Job Positions

Online Program Coordinator

Categories: Mid South Region 3


College of Engineering and Computer Science


University of Tennessee Chattanooga

Date Posted:

Jun 21 2019 10:00PM

Close Date:


Position Description

This position will be responsible for the daily administration of the online Master of Science (MS) programs within the College of Engineering and Computer Science. The online MS programs include engineering, computer science and engineering management. The programs are being launched Fall 2019 utilizing a third party for the services - Focus Eduvation will provide marketing, academic support for course conversions and ongoing student retention services.


This position will interact with Focus Eduvation staff and internal UTC staff and be responsible for the coordination of their activities. This will include the application and admission process as well as ongoing student information reporting via website communication, phone calls, etc. The position consults with department heads and/or a faculty committee for applicants not meeting the established criteria. The position will review and maintain all completed application files and recommend admission decisions. Once admitted, student performance will be tracked and reported to college leadership. The position will advise students on course selections and schedule planning, and will provide ongoing advisement and counseling as the student progresses through the program. The position is also responsible for assisting college leadership with other duties related to other graduate programs and the college as needed, as these functions are critical to the retention and graduation of the students. Additional duties include but are not limited to: coordination with vendor and internal resources, program tracking and reporting, involvement in campus and college committees, and assistance with other graduate programs.

Application Process

Apply online at

Institution Information

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Contact Information

Amber Burdsall, 423-425-2791,


Required Qualifications

Bachelor’s Degree required; Must have at least two years of working experience in a similar role/preforming similar function; Excellent oral and written communication skills required. Must have strong project management skills and be highly organized and efficient. Must be able to work well in team environments and possess strong conflict resolution skills. Computer skills required with proficiency in Microsoft Office.

Preferred Qualifications

Master’s Degree preferred; at least two years’ experience, preferably in student centric activities, preferably in higher education preferred.