Job Positions


Categories: Great Lakes Region 5


Office of Minority Student Affairs


University of Illinois at Urbana-Champaign

Date Posted:

Apr 5 2022 8:02PM

Close Date:

June 5 2022

Position Description


Office of Minority Student Affairs
University of Illinois at Urbana-Champaign

The Office of Minority Student Affairs (OMSA) at the University of Illinois at Urbana- Champaign is accepting applications for a Student Success Advisor. A critical position in the office, the Student Success Advisor will work alongside a team of professionals that are making transformative moves to improve the retention, success, and graduation rates for low-income, first generation and/or academically underserved undergraduate students. We invite individuals with specialized training, skills, and experiences helping students succeed to apply.

Primary Position Function/Summary:

The Student Success Advisor is responsible for providing advising, mentoring and coaching to select freshmen and transfer students in the Advising and Mentoring unit of the OMSA, as well as providing supervision for a cadre of graduate staff. This position will work closely with academic units to investigate and troubleshoot barriers that prevent student success.

Major Duties and Responsibilities

(75%) Advising

  • Serves as an advocate and resource for assigned students and maintain frequent, systematic contact with those students.
  • Collaborates with the colleges and departmental academic advisors to identify students whose behaviors align with early alerts and refer students for academic retention services.
  • Collaborates with the colleges and departmental academic advisors to assists students in understanding and negotiating the academic rules and regulations that govern academic eligibility, progress, and successful degree completion.
  • Builds, fosters and maintains intentional relationships with the colleges departments and/or relevant campus units to ensure accurate dissemination of information.
  • Assist with the coordinating the OMSA communication strategy and shares said information with colleges, departments and/or relevant campus units.
  • Directs purposeful discussion with students to identify academic strengths and challenges, gauge adjustment to academic and social life on campus, and provide advice regarding viable pathways that may lead to enhanced student success.
  • Assists students in developing a student success plan, an informal co-curricular transcript and a realistic career pathway plan.
  • Maintains detailed and thorough notes on individual advising sessions using unit and campus level reporting mechanisms.
  • Assists with the development of reports, data analysis and assessment of students' first year term by term engagement.
  • Participates in the drop-in rotation to advise students seeking assistance but are not specifically targeted to receive assigned mentoring services.
  • Maintains awareness of a variety of institutional information including new majors, minors, certificate programs, deadlines and important dates etc.
  • Maintains awareness of current trends and best practices regarding student outreach and/or retention; assist with developing retention strategies, and work closely with staff in implementing, evaluating, and improving retention strategies.

(20%) Assigned Area of Specialization and Supervision

  • Identifies and coordinates the logistics and operations relating to the assigned area of specialization including but not limited to structure, planning, outreach and execution, and budget requests. Assigned areas may include but are not limited to academic success/GRIT teaching and/or programming, continuing student experience, service learning and leadership, career development and engagement, admissions, diversity, equity and inclusion etc.
  • Participates in hiring of undergraduate student volunteers, workers and/or interns.
  • Assists with onboarding, training and evaluating assigned undergraduate student volunteers, workers and/or interns.
  • Supervises the daily work assignments of assigned undergraduate student volunteers, workers and/or interns.
  • Co-develops and manages the communication strategy.
  • Co-develops and manages the growth strategy and resource allocation for the assigned area of specialization.
  • Co-develops and implements the related assessment plan.

(5%) Other General Duties

  • Assists in the general administrative planning and resource allocation.
  • Participates in staff, committee, and other meetings as assigned.
  • Participates in the annual new student recruiting and yielding activities.
  • Performs evening, weekend and business/conference travel as requested.
  • Assists with meeting the operational needs by performing other appropriate related duties.

Required Education:
Bachelor's degree from a discipline appropriate for administering comprehensive, collegiate academic support service and mentoring.

Preferred Education:
Master's degree from a discipline appropriate for administering comprehensive, collegiate academic support service and mentoring.

Required Experience:
Two years of experience with academic advising, student retention, academic coaching, mentoring, or counseling. A minimum of two years of experience working with students from diverse backgrounds, first generation, low-income, TRIO or EOP.

A minimum of one-year experience in one or more of the following areas: academic success programming, study aboard, service learning and leadership, career development, admissions and/or diversity, equity and inclusion programming.

Preferred Experience:
Three years of relevant work experience.
Working knowledge of student systems such (e.g., Banner, Uachieve or DARS, Transferology, etc.).

Knowledge, Skills, and Abilities:
Ability to think clearly, creatively, and to solve problems proactively. Excellent communication and administrative skills. Ability to learn and disseminate detailed information. Ability to work effectively individually and collaboratively. Ability to manage competing priorities successfully. Ability to advise, mentor, and coach students successfully. Must be student centered and service oriented.

Background Checks
This is a security-sensitive position. The chosen candidate is required to pass an extensive criminal background check prior to starting the position.

Appointment Status: This is a 12-month, full-time Academic Professional position.

Salary: Commensurate with experience and includes an excellent benefits package.

Start Date: As soon as possible after the closing date.

Application Procedures

Please complete your application profile at and upload: (1) cover letter addressing qualifications, experiences, and how you comply with requirements; (2) a résumé with specific month and year for dates of employment; and (3) contact information, including relationship to applicant, for three references. Submission of materials in one PDF document is desired but not required. Evidence of degree will be required prior to first day of employment.

Incomplete materials will not be considered. Applications may be reviewed, and interviews may occur immediately but will continue until a suitable candidate is identified. To ensure full consideration, submit your completed materials by April 22, 2022; no appointments will be made prior to this date. Completed materials submitted after April 22, 2022 will be considered only as needed. Faxes, mail, or hand-deliveries will not be accepted.

For additional information regarding the application procedures, please contact:

Office of Minority Student Affairs
Human Resources
217-333-0054 (phone)

The U of I is an EEO Employer/Vet/Disabled that participates in the federal e-Verify program and participates in a background check program focused on prior criminal or sexual misconduct history.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

Illinois is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability or criminal conviction history. Illinois welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity. (



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