Job Positions

Program Counselor

Categories: Northwest Region 8


Shiley School of Engineering


University of Portland

Date Posted:

Dec 22 2020 10:53AM

Close Date:

Feb 28 2021

Position Description

This position advises undergraduate students at the Shiley School of Engineering to meet degree requirements and be successful overall academically. Essential functions include registering students; advising and counseling students regarding degree requirements; planning informational programming; and referring students to department and University resources. This is a full-time, exempt (hourly – generally 35 hours per week), 12 months per year position with benefits. Benefits include: medical and dental insurance, life insurance, sick time and vacation time consistent with University policies, long-term disability insurance, flexible spending account benefits, tuition remission benefits generally starting after 90 days (employee) or 2 years (spouse and children) of employment, retirement contributions generally starting after 2 years of employment, and eligibility for the University’s home purchase assistance program consistent with program requirements. (Benefits are subject to all relevant University policies, practices, contracts, and any other relevant materials.


Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions. Review and administer student records, analyze data, and make recommendations that require interpretation and influence decisions on routine issues. Collaborate with other staff, faculty, and other offices to resolve simple to complex issues. Contribute to developing and analyzing review process of offerings, policies, and programs. Collect and analyze data from multiple sources and prepare reports. Contribute to identifying trends, needs analysis, and participate in the implementation and testing of technology. Contribute to development of marketing materials and strategies; assist in planning and developing programming activities and outreach functions. Serve as a subject matter resource to other departments; represent the Shiley School of Engineering. May apprise students of research, fellowship, and scholarship opportunities and participate in related student recruitment and selection. May assist with the administration of financial processes. May participate as a member of a project team. May train and supervise other staff, volunteers, student employees, and temporary workers. Other duties as relevant to the duties of the position or as assigned by supervisor or designee. Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility.

Application Process

Apply online:

Institution Information

Founded in 1901, the University of Portland is a private, comprehensive, Catholic university with a mission of teaching and learning, faith and formation, service and leadership. The Donald P. Shiley School of Engineering has an enrollment of approximately 650 students across four undergraduate majors (computer science, civil, mechanical and electrical engineering) as well as two master’s programs. For more details, see:

Additional Information

All University of Portland positions require the ability to use and/or learn to use in a timely manner current or new technologies, software, and applications at level of proficiency and sophistication required for duties of the position. In most situations, the necessity of learning, using, and/or supporting new technologies, software, and/or applications does not change a job description nor make the position one that involves higher level duties.

Contact Information

Apply online:


Required Qualifications

Education and Experience Required:
Bachelor’s degree. (Master’s degree in higher education or related field preferred).

Knowledge, Skills and Abilities
​Excellent verbal and written communication skills. Excellent customer service and interpersonal skills. Excellent public speaking and presentation skills; ability to effectively speak and present before audiences of several hundred persons. Excellent organizational skills and attention to detail, accuracy, and timeliness. Excellent analytical, critical thinking, and problem solving skills. Ability to conduct research and present data in a clear and persuasive manner. Proven success in following through with and completing projects, including multiple projects being worked on at the same time. Strong orientation towards taking initiative and ownership of projects and assignments and being proactive with projects, assignments, quality, professional development, and process improvements. Ability to prioritize, multitask, be flexible with changing circumstances, and meet deadlines. Ability to routinely and independently exercise sound judgment in making decisions. Ability to maintain confidentiality and effectively handle highly sensitive and confidential information with sound judgment, tact, and discretion. Competence with and commitment to diversity and inclusion; ability to be an effective partner with diverse students, faculty, and staff. Ability to work independently, to effectively receive supervisory input and directions, and to effectively work as part of and contribute to a team. Ability to self-monitor for quality work product output and continued professional development. Willing to support and enhance the educational mission and purpose of the University and Shiley School of Engineering. Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of individuals, groups, policies, and processes. Effective ability to use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized maintenance management systems.

Minimum of two years of relevant experience (i.e., program counseling or program administration in higher education).

Preferred Qualifications
Familiarity with science/engineering education. Or a combination of equivalent education and/or experience. Certificates and Licenses Required