need follow-up and facilitate support for these students; directly advise these students when needed

Application Process

Qualified candidates are invited to apply using Lehigh’s online application site at Please submit the following materials: (1) A cover letter emphasizing qualifications for the position, career goals, and experience; (2) resume; (3) transcripts; and (4) contact information for three professional references.

Institution Information

Founded in 1865, Lehigh University is a coeducational, nondenominational, private residential research university that offers a distinctive academic environment for undergraduate and graduate students from across the globe. Lehigh’s campus is in the Lehigh Valley, which is comprised of Allentown, Bethlehem and Easton, and the third largest metropolitan area in Pennsylvania (area population 820,000). Bethlehem is a vibrant city, rich in history and known for its small-town friendliness and feel. Located 60 miles from Philadelphia, 85 miles from New York City, and 180 miles from Washington, D.C., Bethlehem is conveniently located near several major metropolitan areas; it is also an hour from the beautiful Pocono Mountains. Recognized among the nation's premier research universities, Lehigh offers a rigorous academic community for more than 5,000 undergraduate students and 1,800 graduate students. There are approximately 540 full-time members of the faculty, and more than 1,200 full-time staff members; in total, there are more than 2,000 employees of the university, making it the second-largest employer in the community.

Additional Information

Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, marital or familial status, national or ethnic origin, race, religion, sex, sexual orientation, or veteran status. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.

Contact Information

Jennifer Jensen Deputy Provost for Academic Affairs


Required Qualifications

The ideal candidate will possess strong leadership and planning skills. The candidate must possess strong problem solving skills, be resourceful and proactive, and seek assistance as needed. The candidate must possess strong organizational, planning, and time management skills with the ability to manage multiple, competing priorities. The ideal candidate will possess strong interpersonal and verbal communication skills, and communicate effectively in writing. The ability to cultivate and sustain collegial relationships is critical to this position. A successful director will facilitate the development of networks across the University and collaborate with diverse stakeholders; working collaboratively as part of a team is essential. The ability to be self-reliant and self-directed is essential; the successful director must take initiative and make progress on projects without prompting. A master's degree is required. A minimum of five years of relevant work experience in higher education is required, preferably creating, implementing, and leading programming and assessment for student success and persistence.

Preferred Qualifications

Experience with advising and intervention/early alert technologies and processes is desirable.