Job Positions

Director of Training and Professional Learning

Categories: Northeast Region 1


Enrollment Management and Student Affairs


CT State Community College

Date Posted:

Jun 16 2021 11:54PM

Close Date:

July 8 2021

Position Description

As member of the Student Success Management (SSM) Leadership team, the primary role of the Director of Training and Professional Learning is to lead and coordinate all training and professional learning activities for the Guided Pathways Advising program, career services, and veterans affairs at the twelve campuses within Connecticut State Community College. In addition to the 300 staff members in SSM, the Director will also extend SSM related training opportunities to faculty advisors, student employees, and campus stakeholders on a variety of topics and partner with campus leadership to ensure all staff members are equipped to support students in reaching their academic and career goals. Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)


Under the direction of the Associate Vice President of Student Success and Management, the (SSM) Director of Training and Professional Learning is responsible for leading the design, delivery, assessment, and iterative revisions of training and professional learning programs, identifying emerging training needs, and implementing best practices for instructional design for the SSM division of Connecticut State Community College by effective performance in these essential duties:
Lead the design, delivery, assessment, and iterative revisions of training and professional learning programs within the Student Success Management (SSM) division.
Identify and institute best practices for instructional design using multiple modalities and pedagogical approaches.
Serve as liaison and coordinate training partners and training vendors to ensure high-quality content is delivered including the development of evaluation reports.
Facilitate synchronous and asynchronous workshops and training sessions.
 Develop assessments that accurately measure participant learning.
Collect, review and analyze quantitative and qualitative program data and produce summative and descriptive statistical reports.
Partner with the AVP Student Success Management and divisional leadership to establish responsive design principles that engage stakeholders, collect feedback, and shape program content to match emerging needs.
Collaborate with Associate Director of Student Success Technology to develop solutions to support the creation, storage, and revision of the GPA professional learning plans.
Ensure programs are designed using best practices in diversity, equity, and inclusion (cultural proficiency continuum) and delivered in a culturally responsive and affirming manner.
Review program data, identify trends, and develop (or engage content experts) to develop training content to address deficiencies.
Partner to support new hire onboarding and training process in the Student Support Management division.
 Develop structure for knowledge management system for cataloging and maintaining training content in an accessible and clearly designed format.
Maintain compliance with CSCU, state, and federal policies, laws, and regulations. In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events. This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Application Process

To apply you must submit a cover letter, and resume via the CT State Community College Portal at: CT State Community College Career Page
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Institution Information

Connecticut State Community College includes 12 public community college campuses that serve approximately 70,000 students across the state. Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates. CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

Additional Information

Community College Professional 20, 12-month, tenure track position. Full-time, 35 hours per week. Starting Salary: $79,853 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. Continuing Notice of Nondiscrimination: CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Nicholas D'Agostino Manager of Affirmative Action, Diversity, and Inclusion CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F.

Contact Information

Theresa Eisenbach Director of Recruitment & Talent COE


Required Qualifications

Master’s degree with three (3) or more years of related experience and one (1) or more years of supervisory experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Successful Candidate must have or must possess:
Experience in professional training.
Experience in classroom instruction and assessment of learning.
Experience in data collection and analysis, technology platforms for training, student success best practices, academic advising, digital cataloging and training portfolio development.
Experience with current educational technologies such as content authoring tools and Learning Management Systems.
Experience moderating and facilitating group training and utilizing effective training practices. Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.

Preferred Qualifications

Experience with student populations similar to those served by CT State Community Colleges.
Experience leading cross departmental programs/projects in higher education.
Experience with best practices for instructional/curriculum design using multiple modalities and pedagogical approaches.