Job Positions

H10931 Req774/Senior Academic Advisor

Categories: Rocky Mountain Region 10


Student Services


Pima Community College

Date Posted:

Oct 14 2020 10:00PM

Close Date:


Position Description

Reporting to Student Affairs and the Directors of: Advising and Counseling; or Student Engagement; or Virtual Services; the Senior Academic Advisor (Program Advisor) advises students in an assigned academic pathway as part of a student caseload; serves as a liaison between the division deans, faculty, and Student Affairs area staff; works as part of an assigned advising and counseling team, and collaborates with faculty in supporting the development and updates of student academic pathways. This position provides excellent advising services and support to students, working as a professional and collaborative team member, and develops and supports the execution of strategic initiatives in collaboration with leadership. This position researches and communicates changes and innovations in student affairs and academic and career trajectories utilizing advising and student success best practices, identifies advising objectives, and develops process improvement plans. The Senior Academic Advisor provides information to area leaders regarding both student affairs and student services issues; academic and instructional program updates; reviews policies and procedures; drives consistency and efficiency in processes; and builds integrated plans to help shape the College’s culture and position the College as a premier educational institution. Senior Academic Advisors participate in projects and consult leadership in key student affairs functions including academic advising policy development; planning and process design; and strategic plan interpretation. Incumbents in these positions serve on a team to advise students on programs of study; research and recommend solutions for complex student advising concerns; develop, maintain, and provide guidance on College policies, processes, and procedures; assist in designing metrics; and recommend improvements and modifications. The following assigned academic areas are available: Applied Technology Business and Computer Science Health Related Professions STEM Frequent local travel is required for all positions. Incumbents for all positions may be reassigned to other areas should additional program needs arise.


Provides excellent advising services and support to students, working as a professional and collaborative team member
Contact students in their assigned program areas to inform, invite, and schedule them to utilize their advising services
Develop and offer group advising opportunities for students
Schedule office hours/appointments with students year round virtually and at the campuses students attend, when a return to campuses occurs
Work with Deans, Faculty, Advising teams. and Curriculum Services to support development of academic pathways led by Deans and Faculty
Create and facilitate academic program information sessions and/or orientations
Help to develop and support the First Year Experience program with embedded advising, career advising for specialized programming
Connect and coordinate with faculty in their program area Visit classrooms to talk about advising resources
Assist in the Student Services Centers as needed for advising support to students

Additional duties will include the following:
Advise students on programs of study; admissions and completion requirements for degree programs; and certificate and occupational programs
Assist students in completing Pima Community College (PCC) Educational Plans to meet their academic goals
Serve as a liaison between the Division Deans, faculty, and area staff for information and development of area initiatives
Research and recommend solutions for complex student advising concerns
Analyze student outcomes data to identify issues and discrepancies; formulate recommendations for appropriate action based on findings; partner with the Registrar’s office to provide information and resolve student concerns
Serve on the area teams to plan, facilitate, and assist in developing and implementing goals and objectives
Ensure workflows are effective in meeting goals and objectives
Ensure compliance with federal and state laws and regulations
Develop, maintain, and provide guidance on College policies, processes, and procedures within Student Affairs
Provide information regarding best practices and trends in student development theory
Collect and evaluate student and academic services operations and processes; assist in designing metrics to measure quality of services; recommend improvements and modifications; summarize findings and prepare related reports
Collaborate with other area advisors and area coordinators and the District Office to facilitate and improve services to students; create effective working relationships with academic departments and support units
Research, update, and maintain confidential student records; conduct student transactions utilizing the College student information system
May serve on college-wide committees and task forces focusing on academic success, student advising, and assigned instructional programs
Perform other related duties as assigned

Application Process

In order to apply for a position, applicants must submit an application and include the required documents listed for the position.

See below for information about documents:
Resume should be up-to-date and account for and describe all gaps in employment
Letter of interest or cover letter should not exceed two pages, and should describe your knowledge, skills, abilities, and experience related to the duties and responsibilities of the position, as well as the strengths you would bring to the assignment.
Cover letters/letters of interest are not required to be addressed to a specific person or persons.
If you have any questions regarding the application process, please call Human Resources at (520) 206-4624 or Human Resources hours are Monday through Friday, 8:00 am to 5:00 pm. To request a reasonable accommodation for individuals with disabilities, please contact Contact Us. If you do not find an open position that you would like to apply for, we encourage you to Connect With Us. This will allow our Talent Management team the ability to search on your qualifications for future openings.

Institution Information

Are you creative, open to change, and passionate about continuous learning and self-improvement? Ever consider a career in higher education? Connect with diverse and talented coworkers at Pima Community College, and help us reach out to Southern Arizona. PCC is committed to diversity, equity, inclusion, and social justice. The College values and celebrates our talented, diverse workforce and seeks to attract, hire, and support employees who consistently and actively embrace diversity, equity, and inclusion. We are intentional about social justice, specifically, the active engagement toward equity and inclusion that addresses issues of institutional, structural, and environmental inequity, power and privilege. See our Diversity website for additional information about our commitment. At Pima Community College, we believe that every role is vital to achieve student success and meet the diverse needs of our students and community. As we celebrate our 50th Anniversary we continue to sharpen the skills of our employees that we may see our vision of becoming a premier community college through. The best talent means we provide the best to students.

Additional Information

Have you heard about all we have to offer our employees? We offer a highly competitive benefits package that goes beyond affordable medical plans. Because we value work-life balance, we offer an award winning Wellness and Employee Assistance Programs and our employees accrue 24 vacation days per year. Check out some of the perks of working at PCC: Benefits , Holiday/Recess Dates , Retirement , Tuition Waiver , Employee Assistance Program , and more!

Contact Information

Laurie Natale


Required Qualifications

Bachelor’s degree in a related field and One year of progressive experience in Student Affairs providing academic advising services

Preferred Qualifications

Bachelor’s degree in a related field and One year of progressive experience in Student Affairs providing academic advising services