Job Positions


Categories: Mid South Region 3


Academic Advising Center (AAC)


Duke University

Date Posted:

May 10 2022 10:13AM

Close Date:

July 10 2022

Position Description

This position is responsible for enhancing undergraduate education at Duke through the administration of academic programs that guide students through the integration of the many facets of undergraduate academic life into a fulfilling and coherent academic plan. Under the purview of the Director of the Academic Advising Center (AAC) in collaboration with the Assistant Vice Provost for Undergraduate Education, Student Success, this position supports strategic planning, communication, operations, and assessment of division activities as well as works within the AAC as a college advisor providing support in a variety of ways. The Office of Undergraduate Education is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic and organizational excellence. Candidates who can contribute to that goal, and who meet the qualifications for this position, are encouraged to apply and to identify their strengths in this area.


Program Management (60%)
Identify needs in undergraduate education that pertain to a range of specified academic disciplinary areas, work independently to develop, propose, and create initiatives that respond to those needs, and work collaboratively and collegially with essential campus partners, including faculty and deans, to achieve those initiatives. Oversee communication and outreach efforts and technology needs for OUE’s division of Student Success including content creation, data management, video production/editing, website, digital and social media outreach. Lead the development and implementation of a Student Success communications and marketing plan. Work collaboratively with the AAC Associate Director to identify and/or develop electronic, media, and instructional technology resources that support college advisors and supplement students’ learning. Train students, staff, and college advisors on effective use of these new resources.
• In collaboration with the OUE Research Director and OUE’s division of Student Success leadership, define program and learning outcomes, plan, implement, and evaluate assessment protocols to measure those outcomes, and implement iterative program enhancements. Write and/or direct the preparation of reports for OUE’s division of Student Success on patterns of student learning and program effectiveness and assist in strategic planning for improvements or enhancements.

Advising (35%)
Meet individually with students to discuss and plan the integration of curricular, co-curricular, and experiential opportunities into each student's undergraduate experience, including full academic plan to graduation. Serve as a college advisor for up to 15 new students each year. Serve as back up advisor when college advisors are unavailable to meet their students during the registration period and become the college advisor for students whose advisor is no longer able to serve in the role. Participate fully with the rest of AAC staff on summer advising efforts for the incoming class. Hold regular office hours and be available to students on an ad-hoc basis and for walk-in advising. Develop appropriate outreach to students using a variety of methods and social media to alert students for opportunities to meaningfully engage in undergraduate programs. Within the time allocated to advising, support the AAC in additional ways as determined by the director.

Other (5%)
Liaise with other campus units in the Office of Undergraduate Education, Student Affairs, and Academic Affairs to support students’ academic success. Serve on OUE and university committees

Application Process

Apply here:

Institution Information

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Additional Information

Diversity, Equity and Inclusion are core values of the Office of Undergraduate Education. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants with a demonstrated commitment to issues of diversity in higher education are particularly encouraged to apply. Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Contact Information

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Required Qualifications

Work requires communications, analytical, research and organizational skills generally acquired through completion of a Master's degree program. PhD preferred. Work requires 3 years of experience in academic advising, teaching, or related engagement with undergraduates OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Preferred Qualifications

Experience providing communications or marketing support in a higher education setting. Fluency with design applications such as Canva and Adobe products. Experience developing and editing brief videos. Understanding of communications, marketing, and social media best practices Experience providing academic support, advising, teaching or related engagement with students in a higher education setting. Understanding of student cognitive, social, and emotional development and learning strategies at the post-secondary level. Strong oral, written, and intercultural communication skills. Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes. Experience working directly with and elevating the ideas of people from diverse racial, ethnic, and socioeconomic backgrounds. Ability to serve as an advocate for individuals of all backgrounds.