Part-Time and Full-Time positions available.
Summary The SECO program offers comprehensive education, career and employment services to all military spouses through: SECO Coaching Services, the MySECO web presence, and the Military Spouse Employment Partnership (MSEP) Component. Education and Career Advisors provide support to military spouses through the Military OneSource Military Spouse Education and Career Opportunities (SECO) Program Contract by connecting military spouses with academic and employment opportunities.
Physical Demands: Must have a home office set up. Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 20 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Zeiders Enterprises, Inc. is an Equal Opportunity Employer
• Maintain readiness in a fast pace call center work environment to support military spouses.
• Receive initial calls from military spouses via a live hand off using call center technology.
• Receive incoming live chats from military spouses.
• Provide education and career advising, including but not limited to:
o Opportunities for online and distance education and training
o Tools for school selection and financial assistance resources
o Federal, state and local occupational licensing
o Credentialing information for select career fields.
• Schedule career coaching appointments.
• Assist spouses with troubleshooting website access associated with SECO programs.
• Assist with the administration of a Department of Defense military spouse scholarship program.
• Maintain government provided case management system, spouse profiles and scholarship accounts.
Please Apply via https://recruiting.ultipro.com/ZEI1000ZEID/JobBoard/5966f8ea-2f33-46ea-aa96-f4f549ba84eb/OpportunityDetail?opportunityId=c0968b98-c7c4-4bc0-ab5d-e82c2c750163
Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.
Shift for this position: The call center’s hours of operation are Monday – Friday: 7:00 AM – 10:00 PM EST, and Saturday: 10:00 AM – 5:00 PM EST and holidays. • Successful candidate’s specific schedule will be determined by the Advisor Services Lead and may change based of the contract.
Please send application through https://recruiting.ultipro.com/ZEI1000ZEID/JobBoard/5966f8ea-2f33-46ea-aa96-f4f549ba84eb/OpportunityDetail?opportunityId=c0968b98-c7c4-4bc0-ab5d-e82c2c750163