Job Positions

Manager, Academic Success

Categories: Not Region Specific


Academic Success


Orbis Education - multiple colleges/universities

Date Posted:

Jun 9 2021 8:37AM

Close Date:

Aug 9 2021

Position Description

Job Description
Major responsibilities include academic advising/success coaching and the retention/persistence of enrolled healthcare students. The Success Coach interacts with students, healthcare faculty, professional staff, and other program personnel to enhance and facilitate the progression, and graduation of students. In addition, the Success Coach strives to ensure the highest levels of student outcomes and program satisfaction are achieved

Primary Job Objectives:
Facilitation and support of student progression KPI achievement for all associated partners Growth and development of assigned success coaches


Provides direction, growth, and development of success coaches
Creates and facilitates strategies with the goal of achieving KPI’s Maintains a high level of student satisfaction via the services provided by the coaches
Works with leadership team in order to maintain, develop, and improve on current processes and procedures Determines areas of improvement in services offered and individual coaching approaches
Ensures accuracy of data in all required reports and/or dashboards
Understands individual partner needs and ensures coaches are catering service to students based on requirements
Communicates concerns about student progress to administration
Be visible at the individual sites and maintain an approved travel schedule
Ensures quality service is being delivered to all students
Leads advising group in Orbis initiatives
Assists to ensure data entries and/or SOP’s are accurate and up to date
Leads communication to both Orbis and partner leadership regarding student performance and expectations Assists in training and employee development efforts in conjunction with the VPAS and AS Training Manager

Application Process

Institution Information

Orbis Education partners with colleges and universities across the US by offering Accelerated Bachelor of Science in Nursing Program

Additional Information

Number of coaches to support could range from 5-12, time zones vary depending on partner location

Contact Information

Laura Sullivan, Talent Acquisition Partner


Required Qualifications

Leadership, Team Lead or Senior Advising experience in a Higher Education Setting or OPM
Strong student advising and/or counseling background
Demonstrated ability to work remotely, independently and collaboratively
Bachelor’s degree required

Preferred Qualifications

Experience working in a start-up environment or product launch preferred
Master’s Degree in higher education, counseling preferred
Experience in healthcare or a complementary field preferred
Understanding of supporting team members and working in a matrix organization