Job Positions

Director of the Center for Student Success

Categories: Mid Atlantic Region 2


Academic Affairs


Trinity Washington University

Date Posted:

Jan 12 2022 11:07AM

Close Date:

April 30 2022

Position Description

Trinity Washington University, a comprehensive university in the nation’s capital, seeks an experienced leader to develop and supervise the university’s new Center for Student Success. The purpose of the Center is to improve student enrollment, persistence, and completion through a unified, systematic advising and academic success program across the university that includes the effective use of Trinity’s Starfish platform, data-analytics, and other student success tools.  Trinity serves about 2,000 students in three academic units with certificate, associate degree, bachelor and graduate degrees in the liberal arts and professional disciplines. An historic undergraduate Catholic women’s college with coeducational graduate and professional studies programs, Trinity is uniquely both a Predominantly Black and a Hispanic-serving institution; approximately 80% of the student body is Pell eligible.


Trinity believes that strong advising and holistic support is central to student success, particularly for the large population of first-generation students who attend. This role includes overseeing two Assistant Directors and a team of professional student success advisors serving all of Trinity’s programs in three academic units.  Working cooperatively with the academic deans and faculty, the director will create a comprehensive plan for systematic advising and student success, including delivery of academic support programming; education and training in success-centered protocols and practices for professional and faculty advisors and academic services staff; and the appropriate use of data-analytics to improve student persistence and completion. Working with leaders across the institution the Director will facilitate seamless integration of the student experience from the point of admission through registration, enrollment, and completion.  The Director will ensure that advisors and student services specialists receive cross-training on academic programs, financial aid, learning support, student services, and other core institutional support services.  The Director will have primary responsibility to ensure that the quality and effectiveness of the Center fully embraces Trinity’s mission, values, and strategic goals.

Application Process

Candidates should submit a letter of application addressing the expectations stated in this position announcement, along with a current curriculum vitae to the "Apply Here Now" link below. Finalists will also submit references and writing samples. Review of applications will begin immediately and continue until an appointment is made.

Institution Information

Trinity is a comprehensive institution offering a broad range of educational programs that prepare students across the lifespan for the intellectual, ethical and spiritual dimensions of contemporary work, civic and family life.

Additional Information

Trinity Washington University is dedicated to the achievement of excellence and diversity among its students, faculty, and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.

Contact Information

Chandra Hawkins-Robinson Assistant Director of Human Resources Please apply online by going to and following the hr links to the desired announcement.


Required Qualifications

Candidates must present at least eight years of progressively responsible experience in collegiate academic advising and student support, preferably in an institution with a student body comparable to Trinity’s, and be able to demonstrate successful outcomes through measures such as academic progress, persistence, retention, and completion. Candidates must also have current experience with the use of data analytics software to inform programming and outcome assessment.   Excellence in verbal and written communication skills, dynamic interpersonal talents, evidence of genuine interest in students and how they progress through college are all essential qualities, as well as serious commitment to Trinity’s student population and mission.  Master’s degree required, preferably in counseling, higher education or a related field.  

Preferred Qualifications

Master's Degree in highe education, counseling or related field. English and Spanish proficiency is desirable.