Job Positions

Professional Career Program Manager

Categories: Northeast Region 1


Office of Career Guidance


University Support Services

Date Posted:

May 24 2021 3:09PM

Close Date:

July 24 2021

Position Description

The Student Advocate/Professional Career Program Manager (“SAPCPM”) will be responsible for developing, instituting, and managing a program within the University which focuses on coordinating resources for at-risk clinical students. In the event students are unable to pursue a career in clinical medicine, the SAPCPM will assist them in selecting and executing on an alternative career path. The SAPCPM will worth with partners both inside and outside the university to develop Alternative Career Pathways. The SAPCPM will report to the Executive Director, School of Medicine and work closely with the Office of Career Guidance. The PCPM will be well-versed in career development and the preparatory needs and skills necessary for a Medical School Student guiding them from into the program until employment. As a Student Development Advocate this position will amplify the work done by Primary Advisors, OCG, and Academic Support by actively tracking student compliance with at risk student remediation policies and to document all interactions with students. The Student Development Advocate will follow their students through the meeting of GAB requirements, residency attainment, and, if necessary, referral to the Professional Careers Program.


Develop relationship with at-risk students. Serve as an advocate for the students’ best interests. Review of at-risk students’ Insight records and liaising with Basic Sciences academic advisors where appropriate to develop a comprehensive student profile. Proactive outreach to all at risk students upon matriculation into clinicals, ensuring they fully understand all resources available to them. Proactive outreach to all at risk students to ensure compliance with instructions from Primary Advisors, OCG, and Academic Support. Review of at-risk students’ Insight records and liaising with Basic Sciences academic advisors where appropriate to develop a comprehensive student profile. Proactive outreach to at risk students before and after OCG presentations. This position will be the responsible party to monitor, assign and track all of the students who fail at least 1 NBME exam, based on policy in the Student Manual. Develop opportunities for students to receive educational opportunities within SGU to prepare them for alternative career pathways. Through external networking, create, develop and maintain relationships with both healthcare and non-healthcare organizations to identify their employment needs for building feeder programs for our students. Work with the Office of Career Guidance and Student Success Program Manager to identify students who may benefit from an alternative career track and initiate outreach to these students. Provide individual career advising services to students who are pursuing alternative careers. Work to earn the role of a trusted advisor. Work with SGU leadership, identify, recommend, and implement career preparation programs, such as resume writing, networking strategies, interviewing skills, etc. that would enhance a student/graduate’s success in this job market. Identify future trends in employment and recommend educational (degree) or training programs that would address these employment needs. Manage the Alternative Career Pathways database and report on programmatic outcomes. Brief SGU’s Leadership Team regarding the program’s progress on a regular basis. Send communications to students and actively track compliance and to document all interactions. Communicate all appropriate student information to appropriate parties

Application Process

Institution Information

University Support Services LLC (USS) is an affiliate of St. George’s University (SGU), a leading provider of international medical education. St. George’s University students and faculty come from 151 countries to the island of Grenada, located in the West Indies.

Additional Information


Contact Information

Brittany Degennaro, Sr. Human Resources Generalist


Required Qualifications

5+ years of relevant experience in field of higher education Possess either significant experience working on the employer networking side of student career placement in higher education or in an academic advising recruitment function (preferably in STEM fields). Demonstrated ability to market services and engage external constituents – exceptional presentation, influence and relationship building skills. Strong understanding of student career development philosophy and the identification of educational needs to meet the emergent job market. Exceptionally strong communication and organizational skills to manage significant-sized pools of Alternative Career students and tailor interventional plans for each. Strong data analytics skills. Desire to help people, ability to work with a team, strong propensity to take initiative, and excellent written and verbal communication skills. Exemplary project management skills, problem solving skills, experience developing new programs. Demonstrated ability in a leadership role of some kind; prior management experience is preferred. Creativity, innovation and initiative are key traits needed to succeed in this position. Frequent communication and iteration with other departments to share information and to aggregate and analyze data to be used in decision-making process.

Preferred Qualifications

Experience working with undergraduate or graduate students on academic and/or career success programs General business savvy and working knowledge of current technology. Ability to multitask and communicate openly with managers and across the organization. Intelligent, internally motivated self-starter who enjoys working in a group setting. Detail-oriented and data driven with ability to analyze quantitative and qualitative data and be able to present findings to group. Applicant is confident and composed yet flexible and eager to learn. Strong proficiency with Microsoft Office suite Work well within a diverse company with staff of differing skillsets in several locations.