Job Positions

Financial Aid Counselor

Categories: Northeast Region 1


Financial Aid


St. George's University

Date Posted:

Jun 23 2021 10:54AM

Close Date:

Jul 21 2021

Position Description

The Clinical Financial Aid Counselor reports to the administrative team which consists of the Director, Associate Director, and Assistant Directors of Financial Aid. This position incorporates the full range of financial aid responsibilities, including assisting graduate level students in the application process, resolving eligibility issues, packaging loans and/or scholarships, certifying federal loans and providing information on loan repayment. The Clinical Financial Aid Counselor must abide by a complex set of rules and regulations that only pertain to clinical students due to nonstandard nature of the clinical terms. They are tasked with monitoring and awarding every individual clinical aid applicant within a floating academic year with limited applicability to batch processing due to nonstandard nature of students’ rotation schedules. Due to each student’s individualized rotation schedule, eligibility and compliance are at a greater risk, making attention to detail and constant assessment of all student activity crucial. The tasks assigned to the Clinical Financial Aid Counselor requires a high level of skill in identifying processing anomalies and seasoned problem-solving skills. Each Counselor is assigned to work with approximately 900 students.

Hours and Travel
A typical work week is 37.5 hours, Monday through Friday, 9am to 5pm. Flexibility and willingness to work evening hours and weekends in support of peak-time initiatives. Flexibility to work hours outside of normal business hours to accommodate students throughout various time zones.


Essential Functions
Monitor and assess federal loan eligibility student by student
Mastery of understanding the complex regulations around awarding federal loans to applicants with student specific terms
Analyze student individual rotation schedules to assess loan eligibility and how any changes to their schedule impacts compliance
Determine eligibility for multiple Unsubsidized Stafford loan awards within same award year (borrower-based loan awards)
Review loan histories on federal database to ensure awards do not exceed aggregate limits In depth individualized student counseling to ensure understanding of timing of student’s loan disbursements and budgeting of respective refund for living expenses
Award clinical student loans manually or by batch process according to their individual schedules
Monitor and follow-up on pending and/or denied GPLUS loan applications
Verify enrollment in student rotations and assign appropriate loan period for certification process
Analyze various reports to determine accuracy of disbursement dates, start dates, eligibility for certification and outstanding application requirements
Educate students with debt management information and financial literacy
Attend training seminars and maintain knowledge of the financial aid regulations and rules
Provide administrative support along with other tasks as assigned
Present financial aid information to large groups

Application Process

Apply on our career site:

Institution Information

USS provides a number of different areas for career opportunities and growth. We pride ourselves around having fulfilling career pathways in which you are part of a very special mission to help prepare students to shape the future of the medical field. Whether you are in a functional role behind the scenes or in a student facing service role, our meaningful careers have a positive impact on the world in which we live. Be a part of making a difference – join our team.

Additional Information

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Contact Information


Required Qualifications

Bachelor’s degree
Minimum of four years of financial aid experience preferred
Proficient in Banner, COD, NSLDS and Office 365

Preferred Qualifications

Essential Knowledge, Skills & Abilities
Excellent organizational, interpersonal, counseling, and written/verbal communication skills
Manage large volume of materials efficiently and apply complex guidelines accurately
Demonstrated quantitative skills
Ability to multi-task and work cooperatively with others
High level of problem identification, problem solving and critical thinking skills
Detail oriented
Committed to a high level of quality customer service