Job Positions

Program Assistant for University Partnerships

Categories: Not Region Specific


University Partnerships


Linn-Benton Community College

Date Posted:

Jul 22 2021 3:59PM

Close Date:

Aug 4 2021

Position Description

Coordinates and implements the work of the University Partnerships program, including maintaining and creating university articulations and Degree Partnership Program (DPP) student recruitment, registration, and retention. Provides direct student support for program navigation and academic progression, referral monitoring, and intervention for students, communication, and events.


Provides support for students entering the Degree Partnership Programs (DPP) Develops and monitors infusionsoft email campaigns for prospective students. Answers questions and navigates the process with prospective and newly admitted students. Conducts DPP information sessions and recruiting events on and off campus. Provides an overview of the program, admission requirements, application process, new student orientation, and course registration information. Responsible for entering students into Banner for the Degree Partnership Program, effectively admitting and matriculating students into Linn-Benton Community College (LBCC). Attends off-campus START sessions during the summer and term orientations at OSU. Provides academic advising to DPP students at Oregon State University (OSU) START sessions. Interprets placement test results including the alignment of LBCC courses with OSU courses, and assists students with scheduling needs. Attends off-campus orientation sessions at other partner institutions as appropriate. In cooperation with the Transcripts office, performs transcript evaluations for incoming students. Gives campus tours to prospective students and family members. Provides support for current students enrolled in the Degree Partnership Program Advises DPP students on course selection at LBCC and at partner institutions as appropriate. Uses online articulation tables to determine course equivalencies. Enters and verifies pre-requisite overrides for DPP students. Using knowledge of college processes, procedures, rules and regulations, problem-solve with students around progression challenges and barriers. Ensure students know their next step after seeking assistance. Respond to unexpected situations with creativity and composure by assessing college resources for a solution. Focuses on practical solutions to addressing barriers to academic progression. Maintains knowledge of current policies at Oregon State University (OSU), Western Oregon University (WOU), and Oregon Tech, and other partners to allow problem-solving with students around progression challenges and barriers. Provides a welcoming and friendly environment that focuses on positive interactions. Works directly with LBCC staff and faculty to ensure students’ academic needs are met. Must be friendly, empathetic and encouraging in order to assist a diverse spectrum of students to navigate college processes. Displays flexibility and creativity in supporting student needs. Displays openness and commitment to inclusiveness, equity, and universal design. Connects students to appropriate faculty members or managers for counseling, problem solving, advising, and/or immediate intervention and referral. Assists students in self-management until other services are available. Serves as the academic advisor and main point of contact for students who are attending college (post HS graduation) at Oak Creek Correctional facility. Delivers a variety of services to students regarding processes and procedures of course selection, registration, skills and resources and works within the rules of Oak Creek and LBCC. Develops, monitors, and maintains articulation agreements and curricular guides at DPP and other partner universities Reviews, edits, and maintains the college-wide advising guides for OSU and other university partners. Monitors articulation college-wide with Oregon State University and other university partners. Audit course and curriculum changes to assure alignment consistency with university partners for transfer programs and contact appropriate advisor or faculty at the partner school to confirm changes. Alerts the dean when course articulations change. Coordinates meetings between partner universities and LBCC faculty to facilitate and maintain articulation agreements. Coordinates and maintain the visit schedule for advisors visiting from partner institutions. Maintains current knowledge of LBCC and OSU Banner as well as staff contacts at all partner schools in order to retrieve and process information regarding DPP students. Applies criteria to evaluate proposed new articulation agreements, and works with staff at partner institutions to develop planned articulations. Creates data reports from the Cube, the Student Clearinghouse, and partner institution datasets to evaluate student progress, patterns of student use, and the value of potential program paths. Coordinates publicity and marketing for DPP Maintains and monitors membership to various DPP email lists for recruiting and retention. Works with admissions staff to identify potential students for recruitment. Develops, maintains, and updates DPP social media. Coordinates and plans DPP advising events, application workshops, and scholarship essay workshops. Maintains DPP website. Supports faculty and management for variety of Academic Progression program needs Works as an enrollment expert at the New Student Start as scheduled. Supports program review efforts and strategic planning in University Partnerships. Cross-trains in international programs to support international students in transfer. Supports other staff in using Banner and Aviso, trains as needed, and provides backup support as appropriate. Performs other related duties as assigned.

Application Process

Institution Information

Linn-Benton Community College is a community college in the heart of the Willamette Valley in Oregon. We offer a strong transfer program with close connections to Oregon State University and Western Oregon University.

Additional Information

LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more information, please LBCC Bilingual Pay Incentive Administrative Policy or the Classified Association Agreement.

Contact Information

Katie Winder, Dean of Instruction.


Required Qualifications

Position requires an AA/AS degree, and at least one-year experience working in customer-facing support services. Position requires at least one year of demonstrated proficiency in maintaining, operating, and editing workflows and back-end functionality of Banner, or similar information system, or customer service management software. Position requires demonstrated experience in managing complex processes involving data, and a demonstrated ability with public presentations, and in small-group student or client consultations. An equivalent combination of education and experience that enables full performance of the job may substitute for degree requirement.

Preferred Qualifications

Bachelor's Degree preferred. Work experience in a collegiate setting preferred. Proficiency in written and oral communication in Spanish preferred. Proficiency in a student retention software such as Aviso is preferred.