Job Positions

Navigate Project Coordinator

Categories: Northeast Region 1


Academic Affairs


University of Maine

Date Posted:

Oct 25 2021 7:26AM

Close Date:

Nov 15 2021

Position Description

The University of Maine seeks a Navigate Project Coordinator. The Navigate Project Coordinator oversees the implementation, maintenance, and development of EAB Navigate, while regularly communicating its impact on student success and retention with university staff, faculty, and administrators. Coordination of the project includes oversight of the promotions, training, platform technology, mobile app content, and involvement in planning student success initiatives related to the available tools within the Navigate platform. In addition to being the team leader for the Navigate Advisory Committee, this position participates in the development of policies pertaining to the usage of Navigate. Must be a strong collaborator and communicator, with a high level of accountability and strong ability to balance feedback from many stakeholders to facilitate improvement. The coordinator serves as the primary contact for Student Affairs, Academic Affairs, and other student support units for Navigate-related training, feature enhancements, functions, workflow reports, and analytics.


•Serve as primary point of contact for workflow, troubleshooting, and process improvements associated with Student Affairs, Academic Affairs, and other student support units using EAB Navigate.
•Manage and monitor the integrity of the system, including the areas of primary data management, workflow, and analytics reporting. The coordinator will, in turn, be responsible for addressing with EAB’s dedicated consultant any issues with the system. Partner with the Office of Student Records, Office of Institutional Research and Assessment, and Enrollment Analytics, as appropriate to validate and improve management reporting that can be used in support of college-specific retention and student success strategies, as well as overall institution-wide retention and student success goals.
•Develop strategies for communication campaigns for students and faculty.
•Participate in various committees to establish policies for the usage of Navigate.
•Lead the Navigate Advisory Committee and implementation teams consisting of application administration, promotion, training and content management.
•Support initiatives and opportunities that provide greater coordination of interventions and outreach to at-risk student populations across our campus.
•Prepare and deliver multiple training opportunities for faculty and staff.
•Work collaboratively with IT (UMaine and EAB) to troubleshoot technical issues.
•Assemble and consult a student advisory group with regard to Navigate content and process improvement. •Serve on the Retention and Student Success Committee and manage the implementation of Navigate-related initiatives proposed by the committee.
•Develop and maintain professional relationships that reflect courtesy, civility, and mutual respect.
•Build productive relationships with internal and external constituencies.
•Utilize coaching and mentoring methods which provide an environment that is anticipatory, supportive, and encourages constructive feedback on performance.
•Commit to organizational improvement by identifying opportunities to improve, and recommending possible alternatives for a situation.
•Perform other reasonably related duties as assigned.

Application Process

Applications must be submitted at:

Institution Information

The University of Maine is a community of more than 11,700 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is the state land and sea grant university and maintains a leadership role as the System’s flagship university. As a result, it is dedicated to providing excellent teaching, research, and service at the university, state, and national levels. Further information about UMaine can be found at

Additional Information

The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. As a former NSF ADVANCE institution, the University of Maine is committed to diversity in our workforce and to dual-career couples. UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live.

Contact Information

John Mascetta, Search Committee Chair,


Required Qualifications

The successful candidate will have an earned Bachelor’s degree and a minimum of three years of project management experience with at least one year of direct experience in higher education; a demonstrated understanding of factors that lead to student success in the current environment of higher education; knowledge of current pedagogical practices, especially high-impact practices and experiences, and early alert strategies; knowledge in word process and spreadsheet and presentation applications; excellent organizational, verbal and written communication skills; excellent judgement, including sensitivity to personal and confidential information; excellent interpersonal, communication, and customer service skills in working with a diverse community; demonstrated ability to work independently while also contributing to collaborative efforts within a team environment; punctuality, accountability, thoroughness, and resourcefulness.

Preferred Qualifications

An earned Master’s degree is preferred. Other desirable characteristics for the Navigate Project Coordinator would include direct experience with the Navigate APP and platform or comparable student success tool; direct experience facilitating process improvement initiatives; familiarity with sophisticated software programs including desktop database applications; and familiarity with Peoplesoft, Banner, or another Enterprise Data Management System.